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May 2, 2017 at 2:13 pm in reply to: don't remember username and password #786355

Yigit
Keymaster

Hey!

Replied you here – https://kriesi.at/support/topic/login-www-kriesi-atsupport/.
Let us continue there :)

Best regards,
Yigit

May 2, 2017 at 2:12 pm in reply to: login kriesi.at/support #786353

Yigit
Keymaster

Hey!

Please see private content field below :)

Best regards,
Yigit

May 2, 2017 at 12:53 am in reply to: Navigation menus-can they be different on desktop and mobile #786053

Yigit
Keymaster

Hi!

You should name desktop menu “main-menu” and mobile menu “main-menu-mobile”. You can of course name them differently but you would need to update the names in the code as well :)

Best regards,
Yigit

May 1, 2017 at 11:08 pm in reply to: Placing a table in content … possible? #786021

Yigit
Keymaster

Hey Steve,

You can enable debugging mode to see shortcodes you have created in pages using Advanced Layout Builder – http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Or, You can switch to Default Editor and click on Magic Wand to see full list of shortcodes http://i.imgur.com/n4KXkdm.jpg
then you can create any of them and copy/paste shortcode into any other content element or into text widget.

Best regards,
Yigit

May 1, 2017 at 9:37 pm in reply to: How to hide a color section on desktop only? #785991
Yigit
Keymaster
Hi!

Please change the ID to “mobile-only” and then your CSS to
```
@media only screen and (min-width: 990px) {
#mobile-only { display: none !important; }}
```
Alternatively, you can enable custom CSS field and give your color section element a custom CSS class – http://kriesi.at/documentation/enfold/hide-menu-itemselements-on-mobile/

Best regards,
Yigit
May 1, 2017 at 9:19 pm in reply to: Enfold Theme #785988

Yigit
Keymaster

Hi Mark!

Thanks for contacting us!

The website you are currently working on is running a very old version of the theme. The latest version of the theme is 4.0.5 and updating the theme to the latest version would fix the issue you are having.

You will however need an access to ThemeForest account that was used to purchase the theme to download the latest version of the theme – kriesi.at/documentation/enfold/updating-your-theme-files/

Let us know if you have any other questions :)

Regards,
Yigit

May 1, 2017 at 8:40 pm in reply to: Colour gradient in colour sections? #785968
Yigit
Keymaster
Hi,

I slightly adjusted Mike’s code and it did work fine for me. Can you please try following one
```
#gradient-section .av-section-color-overlay:before {
    content: '';
	position: absolute!important; 
	top: 0;
	right: 0;
	bottom: 0;
	left: 0;
	background-image: linear-gradient(to bottom right,#007777,#dc4225)!important; 
	opacity: .6!important;  
  }
```
Best regards,
Yigit
May 1, 2017 at 7:52 pm in reply to: Lost my page #785947

Yigit
Keymaster

Hi,

Sorry for the issues you are having. But please note that even though, this is out of the scope of our support, we still like to help as much as we can :)

You should simply follow the steps here – https://codex.wordpress.org/Changing_The_Site_URL#Changing_the_URL_directly_in_the_database and correct the URLs. I changed .com’s to .org’s. You should do the same for other domains too

Best regards,
Yigit

May 1, 2017 at 7:49 pm in reply to: Tab section inside a tab #785944

Yigit
Keymaster

Hey!

Unfortunately it is not possible to add fullwidth elements inside fullwidth elements such as Tab Section element. If you can post a screenshot showing the changes you would like to make, we might be able to provide you a workaround :)

Best regards,
Yigit

May 1, 2017 at 7:48 pm in reply to: Syntax error turning on custom CSS class #785942

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

May 1, 2017 at 7:46 pm in reply to: Remove date from search results not working #785940

Yigit
Keymaster

Hi,

Can you please post FTP logins here privately as well? Editor is missing under Appearance tab. I would like to check style.css file of your child theme :)

Best regards,
Yigit

May 1, 2017 at 7:31 pm in reply to: Syntax error turning on custom CSS class #785929

Yigit
Keymaster

Hi,

I applied the same changes once again and it does load fine now :)

Best regards,
Yigit

May 1, 2017 at 7:24 pm in reply to: Lost my page #785927

Yigit
Keymaster

Hi,

With the last logins, i can only see database of promised.org and not the others. Can you please provide KAS logins for .com and .de too? :)

Best regards,
Yigit

May 1, 2017 at 7:13 pm in reply to: Syntax error turning on custom CSS class #785920

