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Viewing 30 posts - 19,651 through 19,680 (of 82,585 total)
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  • July 23, 2017 at 9:39 pm in reply to: Broken menu after update please help #828767
    Yigit

    Hey Paul,

    Please try re-updating the theme via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/ :)

    Best regards,
    Yigit

    July 23, 2017 at 9:26 pm in reply to: Enfold 4.1.1 Tablet mode of website now has strange margin issues #828764
    Yigit

    Hi Rob!

    You seem to have following custom CSS code which is causing the second issue 

    @media only screen and (max-width: 1024px) {
.container {
    padding: 0 10px;
}}

    Please remove it :)

    Regards,
    Yigit

    July 23, 2017 at 9:23 pm in reply to: Enfold Bug? Deleted photo from Media Library still showing as blank thumbnail #828763
    Yigit

    Hi Rob!

    Sorry for the late reply!
    It seems like logins has expired? They did not work for me. Can you please check them once again? :)

    Regards,
    Yigit

    July 23, 2017 at 9:21 pm in reply to: Remove padding from div.container #828761
    Yigit

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    .container {
    padding: 0;
}

    Best regards,
    Yigit

    July 23, 2017 at 9:18 pm in reply to: Additional CSS #828759
    Yigit

    Hey T3 Marketing!

    No, Enfold theme options will not be overwritten during theme updates. You can also start using a child theme – http://kriesi.at/documentation/enfold/using-a-child-theme/ and move your custom CSS into style.css file of your child theme.

    Best regards,
    Yigit

    July 23, 2017 at 9:17 pm in reply to: Portfolio items darken on hover #828757
    Yigit

    Hey Samuel!

    1- Please add following code to Quick CSS in Enfold theme options under General Styling tab

    #top .av-caption-style-overlay.av-hover-overlay- .av-masonry-item-with-image .av-inner-masonry-content {
    background: rgba(0,0,0,0.5);
}

    2- Please refer to this post – http://kriesi.at/documentation/enfold/remove-image-titles-that-show-up-when-you-hover-on-images/

    Regards,
    Yigit

    July 23, 2017 at 9:09 pm in reply to: Change sub text on menu left sidebar sections #828755
    Yigit

    Hi Samuel!

    Please go to Appearance > Menus and click Screen Options and check “Description” and edit your text in description field – http://i.imgur.com/mjg0bd5.png

    Regards,
    Yigit

    July 23, 2017 at 8:19 pm in reply to: Like to buy Enfold #828740
    Yigit

    Hey Håvard,

    Thanks for contacting us!

    You can purchase Enfold license here – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990?ref=Kriesi

    You can then register to our support forum – https://kriesi.at/support/register/ and start new threads under Enfold sub forum.

    Let us know if you have any other questions! :)

    Best regards,
    Yigit

    July 23, 2017 at 3:37 pm in reply to: Daten Tabelle Zusatzbeschriftung ändern #828698
    Yigit

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    .avia-heading-row th {
    font-size: 18px;
}

    If that does not help, please post a link to your page and a screenshot showing the changes you would like to make. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)

    Best regards,
    Yigit

    July 23, 2017 at 3:34 pm in reply to: Schrifte und Hintergrund bei Überschrift einer Tabelle #828695
    Yigit

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    .avia-heading-row th {
    color: #dbd8db;
    background-color: #32435c;
}

    If that does not help, please post a link to your page :)

    Best regards,
    Yigit

    July 23, 2017 at 3:06 pm in reply to: Updated theme/support #828682
    Yigit

    Hi Jaelithe!

    You can find your purchase code in the license they sent you and you can use it to register to our support forum here – https://kriesi.at/support/register/. If your web designer already registered using your purchase code, you can post your purchase code here privately and we can reset the account and switch email to yours. That way you would receive full support.

    However, you would be only able to download the updated version of the theme on ThemeForest using your web designers ThemeForest account.
    If that will not be possible, please post your license, FTP and WP admin logins here privately so we can update the theme for you. Also, please note that since you are currently using a very old version of the theme, you may need to re-configure some options/settings such as header and widget areas.

