You searched for - Support | Kriesi.at - Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 19,621 through 19,650 (of 82,585 total)

← 1 2 3 … 654 655 656 … 2,751 2,752 2,753 →

Author

Posts
July 24, 2017 at 6:44 pm in reply to: Dropdownmenu #829132
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
#top #wrap_all .av-main-nav ul > li:hover > a {
    font-weight: bold;
}
```
Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.

Best regards,
Yigit
July 24, 2017 at 6:38 pm in reply to: Round Corners on Masonry Grid? #829128
Yigit
Keymaster
Hey,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
.av-inner-masonry {
    border-radius: 5px;
}
```
If that does not help, please post a link to your page :)

Best regards,
Yigit
July 24, 2017 at 6:35 pm in reply to: Text Block Editor Not Available #829127

Yigit
Keymaster

Hi!

It does work fine for me. I attached a screenshot in private content field. You can also upload your screenshots on imgur.com or Dropbox public folder and post the links here

Cheers!
Yigit

July 24, 2017 at 6:32 pm in reply to: bcg image color section not resonsive ? #829125

Yigit
Keymaster

Hi!

Glad @tjswarbs78 could help!

@tjswarbs78 Thanks for your help!

Regards,
Yigit

July 24, 2017 at 6:08 pm in reply to: Mobile Menu Not Showing #829116

Yigit
Keymaster

Hey!

I am getting “Error establishing a database connection” error when i try to load your site at the moment

Regards,
Yigit

July 24, 2017 at 5:48 pm in reply to: Dropdownmenu #829107

Yigit
Keymaster

Hi emfutte!

Please go to Enfold theme options > Advanced Styling and edit “Main Menu sublevel Links ” and make sure to check “Apply only to mouse hover state”

Best regards,
Yigit

July 24, 2017 at 5:46 pm in reply to: Burger Menu icon – do not display on desktop view #829106

Yigit
Keymaster

Hey!

Glad it is working for you! :) Let us know if you have any other questions or issues

Best regards,
Yigit

July 24, 2017 at 5:45 pm in reply to: Modify url of website #829104

Yigit
Keymaster

Hey!

Please edit your Color Section elements and give your sections a unique ID – http://kriesi.at/documentation/enfold/wp-content/uploads/sites/2/2013/12/color-section-ID.png

If that is not what you meant, please elaborate on the changes you would like to make. If you it would be easier to explain with screenshots, you can upload them on imgur.com or Dropbox public folder and post the links here

Best regards,
Yigit

July 24, 2017 at 5:42 pm in reply to: Enfold Showcase #829100

Yigit
Keymaster

Hi,

@unicaweb Thanks for sharing! This might be biased but i liked the ones with cats and dogs the most :)

Best regards,
Yigit

July 24, 2017 at 5:39 pm in reply to: Mobile Menu Not Showing #829098

Yigit
Keymaster

Hi!

I deactivated “Karma Builder” plugin and mobile menu now shows up and works fine. Please flush browser cache and review your website

Cheers!
Yigit

July 24, 2017 at 5:32 pm in reply to: Menu #829091

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

July 24, 2017 at 5:31 pm in reply to: Enfold Bug? Deleted photo from Media Library still showing as blank thumbnail #829089

Yigit
Keymaster

Hi,

You are welcome Rob!

Best regards,
Yigit

July 24, 2017 at 5:20 pm in reply to: Removing Icon from iconbox…. #829083

Yigit
Keymaster

Hi Dave,

There might be some error in your custom CSS. Could you please create a temporary admin login and post it here privately so we can look into it?

Best regards,
Yigit

July 24, 2017 at 5:18 pm in reply to: Creating Button in Woocommerce for Linked Content #829080

Yigit
Keymaster

Hi!

Glad you figured it out!
Let us know if you have any other questions or issues :)

Cheers!
Yigit

July 24, 2017 at 5:17 pm in reply to: Header image disappeared #829079

Yigit
Keymaster

Hey!

Can you please try de-activating all active plugins and then try hard refreshing and check if that helps?

Cheers!
Yigit

July 24, 2017 at 5:06 pm in reply to: Portfolio items darken on hover #829074

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions or issues :)

Best regards,
Yigit

July 24, 2017 at 5:06 pm in reply to: Change sub text on menu left sidebar sections #829072

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

July 24, 2017 at 2:26 pm in reply to: Yet another problem (!!) with Enfold 4.1.2 – Mega Menu on mobile just broke #829014

Yigit
Keymaster

Hey Rob,

First of all, we are truthfully sorry for the inconvenience!

As i mentioned earlier, i still believe most of the issues are related to customizations to header and i am not just saying it not to blame the update as we are still collecting bug reports to fix some bugs and make improvements on current mobile menu which probably will be included in Enfold 4.1.3.

Could you please provide login credentials once again when your developer is done working on the site and if he/she cannot figure out the issue?

Best regards,
Yigit

July 24, 2017 at 2:18 pm in reply to: Enfold deutsch und wei bekommt man den Support? #829010

Yigit
Keymaster

Hey!