Yigit
Keymaster

Hi,

I overwrote wp-includes/functions.php file with a fresh one. Please review your website now and add the code to enfold/functions.php file in Appearance > Editor :)

Best regards,
Yigit

May 1, 2017 at 7:05 pm in reply to: Lost my page #785915

Yigit
Keymaster

Hi,

I corrected your urls. Please review your website now :)

Best regards,
Yigit

May 1, 2017 at 7:03 pm in reply to: Remove Green (Banner Looking) Box #785913

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

May 1, 2017 at 6:33 pm in reply to: Avia Layout Builder not working – please help, I'm not a developer #785899

Yigit
Keymaster

Hi,

Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

Best regards,
Yigit

May 1, 2017 at 6:32 pm in reply to: broadscope #785898

Yigit
Keymaster

Hey Julie,

Which version of the theme are you currently using? Please make sure that you are using the latest version 2.1 – kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Yigit

May 1, 2017 at 6:26 pm in reply to: Remove Green (Banner Looking) Box #785896
Yigit
Keymaster
Hey!

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
#top div.woocommerce-message { 
display: none !important;
}
```
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum. We only provide support to our registered users :)

Best regards,
Yigit
May 1, 2017 at 6:22 pm in reply to: info #785894

Yigit
Keymaster

Hey Alexandre,

Thanks for contacting us!

I, unfortunately, did not understand the issue clearly. Can you please register to our support forum – https://kriesi.at/support/register/, login and elaborate on the issues you are having?

If it will be easier for you to explain, you can post screenshots here. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)

Best regards,
Yigit

May 1, 2017 at 4:14 pm in reply to: Remove date from search results not working #785829

Yigit
Keymaster

Hi,

Please flush caching and refresh your page a few times. If that too does not help, please create a temporary admin login and post it here private so we can look into it :)

Best regards,
Yigit

May 1, 2017 at 3:57 pm in reply to: GOOGLE MAP Fetch Coordinates’ Button not working :/ #785813

Yigit
Keymaster

Hi,

Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

Best regards,
Yigit

May 1, 2017 at 3:49 pm in reply to: Main Menu button like content element button #785806

Yigit
Keymaster

Hi,

Please go to Enfold theme options > Advanced Styling and edit “Main Menu sublevel Links” as needed :)

Best regards,
Yigit

May 1, 2017 at 3:47 pm in reply to: Testimonial content size #785802

Yigit
Keymaster

Merhabalar,

Rica ederim :)
Baska her hangi bir sorunuz veya sorununuz olursa lutfen tekrardan iletisime gecmekten cekinmeyin!

Iyi gunler & iyi calismalar,
Yigit

May 1, 2017 at 3:43 pm in reply to: Avia Layout Builder not working – please help, I'm not a developer #785798

Yigit
Keymaster

Hi,

@lauritschristensen Can you please firstly update Enfold to the latest version 4.0.5 – kriesi.at/documentation/enfold/updating-your-theme-files/?
If that does not help, please start a new thread under Enfold sub forum and attach WP admin and FTP logins there privately. When you post them here, they are visible to creator of this thread as well (i edited your post and remove them)

Best regards,
Yigit

May 1, 2017 at 3:36 pm in reply to: Testimonial content size #785794
Yigit
Keymaster
Merhabalar :)

When i switched to text tab, i have seen extra markup on the testimonial content. I removed them and removed custom CSS code i posted in my initial post from Style.css file of your child theme and it does work fine now. Please review your website :)

On an unrelated note, please use following code in Functions.php file to remove debugging info when using a child theme
```
function avia_remove_debug() { 
remove_action('wp_head','avia_debugging_info',1000); 
} 
add_action( 'init', 'avia_remove_debug');
```
Best regards,
Yigit
May 1, 2017 at 3:27 pm in reply to: Caption content on iPhone incorrect #785792

Yigit
Keymaster

Hi,

They show up fine on my end, attached a screenshot in private content field.

Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Best regards,
Yigit

May 1, 2017 at 3:23 pm in reply to: Translate blog page #785786

Yigit
Keymaster

Hi,

Exactly :)
Let us know if you have any other questions or issues and enjoy the rest of your day!

Best regards,
Yigit

May 1, 2017 at 3:23 pm in reply to: Saving incoming messages from default Enfold contact form #785784

Yigit
Keymaster

Ludzu! :)
Let us know if you have any other questions or issues and enjoy the rest of your day!

Best regards,
Yigit

May 1, 2017 at 3:19 pm in reply to: Strange font #785779

Yigit
Keymaster

Bonjour!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 21,571 through 21,600 (of 82,585 total)

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