    And lastly, please ask your designer to generate an API key on ThemeForest and forward it to you with their ThemeForest username, so you can insert those credentials in Enfold theme options to receive auto updates – kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    July 23, 2017 at 2:53 pm in reply to: HEADERS #828679
    Yigit

    Hey Eldin ,

    Thanks for contacting us!

    Yes, that would be possible with Enfold however it would require some custom CSS. You can use Fullwidth Sub Menu element to display the menu in orange bar :)

    Let us know if you have any other questions!

    Best regards,
    Yigit

    July 23, 2017 at 2:44 pm in reply to: wedding theme #828677
    Yigit

    Hey Yvonne,

    Thanks for contacting us!

    1- Yes, just like any other WordPress theme, you can simply go to Appearance > Themes and change the theme to any other one.
    2- Sure! Enfold uses Advanced Layout Builder ( you can see how it works here – https://vimeo.com/64927358 but please note that currently there are many more elements and features on ALB such as live preview field. You can read more about major updates on our blog – http://kriesi.at/blog
    3- You can add additional icon fonts from Fontello.com and Flaticon.com in Enfold theme options > Import & Export tab :)
    4- No, it should not be however you may need to recreate your content using Advanced Layout Builder elements to make your pages look more professional.

    Let us know if you have any other questions :)

    Regards,
    Yigit

    July 22, 2017 at 12:45 pm in reply to: Updated theme/support #827146
    Yigit

    Hi!

    You are welcome!

    If you have any other questions, please feel free to contact us again and enjoy your weekend!

    Best regards,
    Yigit

    July 22, 2017 at 3:05 am in reply to: Removing Icon from iconbox…. #825275
    Yigit

    Hey dmpitzer!

    I am getting “Your access to this site has been limited”. Please temporarily disable IP restriction so we can look into it :)

    Best regards,
    Yigit

    July 22, 2017 at 2:58 am in reply to: Disabling the date in the latest posts list widget #825272
    Yigit

    Hey Tia!

    Please add followng code to Functions.php file in Appearance > Editor 

    add_filter('avia_widget_time', 'change_avia_date_format', 10, 2);
function change_avia_date_format($date, $time_format) {
  $time_format = get_option('date_format');
  return $time_format;
}

    Best regards,
    Yigit

    July 22, 2017 at 2:48 am in reply to: Layerslider premium activation message on frontend #825271
    Yigit

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    July 22, 2017 at 2:47 am in reply to: Updated theme/support #825270
    Yigit

    Hi Jaelithe!

    Thanks for contacting us!

    I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

    The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

    If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
    However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

    Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

    I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

    Sorry for that!

    Regards,
    Yigit

    July 22, 2017 at 2:02 am in reply to: website #825268
    Yigit

    Hi Suzie,

    Thanks for contacting us!

    We sell premium WordPress themes and provide support for our themes. Unfortunately, we do not provide services such as creating/recreating websites. However you can consider to hire a freelancer from Codeable if necessary :)

    Currently Enfold theme is the most popular, powerful, flexible and user friendly theme we have ever created therefore we would recommend you that one.
    Enfold is fully compatible with WPML. so you can easily turn site into a multilingual one.

    You can use WooCommerce and https://woocommerce.com/products/woocommerce-bookings/ plugins for scheduling appointments.

    You can import one of Enfold demos with a single click in Enfold theme options > Demo Import within a few minutes and start working on your website right away.

    Enfold uses Advanced Layout Builder ( please go to – http://kriesi.at/documentation/enfold/videos/ and check out “Intro to the Advanced Layout Editor” video to see how it works. Currently there are many more elements on ALB and we are adding new ones with major updates).

    Enfold is $60 on ThemeForest and comes with a 6 month support, you can extend it to a year. After purchasing Enfold, you can register to our support forum – https://kriesi.at/support/register/ and start a new thread whenever you have a question or an issue and we will gladly try to help you.

