Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Yigit

Hey!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

Hi!

Glad you figured it out!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Good night :)

Best regards,
Yigit

Hey M,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

.responsive #header .social_bookmarks li {
    border: none!important;
}

Best regards,
Yigit

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Yigit

Hi,

Can you please switch user role to administrator so we can see Enfold theme options? :)

Best regards,
Yigit

Hi Erwin,

Purchases are linked to ThemeForest/Envato accounts. You can try contacting Envato support however as far as i know, it is not possible to transfer licenses between accounts. They can simply provide you ThemeForest username (of the account they used to purchase the theme) and API key. Otherwise you will not be able to download the latest version of the theme.

Other option would be creating a new ThemeForest/Envato account and re-purchasing the theme however as i mentioned above, you can receive the update if you insert username and API key in Enfold theme options :)

Best regards,
Yigit

Hey Oli,

Sorry it is still wrong. Can you please replace content of functions.php file with this one – https://pastebin.com/2jhV62a5

Best regards,
Yigit

Hey!

You are welcome :)
Let us know if you have any other questions and enjoy the rest of your day!

Cheers!
Yigit

Hi,

Can you please add following code only

//set builder mode to debug
add_action('avia_builder_mode', "builder_set_debug");
function builder_set_debug()
{
	return "debug";
}

Right below following line near top

if(isset($avia_config['use_child_theme_functions_only'])) return;

Best regards,
Yigit

Hey Harris,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

iframe[name="google_conversion_frame"] {
    display: none;
}

Best regards,
Yigit

Hi,

Can you please try enabling debugging mode – http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/? Functions.php file is not writable on WP dashboard that is why i could not add the code there

Best regards,
Yigit

Hey Amar,

Thanks for contacting us!

Please go to WooCommerce > Settings > Products > Display and increase product image sizes and then regenerate thumbnails using this plugin – https://wordpress.org/plugins/regenerate-thumbnails/

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

Best regards,
Yigit

Hi,

Please add following code to Functions.php file in Appearance > Editor to remove flags

function avia_remove_main_menu_flags(){
remove_filter( 'wp_nav_menu_items', 'avia_append_lang_flags', 9998, 2 );
remove_filter( 'avf_fallback_menu_items', 'avia_append_lang_flags', 9998, 2 );
remove_action( 'avia_meta_header', 'avia_wpml_language_switch', 10);
}
add_action('after_setup_theme','avia_remove_main_menu_flags');

Best regards,
Yigit

Hey Adam!

Thanks for contacting us!

I made a small test with your email and it seems validated on my end. I attached a screenshot in private content field.
If that still does not help, please try contacting Envato support :)

Best regards,
Yigit