Some strings might not be translated, in that case, as i mentioned earlier, you can use a plugin such as this one – https://wordpress.org/plugins/loco-translate/ to translate those strings :)

Let us know if you have any other questions or issues!

Cheers!
Yigit

July 24, 2017 at 2:17 pm in reply to: Enfold 4.1.1 Tablet mode of website now has strange margin issues #829009

Yigit
Keymaster

Hi!

When i tested yesterday with new code, logos were displaying side by side. Is your developer working on the site as well? It seems like changes i applied does not exist anymore :/

Also, login credentials seem to be expired again. Could you please set new ones? :)

Cheers!
Yigit

July 24, 2017 at 2:14 pm in reply to: Enfold Bug? Deleted photo from Media Library still showing as blank thumbnail #829007

Yigit
Keymaster

Hi Rob,

If that happens again, you can simply edit your page and hover near the area where broken image shows up. Then you should be able to find empty image element, just as in my screenshot, and then you can simply remove it and update your page :)

Best regards,
Yigit

July 24, 2017 at 2:13 pm in reply to: Enfold deutsch und wei bekommt man den Support? #829006

Yigit
Keymaster

Hey!

We do have German speaking moderators however they are currently assigned to different task and they do not work on support forum temporarily. Since we have more English speaking moderators, you would probably receive quicker replies if you do not mind posting in English :)

Regards,
Yigit

July 24, 2017 at 2:09 pm in reply to: Testimonials #829005

Yigit
Keymaster

Hi Lorenzo!

Thanks for contacting us and for suggesting Enfold to your students! We really appreciate it.

We have forwarded your proposal to Kriesi. If interested, he will contact you :)

Regards,
Yigit

July 24, 2017 at 2:08 pm in reply to: Like to buy Enfold #829004

Yigit
Keymaster

Hey!

Please register to our support forum using your purchase code here – https://kriesi.at/support/register/ and then refer to this post – kriesi.at/documentation/enfold/updating-your-theme-files/ and update the theme via FTP and overwrite all theme files.

To be on the safe side, please refer to this post – http://kriesi.at/documentation/enfold/move-from-a-local-installation-to-a-live-server/ and create a testing environment and update the theme there firstly to see if it breaks anything. It should go smoothly as long as you are using the latest version of plugins and WordPress :)

Regards,
Yigit

July 24, 2017 at 2:05 pm in reply to: Verstehe Lizenz nicht #829002

Yigit
Keymaster

Hallo Alexander,

Thanks for contacting us!

Our German speaking moderators are currently working on different tasks temporarily therefore for the time being, we will reply to your questions in English. If you do not mind, please post your future questions in English :)

Each domain requires a new license. However if you would like to run Church website and Church’s blog on different domains, you can use one license. If Church site and your personal blog are completely two different websites, you would need two regular licenses.

I hope that was helpful! Let us know if you have any other questions :)

Best regards,
Yigit

July 24, 2017 at 2:03 pm in reply to: Enfold deutsch und wei bekommt man den Support? #829001

Yigit
Keymaster

Hallo!

Thanks for contacting us!

Our German speaking moderators are currently working on other tasks temporarily therefore we will be answering your questions in English. Please post your questions in English if you do not mind :)

You can register to our support forum here – https://kriesi.at/support/register/ and then start new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post.

Also, please make sure that you have chosen German in Settings > General. To translate untranslated strings, please use a plugin such as this one – https://wordpress.org/plugins/loco-translate/ :)

Best regards,
Yigit

July 24, 2017 at 2:00 pm in reply to: Margins in specific text blocks #829000
Yigit
Keymaster
Hi,

Please go to Enfold theme options > Layout Builder and check “Show element options for developers” and then edit your text block and give it a custom CSS (“my-custom-class” in example below) and then add following code to Quick CSS in Enfold theme options under General Styling tab
```
.my-custom-class { margin: 10px; }
```
Regards,
Yigit
July 24, 2017 at 1:58 pm in reply to: If I want more than one license #828999

Yigit
Keymaster

Hi Bhnau!

Thanks for contacting us!

Due to our agreement with Envato/ThemeForest, we are not allowed to sell/distribute themes directly. Please contact Envato team and ask if they would be able to provide some sort of discount when you make a bulk purchase :)

Let us know if you have any other questions!

Best regards,
Yigit

July 24, 2017 at 12:44 am in reply to: Enfold Bug? Deleted photo from Media Library still showing as blank thumbnail #828808

Yigit
Keymaster

Hi Rob :)

There was an image element with a broken link. I deleted it. Please review your website :)

Best regards,
Yigit

July 24, 2017 at 12:38 am in reply to: Enfold 4.1.1 Tablet mode of website now has strange margin issues #828806
Yigit
Keymaster
Hi!

1- I changed the code i posted above to following one in style.css file
```
@media only screen and (max-width: 1024px) {
.container {
    padding: 0 50px !important;
}}
```
2- I adjusted your custom CSS. Please review your website :)

Regards,
Yigit
Author

Posts

Viewing 30 posts - 19,621 through 19,650 (of 82,585 total)

← 1 2 3 … 654 655 656 … 2,751 2,752 2,753 →