Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

@media only screen and (max-width: 480px) {
.sidebar_right .comment_container {
    padding-right: 0;
}}

Best regards,
Yigit

Hey pmwarman,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

.comment_content {
    margin: 0;
}

Best regards,
Yigit

Hey Charlotte :)

Please edit your columns and make sure that they have the same border radius values – http://i.imgur.com/ZulXuKR.png

Best regards,
Yigit

Hi,

It works fine on my end, attached a screenshot in private content field.

Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Best regards,
Yigit

Hi Martin!

Thanks for contacting us!

You are currently using an older version of the theme. You would need to update Enfold to the latest version 4.0.5.

I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

Sorry for that!

Best regards,
Yigit

Hey!

It was inserted in Enfold theme options > Google Services > Google Analytics field. I removed it. Please review your website now :)

Cheers!
Yigit

Hi,

Closing Script tag was missing in your Google Analytics code in Enfold theme options. I closed it properly. Please review your website now :)

Best regards,
Yigit

Hey!

In that case simply removing the code from widget area should solve the issue.
Can you please create a temporary admin login and post it here privately?

Regards,
Yigit

Hey Peter,

Can you please try de-activating all active plugins and check if that helps?

Best regards,
Yigit

Hey!

Please go to WooCommerce > Settings > Products > Inventory and check “Hide out of stock items from the catalog” :)

Regards,
Yigit

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

.widget .social_bookmarks {
    max-width: 135px;
    margin: auto!important;
    float: none!important;
}

Best regards,
Yigit

Hey!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

Hi,

I have moved the code from Quick CSS field to Style.css file of your child theme so it would be applied on all languages.
Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh and review your website

Best regards,
Yigit

Hey!

Glad @designweb could help!
Thanks @designweb! :)

Cheers!
Yigit

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Yigit