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  • #444249

    After update Fetured media uiplod not working.
    After i upload is just showing a icon (video.png)
    I update the theme with the latest version of Velvet via FTP

    Any suggetion?
    screenshot 1
    screenshot

    • This topic was modified 4 years, 6 months ago by  cloddi.
    #445387

    Hi cloddi!

    Try to deactivate all plugins, to see if one is causing this issue.
    If that does not help, you might need to increase your php memory limit: https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    If you still need help, please provide us admin access (are we allowed to temporarily deactivate your plugin?). Post login details here as private reply.

    Best regards,
    Andy

    #445417
    This reply has been marked as private.
    #446445

    Hi, I have the same issue. I updated teh wpconfig file and reuploaded it. still no featured media. what am i missing? please help

    #446446

    sorryi forgot to mention i have no plug ins active

    #446450

    Here below a transcript of my file

    <?php
    /**
    * The base configurations of the WordPress.
    *
    * This file has the following configurations: MySQL settings, Table Prefix,
    * Secret Keys, WordPress Language, and ABSPATH. You can find more information
    * by visiting {@link http://codex.wordpress.org/Editing_wp-config.php Editing
    * wp-config.php} Codex page. You can get the MySQL settings from your web host.
    *
    * This file is used by the wp-config.php creation script during the
    * installation. You don’t have to use the web site, you can just copy this file
    * to “wp-config.php” and fill in the values.
    *
    * @package WordPress
    */

    // ** MySQL settings – You can get this info from your web host ** //
    /** The name of the database for WordPress */
    define(‘DB_NAME’, xxxxx’);

    /** MySQL database username */
    define(‘DB_USER’, ‘xxxxx’);

    /** MySQL database password */
    define(‘DB_PASSWORD’, ‘mysite’);

    /** MySQL hostname */
    define(‘DB_HOST’, ‘localhost’);

    /** Database Charset to use in creating database tables. */
    define(‘DB_CHARSET’, ‘utf8’);

    /** The Database Collate type. Don’t change this if in doubt. */
    define(‘DB_COLLATE’, ”);

    /**#@+
    * Authentication Unique Keys and Salts.
    *
    * Change these to different unique phrases!
    * You can generate these using the {@link https://api.wordpress.org/secret-key/1.1/salt/ WordPress.org secret-key service}
    * You can change these at any point in time to invalidate all existing cookies. This will force all users to have to log in again.
    *
    * @since 2.6.0
    */
    define(‘AUTH_KEY’, ‘so)h=?mO**NLkJu={c?14|<$<|<8__;<f^!8VykUj1(Do+U/|FVHq#uy9/VLLo’);
    define(‘SECURE_AUTH_KEY’, ‘CZu761AfV|UDUl(Nj+V<+:%o8Xg<&@uf+cJR`/>z/_H#oXJim0WFYT)9+Hg%n5) ‘);
    define(‘LOGGED_IN_KEY’, ‘TO}6}tdE05Wm0TiBt;r{BToYlOI:t*XQ0?WDwJLGzde&psc6ab.Vevy>l-Sw0DUr’);
    define(‘NONCE_KEY’, ‘1%re{ .fJK#S{Lp/EA[CaFG0!ak:>|; ?UTCl~Zy;/1@yxo|Rj})@n D 79&Yp’);
    define(‘AUTH_SALT’, ‘3GD+D(;/e]- G!jre:|^%s-Sk-sa*!+!amJj?%F2F}h+zW2&~n?Z>*yR[YGMKG+,’);
    define(‘SECURE_AUTH_SALT’, ‘l_HXtl|M2e)oeA_}`Z<UvvT#*ZSZmeGEa?-& h<SH@QFO^.DGct q.;W->H&q?H)’);
    define(‘LOGGED_IN_SALT’, ‘0Q?2Jx?G]nTF,ya|uc+,<|VbobxfEb Hy-/->rgL9iEE2&UOB-m)1dv La{Qyc#R’);
    define(‘NONCE_SALT’, ‘mSM&O!?+G~;0^b.`PWLUd.-ks^Op+E+OX@!1iSC$aWGGV-(6+aL3kjPK1+xum||+’);
    define( ‘WP_MEMORY_LIMIT’, ’96M’ );

    /**#@-*/

    /**
    * WordPress Database Table prefix.
    *
    * You can have multiple installations in one database if you give each a unique
    * prefix. Only numbers, letters, and underscores please!
    */
    $table_prefix = ‘wp_’;

    /**
    * WordPress Localized Language, defaults to English.
    *
    * Change this to localize WordPress. A corresponding MO file for the chosen
    * language must be installed to wp-content/languages. For example, install
    * de_DE.mo to wp-content/languages and set WPLANG to ‘de_DE’ to enable German
    * language support.
    */
    define(‘WPLANG’, ”);

    /**
    * For developers: WordPress debugging mode.
    *
    * Change this to true to enable the display of notices during development.
    * It is strongly recommended that plugin and theme developers use WP_DEBUG
    * in their development environments.
    */
    define(‘WP_DEBUG’, false);

    /* That’s all, stop editing! Happy blogging. */

    /** Absolute path to the WordPress directory. */
    if ( !defined(‘ABSPATH’) )
    define(‘ABSPATH’, dirname(__FILE__) . ‘/’);

    /** Sets up WordPress vars and included files. */
    require_once(ABSPATH . ‘wp-settings.php’);

    #446634

    I too have the same issue, the media is being left blank when a new post is created – any ideas???

    #447647

    can a moderator please give some support on this issue ?

    #448849

    We’re aware of this issue, please be patient.

    Best regards,
    Josue

    #450501

    Hello, please advise as to qpproximately how long i’ll need to be patient and please elaborate. you are not clear about what i need to be patient about. best, Yves

    #450686

    Hey!

    Our devs are currently working on the issue. Once we troubleshoot the issue, we will release an update.

    Regards,
    Yigit

    #457273

    Hello,

    Any update?

    Comon my site looks lusy with thta!!!

    #458656

    I seem to be having a similar issue. Is it really that hard to figure out? When can we expect a fix? This is important – your clients pay you for these themes and taking 3+ weeks to fix a problem you created seems unfair to your customers.

    #458688

    Same issues, just installed update! Please help. Yes, my plugins all disable no difference.
    Thank you.

    #460744

    Hey!

    For your information, our devs troubleshot the issue and Velvet theme update which will fix the issue will be available later today.

    Best regards,
    Yigit

    #489907

    Hi,

    I’m still having this issue with themeforest-304184-velvet-minimal-business-theme 24 07 15 version..
    Can anybody help me?

    #490423

    Hi @htg53!

    Do you still have the issue? i though you managed to fix it.

    Regards,
    Josue

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