I can not configure the form to prevent spam from arriving in client spam.
Thank you for your help, and sorry for my english.
Are the emails from the form ending up in the spam folder, or are you having problem with getting spam via the form? On which site are you having this problem?
Hello, and thank you for your return.
When someone uses the contact form on my WordPress site, he always receives emails in junk mail..
I think the SMTP used is not the right one..
Thanks for the update, I’m not sure there’s much we can do about that unfortunately. Are you able to whitelist the email address in question on the receiving end maybe?
Anyone can use the contact form, it’s done for that .. It’s annoying that the mails do not arrive in the inbox .. The problem is known?
That can happen with any email, it’s up to your local mail server to decide in which folder to send it. We have no control over that unfortunately.
When I send an email directly from my email address, the email arrives in the inbox. But as soon as I go through the form, it gets complicated. So the problem is the SMTP used by this form is not it? Or WordPress?
You must be logged in to reply to this topic.