You searched for - Support | Kriesi.at - Premium WordPress Themes

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June 21, 2017 at 10:21 pm in reply to: Three identical columns, ANY order they go in THE FIRST IS TALLER WHY? #811190

Yigit
Keymaster

Hi!

Glad @guenni007 could help!

@guenni007 Thank you :)

Regards,
Yigit

June 21, 2017 at 10:19 pm in reply to: Template maybe from Kreisi #811189

Yigit
Keymaster

Hi,

Yes, you can easily create such pages.

Mentioned site is an illegal distributor of the themes. We only sell our themes on ThemeForest. Any other site that sells/distributes our themes is doing so illegally.

Unfortunately, we are only able to make a general discount.

Let us know if you have any other questions

Best regards,
Yigit

June 21, 2017 at 9:43 pm in reply to: footer socket #811171

Yigit
Keymaster

Hi,

I am not really sure why but i never saw such error on your site. Also, login credentials did not work for me. Can you please check them once again?

Best regards,
Yigit

June 21, 2017 at 9:22 pm in reply to: woo bookings #811167

Yigit
Keymaster

Hi!

Glad John could help!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

June 21, 2017 at 9:21 pm in reply to: Template maybe from Kreisi #811166

Yigit
Keymaster

Dzien dobry Leszek :)

Thanks for contacting us!

It seems like they did not use a certain demo to start with however the slider you mentioned is called Fullwidth Easy slider :)
Please only purchase from ThemeForest.

Let us know if you have any other questions

Best regards,
Yigit

June 21, 2017 at 9:17 pm in reply to: Catalogue Element blank after WordPress 4.8 update #811164

Yigit
Keymaster

Hi,

Seems like we are going to need to take a deeper look. Can you please post FTP logins here privately as well?

Best regards,
Yigit

June 21, 2017 at 8:58 pm in reply to: Mobile version video fall back probelm #811159

Yigit
Keymaster

Sveiki! :)

It seems like you used Fullscreen slider in LT version and Fullwidth Easy slider in EN version. Could you please use Fullscreen slider element on EN version as well? That should fix it :)

Best regards,
Yigit

June 21, 2017 at 8:01 pm in reply to: Get rid of Hover Effect on Images for footer only #811133
Yigit
Keymaster
Hi!

Please try using following code
```
#footer .image-overlay { display: none !important; }
```
Best regards,
Yigit
June 21, 2017 at 5:53 pm in reply to: Is there a way to make the top captions on the full width slider stay static? #811074
Yigit
Keymaster
Hey Krissie,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
.avia_transform .av_slideshow_full.avia-fade-slider .active-slide .avia-caption-title {
    visibility: visible;
    -webkit-animation: none;
    animation: none;
}
```
Best regards,
Yigit
June 21, 2017 at 5:29 pm in reply to: Street View #811062

Yigit
Keymaster

Hi,

You can insert your code into a Color section element with 100% container width – http://kriesi.at/documentation/enfold/color-section-with-100-container/ :)

Best regards,
Yigit

June 21, 2017 at 5:24 pm in reply to: Delete Thumbnail in item portfolio #811059
Yigit
Keymaster
Hey GuillLec,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
.av_table_col.first.portfolio-preview-image {
    display: none;
}
.portfolio-preview-content,.ajax_slide .inner_slide {
    width: 100%;
}
```
If that does not help, please post a screenshot and show the changes you would like to make. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)

Best regards,
Yigit
June 21, 2017 at 5:21 pm in reply to: Problems with font family #811057

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

June 21, 2017 at 5:21 pm in reply to: footer socket #811056

Yigit
Keymaster

Hi,

I cannot see the issue on footer as well.
Could you please post FTP and WP admin logins here privately and let us know how to reproduce the issue?

Best regards,
Yigit

June 21, 2017 at 4:38 pm in reply to: Icons are gone when changing Website-Address (URL) in WordPress settings #811029

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

June 21, 2017 at 4:34 pm in reply to: Problems with font family #811026

Yigit
Keymaster

Hi,

I noticed that you inserted “.light-font-h3” into custom CSS field. I edited your page and changed it to “light-font-h3”. Please flush browser cache and refresh your page a few times

Best regards,
Yigit

June 21, 2017 at 4:24 pm in reply to: PLEASE CAN SOMEONE GET BACK TO ME PLEASE!! #811017

Yigit
Keymaster

Hey Jessica,

Thanks for contacting us.

Please see private content field below.

Best regards,
Yigit

June 21, 2017 at 3:21 pm in reply to: Icons are gone when changing Website-Address (URL) in WordPress settings #810992

Yigit
Keymaster

Hey MichaelaM!

Please refer to this post – http://kriesi.at/documentation/enfold/enable-cors/ :)

Cheers!
Yigit

June 21, 2017 at 3:21 pm in reply to: Need a web designer #810991

Yigit
Keymaster

Hi Etim,

Thanks for contacting us!