    Let us know if you have any other questions and please check out our forum – http://kriesi.at/blog to know more about highlighted features of major updates and more! :)

    Best regards,
    Yigit

    July 22, 2017 at 12:55 am in reply to: Help after an update! #825266
    Yigit

    Hi Alexis,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    li#menu-item-1558 {
    display: none!important;
}

    Best regards,
    Yigit

    July 21, 2017 at 6:49 pm in reply to: Add javascript to a page / site #825205
    Yigit

    Hi!

    Yes, it may break the layout etc. depending on your code however that can be corrected by simply removing the code :)

    Best regards,
    Yigit

    July 21, 2017 at 6:12 pm in reply to: Files in Enfold to replace – Avia builder #825198
    Yigit

    Hi!

    You are welcome! :) You can read more about major updates here – http://kriesi.at/blog

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

    July 21, 2017 at 5:14 pm in reply to: mobile menu break width #825186
    Yigit

    Hey mattolf!

    Please refer to this post – http://kriesi.at/documentation/enfold/switching-to-mobile-menu-on-higher-resolutions/

    Cheers!
    Yigit

    July 21, 2017 at 5:01 pm in reply to: Files in Enfold to replace – Avia builder #825180
    Yigit

    Hey,

    We strongly recommend you to overwrite all theme files – http://kriesi.at/documentation/enfold/updating-your-theme-files/. Since we add new features and fixes in major updates only overwriting some files would trigger another issues i am afraid.

    Best regards,
    Yigit

    July 21, 2017 at 4:57 pm in reply to: Enfold Bug? Deleted photo from Media Library still showing as blank thumbnail #825178
    Yigit

    Hey Rob,

    I believe it will be gone once post is published however if you do not mind, please post temporary admin logins and tell us how can we find the thumbnail :)

    Best regards,
    Yigit

    July 21, 2017 at 4:54 pm in reply to: Add javascript to a page / site #825175
    Yigit

    Hey Rob,

    Please try using Code Block eleemnt. If you would like to add it on all pages, try adding following code to Functions.php file in Appearance > Editor 

    function av_custom_js_code(){
?>
// Your code goes here 
<?php
}
add_action('wp_footer', 'av_custom_js_code');

    Best regards,
    Yigit

    July 21, 2017 at 4:28 pm in reply to: Nach Update 4.1.2 keine korrekte Darstellung mehr #825164
    Yigit

    Hi!

    It still did not work for me, unfortunately.

    However i can see header.php and includes/helper-main-menu.php files in your child theme. Please copy these two files once again from Enfold 4.1.2 parent theme and apply your changes once again on your child theme. That would fix the issues you are having :)

    Regards,
    Yigit

    July 21, 2017 at 4:00 pm in reply to: Nach Update 4.1.2 keine korrekte Darstellung mehr #825154
    Yigit

    Hallo,

    Danke! FTP logins are not working for me. Can you please check them once again? :)

    Best regards,
    Yigit

    July 21, 2017 at 3:39 pm in reply to: How to change color of divider #825140
    Yigit

    Hey Mark!

    Glad Rikard could help! :)

    That is great to hear! In case you have not seen it yet, you can check out this blog post to read more about Enfold 4.1 version – http://kriesi.at/archives/enfold-4-1-mobile-improvements-photography-demos-new-gallery-and-more

    Please request such demos here – https://kriesi.at/support/enfold-feature-requests/ :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

    July 21, 2017 at 3:34 pm in reply to: Issue with Burger Menu not appearing on the Mobile #825137
    Yigit

    Hi,

    That would be surprising but might be. I will ask my teammates to check your website on their Android devices. Please kindly wait to hear from them :)

    Best regards,
    Yigit

  • Author
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Viewing 30 posts - 19,651 through 19,680 (of 82,585 total)
1 2 3 … 655 656 657 … 2,751 2,752 2,753