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  • #780335

    I just updated Enfold tonight from something like 3.8.4 all the way up. I have been using the new version on a different website so I know what it is supposed to look like. But on this current site (http://agreeordie.com/) the previews seem to be broken. I am not sure what has been done to cause this I would appreciate any help.

    Here is a screenshot of what the problem looks like: http://imgur.com/a/G1tjd
    As you can see the preview text is showing up over the title, and the choose preview color selector is totally broken. This is me editing a horizontal rule item from the advanced builder. But this same problem occurs with anything I edit.

    Is it possible for me to uninstall and re-install the theme without breaking all of my editing etc?

    • This topic was modified 6 years, 11 months ago by VirtualAlex.
    #780787

    Hey VirtualAlex,

    The credentials did not work. Please update them.

    Best regards,
    Victoria

    #781008

    Sorry I have updated.

    #781530

    Hi,

    Sorry but the details are still not working, could you verify that they work before sending them please?

    Best regards,
    Rikard

    #781587

    Grrr. Ok I made a new user for you guys please try again. (tested)

    • This reply was modified 6 years, 11 months ago by VirtualAlex.
    #781630

    Hey!

    Can you please clear your cache and make sure and disable any other active plugins
    so we can be sure that there is no issue on something like that?

    You updated from an old version and that results many changes in JS

    Best regards,
    Basilis

    #791209

    Disabling plugins seems to have fixed my problem. Thanks!

    #791261

    Hi,

    Glad to hear that you managed to fix it :) Let us know if you need more assistance related to this topic or if we can close this thread.

    Best regards,
    Nikko

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