Hey!

It was because of flaticons. I went to Enfold theme options > Import & Export and removed them and that helped. Please review your website now :)

Best regards,
Yigit

Hi Kuba,

Sorry about that however as i mentioned, Kriesi is a very busy person, he might have missed the post. I will ask him to check the thread once again at his convenience :)

Best regards,
Yigit

Hi Klaus!

Thanks for contacting us!

Enfold was developed by Kriesi and can be purchased here – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990?ref=Kriesi

We only provide support through our support. We have German speaking moderators as well so you can post your questions in German if you feel more comfortable however since there are more English speaking moderators, you would probably get quicker response if you do not mind posting in English :)

Let us know if you have any other questions!

Cheers!
Yigit

P.S.: If you would like to receive replies in German, please let us know :)

Hey!

Sorry to hear that you are having issues. Unfortunately, i have no experience with the mentioned plugin. It would be better to wait to hear from plugin authors as they should have better insight what could be causing the issue :)

Best regards,
Yigit

Hey williamslyd!

Can you please enable social links in socket section and then post a link to your website so we can provide you HTML code you need to insert in footer widget area? :)

Regards,
Yigit

Hey!

I am getting “The user name or password was not accepted by the server.” error when i try to connect. Can you please check the credentials once again?

Cheers!
Yigit

Hi!

Can you please post FTP logins here privately as well? :)

Best regards,
Yigit

Hey!

We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

Best regards,
Yigit

Hi!

There was a missing closing curly bracket in your Quick CSS field in Enfold theme options > General Styling. I added it and that fixed the issue. Please review your website now :)

Cheers!
Yigit

Hey pimroll,

We need logins to see your site. Can you please post them here privately? :)

Best regards,
Yigit

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

#top #header .social_bookmarks li {
    margin-right: 5px;
}
.sub_menu a {
    font-size: 13px;
}

Best regards,
Yigit

Hey!

Your logo was not inserted in full size. I inserted it in full size and then added following code to Quick CSS in Enfold theme options under General Styling tab

.html_header_top.html_logo_center .logo {
    left: 0;
    -webkit-transform: none;
    -ms-transform: none;
    transform: none;
}

Please flush browser cache and review your website now :)

Cheers!
Yigit

Hi,

You can start new threads here – https://kriesi.at/support/forum/enfold/#new-post. If there are any content you would not like to share publicly, please feel free to add that content into private content field and it will be only visible to you and us, moderators :)

Best regards,
Yigit

Hey Flavio1963,

What exactly is the issue?
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Yigit

Hi,

Not at all, we are always happy to help :)

I do not think someone wanted to hack you. If they wanted to hack or do harm to your site, they could have done other things like resetting your database from WP dashboard. I believe it is mistakenly added by someone however i still believe that someone is not from our team. We are extremely careful when we need to login to our users websites :)

Let us know if you have any other questions or issues!

Best regards,
Yigit