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Hey David,
Thanks for contacting us!
That should not be the case but please make sure that theme name you have in your installation and the updated one are matching.
If that does not help, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Replete sub forum :)
Best regards,
YigitHi,
Can you please post FTP logins here privately as well? There are two empty div tags on your English homepage, trying to find where they come from and we will need FTP logins to look further into it
Best regards,
YigitHey!
You are welcome!
Let us know if you have any other questions and enjoy the rest of your day!Cheers!
YigitHi Bryan!
Thanks for contacting us!
Yes, after installing and activating Enfold, you can simply go to Enfold theme options > Demo Import and import any demo you like – http://kriesi.at/themes/enfold-overview/ :)
Let us know if you have any other questions!
Cheers!
YigitHey TalkersCode!
Thanks for contacting us!
We have forwarded your message to Kriesi. If interested, he will contact you :)
Regards,
YigitHi!
Our devs are testing the new version with Enfold. When they are done, we will release a new update that comes with LayerSlider 6.3.0 :)
Cheers!
YigitHi,
Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.
If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/
Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/
Best regards,
YigitHi,
You are welcome!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Best regards,
YigitHi,
You can simply copy enfold-child/includes/helper-main-menu.php file from your staging site and paste it in production site.
To be honest i tried a few things and when neither worked, i applied this workaround which is basically commenting out the culprit line and did not look further into it thinking it was urgent for you. Therefore i am afraid i will not be able to accurately answer :)Best regards,
YigitHey!
Sorry i am not sure if i understood. Can you please elaborate? If you could show screenshots that would help. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here
Cheers!
YigitHi Marc,
Glad you figured it out and thanks for sharing your solution!
Let us know if you have any other questions or issues :)
Regards,
YigitHey Marc,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
YigitHi,
Priority changes that is why it works :)
You are welcome!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Best regards,
YigitHey Isabel!
Thanks for contacting us!
In the past Kriesi said he does not want to show external ads on our website however i forwarded your message to him just in case he changed his mind. If interested, he will contact you. Please kindly wait to hear from him :)
Regards,
YigitHey Frédéric!
Thanks for contacting us!
When LayerSlider has a new version, we test it with Enfold and then include it in upcoming Enfold updates. You do not need to purchase a separate license for it :)
Let us know if you have any other questions!
Best regards,
YigitHey Marine,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.header-scrolled .avia-menu-fx { bottom: 10%; }Best regards,
YigitHi Stanislas
You can enable debugging mode to see shortcodes you have created in pages using Advanced Layout Builder – http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
Or, You can switch to Default Editor and click on Magic Wand to see full list of shortcodes http://i.imgur.com/n4KXkdm.jpg
then you can create any of them and copy/paste shortcode into any other content element or into text widget.Best regards,
YigitHey Marc,
Please use the code as following
function avia_remove_main_menu_flags(){ remove_filter( 'wp_nav_menu_items', 'avia_append_lang_flags', 9998, 2 ); remove_filter( 'avf_fallback_menu_items', 'avia_append_lang_flags', 9998, 2 ); remove_action( 'avia_meta_header', 'avia_wpml_language_switch', 10); } add_action('after_setup_theme','avia_remove_main_menu_flags');Best regards,
YigitHey feoleb!
Not sure if i understood the changes you would like to make clearly however you can refer to this post – http://kriesi.at/documentation/enfold/color-section-with-100-container/ and create a color section element with 100% container width and choose to display it 100% height of the screen
Cheers!
YigitHi,
You are welcome!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Best regards,
YigitHi!
I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.
The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.
If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.Last option would be to create a themeforest account of your own and use it to re-purchase the theme.
I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.
Sorry for that!
Cheers!
YigitHey!
Sorry about that however as we mentioned multiple times, it would be possible using some plugins. Kriesi said that he does not want to make the theme bloated with features, nevertheless, we add new features that are highly requested. This is not one of them.
If you change your mind, feel free to contact us again :)
Best regards,
YigitHey Rasmus!
Thanks for contacting us!
We have forwarded your message to Kriesi. Please kindly wait to hear from him :)
Regards,
YigitHi Angelo!
Thanks for contacting us!
You are currently using an older version of the theme. Please update Enfold to the latest version 4.0.5 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
Best regards,
YigitHey Marion!
Thanks for contacting us!
Please edit your page and then edit Color Section element and choose not to display a background image :)
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)
Regards,
YigitHey Hanne,
Glad you figured it out! :)
We would need temporary WP admin logins and FTP logins to look into that issue. Could you please provide them in private content field?
Regards,
YigitHey!
These worked for me. Thanks!
I have copied enfold/includes/helper-main-menu.php file into your child theme and commented out following line
'walker' => new avia_responsive_mega_menu()Regards,
YigitHi,
You are welcome!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Best regards,
Yigit
