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  • #444249

    After update Fetured media uiplod not working.
    After i upload is just showing a icon (video.png)
    I update the theme with the latest version of Velvet via FTP

    Any suggetion?
    screenshot 1

    • This topic was modified 4 years, 6 months ago by  cloddi.

    Hi cloddi!

    Try to deactivate all plugins, to see if one is causing this issue.
    If that does not help, you might need to increase your php memory limit:

    If you still need help, please provide us admin access (are we allowed to temporarily deactivate your plugin?). Post login details here as private reply.

    Best regards,

    This reply has been marked as private.

    Hi, I have the same issue. I updated teh wpconfig file and reuploaded it. still no featured media. what am i missing? please help


    sorryi forgot to mention i have no plug ins active


    Here below a transcript of my file

    * The base configurations of the WordPress.
    * This file has the following configurations: MySQL settings, Table Prefix,
    * Secret Keys, WordPress Language, and ABSPATH. You can find more information
    * by visiting {@link Editing
    * wp-config.php} Codex page. You can get the MySQL settings from your web host.
    * This file is used by the wp-config.php creation script during the
    * installation. You don’t have to use the web site, you can just copy this file
    * to “wp-config.php” and fill in the values.
    * @package WordPress

    // ** MySQL settings – You can get this info from your web host ** //
    /** The name of the database for WordPress */
    define(‘DB_NAME’, xxxxx’);

    /** MySQL database username */
    define(‘DB_USER’, ‘xxxxx’);

    /** MySQL database password */
    define(‘DB_PASSWORD’, ‘mysite’);

    /** MySQL hostname */
    define(‘DB_HOST’, ‘localhost’);

    /** Database Charset to use in creating database tables. */
    define(‘DB_CHARSET’, ‘utf8’);

    /** The Database Collate type. Don’t change this if in doubt. */
    define(‘DB_COLLATE’, ”);

    * Authentication Unique Keys and Salts.
    * Change these to different unique phrases!
    * You can generate these using the {@link secret-key service}
    * You can change these at any point in time to invalidate all existing cookies. This will force all users to have to log in again.
    * @since 2.6.0
    define(‘AUTH_KEY’, ‘so)h=?mO**NLkJu={c?14|<$<|<8__;<f^!8VykUj1(Do+U/|FVHq#uy9/VLLo’);
    define(‘SECURE_AUTH_KEY’, ‘CZu761AfV|UDUl(Nj+V<+:%o8Xg<&@uf+cJR`/>z/_H#oXJim0WFYT)9+Hg%n5) ‘);
    define(‘LOGGED_IN_KEY’, ‘TO}6}tdE05Wm0TiBt;r{BToYlOI:t*XQ0?WDwJLGzde&psc6ab.Vevy>l-Sw0DUr’);
    define(‘NONCE_KEY’, ‘1%re{ .fJK#S{Lp/EA[CaFG0!ak:>|; ?UTCl~Zy;/1@yxo|Rj})@n D 79&Yp’);
    define(‘AUTH_SALT’, ‘3GD+D(;/e]- G!jre:|^%s-Sk-sa*!+!amJj?%F2F}h+zW2&~n?Z>*yR[YGMKG+,’);
    define(‘SECURE_AUTH_SALT’, ‘l_HXtl|M2e)oeA_}`Z<UvvT#*ZSZmeGEa?-& h<SH@QFO^.DGct q.;W->H&q?H)’);
    define(‘LOGGED_IN_SALT’, ‘0Q?2Jx?G]nTF,ya|uc+,<|VbobxfEb Hy-/->rgL9iEE2&UOB-m)1dv La{Qyc#R’);
    define(‘NONCE_SALT’, ‘mSM&O!?+G~;0^b.`PWLUd.-ks^Op+E+OX@!1iSC$aWGGV-(6+aL3kjPK1+xum||+’);
    define( ‘WP_MEMORY_LIMIT’, ’96M’ );


    * WordPress Database Table prefix.
    * You can have multiple installations in one database if you give each a unique
    * prefix. Only numbers, letters, and underscores please!
    $table_prefix = ‘wp_’;

    * WordPress Localized Language, defaults to English.
    * Change this to localize WordPress. A corresponding MO file for the chosen
    * language must be installed to wp-content/languages. For example, install
    * to wp-content/languages and set WPLANG to ‘de_DE’ to enable German
    * language support.
    define(‘WPLANG’, ”);

    * For developers: WordPress debugging mode.
    * Change this to true to enable the display of notices during development.
    * It is strongly recommended that plugin and theme developers use WP_DEBUG
    * in their development environments.
    define(‘WP_DEBUG’, false);

    /* That’s all, stop editing! Happy blogging. */

    /** Absolute path to the WordPress directory. */
    if ( !defined(‘ABSPATH’) )
    define(‘ABSPATH’, dirname(__FILE__) . ‘/’);

    /** Sets up WordPress vars and included files. */
    require_once(ABSPATH . ‘wp-settings.php’);


    I too have the same issue, the media is being left blank when a new post is created – any ideas???


    can a moderator please give some support on this issue ?


    We’re aware of this issue, please be patient.

    Best regards,


    Hello, please advise as to qpproximately how long i’ll need to be patient and please elaborate. you are not clear about what i need to be patient about. best, Yves



    Our devs are currently working on the issue. Once we troubleshoot the issue, we will release an update.




    Any update?

    Comon my site looks lusy with thta!!!


    I seem to be having a similar issue. Is it really that hard to figure out? When can we expect a fix? This is important – your clients pay you for these themes and taking 3+ weeks to fix a problem you created seems unfair to your customers.


    Same issues, just installed update! Please help. Yes, my plugins all disable no difference.
    Thank you.



    For your information, our devs troubleshot the issue and Velvet theme update which will fix the issue will be available later today.

    Best regards,



    I’m still having this issue with themeforest-304184-velvet-minimal-business-theme 24 07 15 version..
    Can anybody help me?


    Hi @htg53!

    Do you still have the issue? i though you managed to fix it.


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