We sell premium WordPress themes and provide support for our themes. Unfortunately, we do not provide services such as creating/recreating websites. However you can consider to hire a freelancer from Codeable if necessary :)

Currently Enfold theme is the most popular, powerful, flexible and user friendly theme we have ever created therefore we would recommend you that one.
Enfold is fully compatible with WPML. You can easily turn site into a multilingual one.

You can import one of Enfold demos with a single click in Enfold theme options > Demo Import within a few minutes and start working on your website right away.

Enfold uses Advanced Layout Builder ( please go to – http://kriesi.at/documentation/enfold/videos/ and check out “Intro to the Advanced Layout Editor” video to see how it works. Currently there are many more elements on ALB and we are adding new ones with major updates).

Enfold is $60 on ThemeForest and comes with a 6 month support, you can extend it to a year. After purchasing Enfold, you can register to our support forum – https://kriesi.at/support/register/ and start a new thread whenever you have a question or an issue and we will gladly try to help you.

Let us know if you have any other questions! :)

Best regards,
Yigit

June 21, 2017 at 2:31 pm in reply to: RTL Demo #810967

Yigit
Keymaster

Hey Mishal,

Thanks for contacting us!

Unfortunately, we do not have an RTL demo and even though there are many Enfold users who have RTL languages on their websites, we would not like to share them without their permission. I will contact our devs regarding RTL demo.

If you have any other questions or anything else we can do to help, please let us know :)

Best regards,
Yigit

June 21, 2017 at 1:55 am in reply to: Full Screen Slider – Image Size #810689

Yigit
Keymaster

Hi,

Please refer to this post – http://kriesi.at/documentation/enfold/hide-menu-itemselements-on-mobile/ and hide and display certain elements on mobile and desktop.

Fullscreen images adapt to height and width of the screen and since desktop screens are in “landscape” mode and mobile users usually use the sites in portrait mode, image simply does not fit because of its ratios. Upcoming major Enfold update will be focused on improving mobile experience and i am sure this will be revisited as well. But i am afraid, for now there is no simple solution we can provide.

Best regards,
Yigit

June 20, 2017 at 8:39 pm in reply to: ASKINGS #810634

Yigit
Keymaster

Hi Andre,

Thanks for contacting us!

You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.

Also, please register to our forum – https://kriesi.at/support/register/ and login as we only provide support to our registered users :)

Cheers!
Yigit

June 20, 2017 at 7:35 pm in reply to: Tab section buttons not working on Firefox after latest updates #810616

Yigit
Keymaster

Hey!

Spacing in the title should not be an issue however apparently special characters are cause issues on certain browsers.
We have reported it to our devs as well. If you are having issues and would like us to look into it, please start a new thread :)

Best regards,
Yigit

June 20, 2017 at 7:23 pm in reply to: ”tab section”’ özelliğini mobilde kullanamıyorum. hata veriyor. #810613

Yigit
Keymaster

Merhabalar,

Degisiklikleri uyguladim. Sorunun nereden kaynaklandiginida cozdum sizin sitenizde uyguladim cozumu.
Gelecek guncellemeye ekleyecegiz cozumu.

Lutfen kendinizde test edip her hangi bir sorunla karsilasirsaniz haberdar edin, tekrardan goz atalim.

Best regards,
Yigit

June 20, 2017 at 5:14 pm in reply to: Add Text Rollover to Product Name #810518

Yigit
Keymaster

Hey!

You are welcome! Let us know if you have any other questions or issues ;)

Regards,
Yigit

June 20, 2017 at 4:28 pm in reply to: Google Fonts (continued) #810459

Yigit
Keymaster

Hi,

Can you please switch user role to administrator? :)

Best regards,
Yigit

June 20, 2017 at 4:20 pm in reply to: Add Text Rollover to Product Name #810453
Yigit
Keymaster
Hey,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
h2.woocommerce-loop-product__title:hover {
    text-decoration: underline;
}
```
Best regards,
Yigit
June 20, 2017 at 4:18 pm in reply to: Enfold Theme, Layer Slider Problem #810451

Yigit
Keymaster

Hey Holger,

Thanks for contacting us!

Can you please flush browser cache and refresh your page a few times? It does look fine on my end. Attached a screenshot in private content field below.

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum. According to our policy, we only provide support to our registered users :)

Best regards,
Yigit

June 20, 2017 at 4:05 pm in reply to: New burger menu on smartphone #810440

Yigit
Keymaster

Hi!

I replied you here – https://kriesi.at/support/topic/use-new-burger-menu-only-for-mobile/#post-810420. Please start a new thread :)

Cheers!
Yigit

June 20, 2017 at 4:05 pm in reply to: woocommerce double h1 #810438

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

June 20, 2017 at 3:47 pm in reply to: Use new burger menu only for mobile #810420

Yigit
Keymaster

Hey!

@gentvnl Upcoming major Enfold will focus on improving mobile experience. If the code above does not work for you, please start a new thread so we can look into it :)

Best regards,
Yigit
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Posts

Viewing 30 posts - 20,371 through 20,400 (of 82,585 total)

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