You searched for - Support | Kriesi.at - Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 19,021 through 19,050 (of 82,585 total)

← 1 2 3 … 634 635 636 … 2,751 2,752 2,753 →

Author

Posts
August 21, 2017 at 8:16 pm in reply to: enfold theme on sale… 45 dollars…but then it´s 59?! #842209

Yigit
Keymaster

Hey Andre,

Thanks for contacting us!

You should be seeing cached version of the page as discount is over unfortunately. If we make another discount, we will announce it on our Facebook page – https://www.facebook.com/kriesi.at/ :)

Best regards,
Yigit

August 21, 2017 at 8:11 pm in reply to: Cooperation opportunity. #842208

Yigit
Keymaster

Hi Mack,

Thanks for contacting us!

We have forwarded your message to Kriesi. If interested, he will contact you :)

Best regards,
Yigit

August 21, 2017 at 8:10 pm in reply to: forum #842207

Yigit
Keymaster

Hey db!

Thanks for contacting us!

Please find your credentials in private content field below

Cheers!
Yigit

August 21, 2017 at 7:57 pm in reply to: Request a Refund #842202

Yigit
Keymaster

Hi!

We have informed Kriesi about your request. Please kindly wait to hear from him :)

Regards,
Yigit

August 17, 2017 at 8:12 pm in reply to: Enfold adaptive? #840599
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
#top .header_color .sub_menu ul li a { color: red; font-size: 15px; }
#top .header_color .sub_menu ul li a:hover { color: orange; }
.header_color .header_bg { background-size: cover; }
```
You can set transparent header main menu colors in Enfold theme options > Header > Transparency Options. If that does not help, please post a screenshot and show the changes you would like to make. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here

Best regards,
Yigit
August 11, 2017 at 12:55 pm in reply to: lost password to support #837425

Yigit
Keymaster

Hey Tim,

Please see private content field below :)

Regards,
Yigit

August 11, 2017 at 11:45 am in reply to: enfold theme download older version #837390

Yigit
Keymaster

Hi,

I have attached Enfold 4.0.7 in private content field below.

If you have any other questions or issues, please login to our support forum and start a new thread under Enfold sub forum :)

Cheers!
Yigit

August 11, 2017 at 11:42 am in reply to: Working on the compatibility between Enfold & Dynamic Pricing and Discount plugin #837388

Yigit
Keymaster

Hi!

I attached the latest version of the theme in private content field below. If there is anything else we can do to help, please let us know!

Regards,
Yigit

August 11, 2017 at 11:39 am in reply to: Builder #837386

Yigit
Keymaster

Hey Aaron!

Thanks for contacting us!

Our Enfold theme has it’s own drag and drop layout builder called Advanced Layout Builder which is one of the main reasons why most Enfold users are using and sticking with Enfold :)

I found this Youtube video – https://www.youtube.com/watch?v=f90XaZTyWlg where you can see some of the features of the theme and how Advanced Layout Builder works :)

Let us know if you have any other questions!

Regards,
Yigit

August 11, 2017 at 11:23 am in reply to: Purchase and installation related #837383

Yigit
Keymaster

Hi Surojit,

Thanks for contacting us!

Sure! If you purchase it now, it will be on the downloads page of your ThemeForest account and you can use it whenever you want :)

Let us know if you have any other questions!

Cheers!
Yigit

August 11, 2017 at 11:17 am in reply to: Schriftart #837381

Yigit
Keymaster

Hallo Adem Merhabalar :)

Please see – http://justcreative.com/2013/01/22/how-to-use-custom-fonts-with-font-face-on-wordpress/
or try using this plugin http://wordpress.org/plugins/wp-font-face/

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum.

Cheers!
Yigit

August 10, 2017 at 5:16 pm in reply to: Product Image sizes #837069

Yigit
Keymaster

Hi,

Image size is 450x450px however they are resized to 387x387px as they are responsive and fit the container they are in. If possible, please post a link to your shop page and we will check and tell you the ideal product image sizes :)

Best regards,
Yigit

August 10, 2017 at 3:51 pm in reply to: Add Google Font to Child Theme #837025

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

August 10, 2017 at 3:50 pm in reply to: Multisite #837023

Yigit
Keymaster

Hi Andreas,

Thanks for contacting us!

Yes, we would recommend Enfold theme which is currently on sale for a limited time only :)

Let us know if you have any other questions!

Best regards,
Yigit

August 10, 2017 at 3:40 pm in reply to: Add Google Font to Child Theme #837020

Yigit
Keymaster

Hi,

I adjusted the code in functions.php file and flushed cache. Please review your website :)

Best regards,
Yigit

August 10, 2017 at 3:24 pm in reply to: Partnering with SiteGround #837012

Yigit
Keymaster

Hi Maria,

Thanks for contacting us!

We are glad our post made you proud! To make you more proud, i would like to let you know that i have been in your booth in WCEU 2017 and now rocking SiteGround bandanas :)

We will inform Kriesi about your offer and if interested, he will contact you :)

Best regards,
Yigit

August 10, 2017 at 2:26 pm in reply to: widget – modules about login/security management/users #836990

Yigit
Keymaster

Hi Carlo,

Thanks for contacting us!

Our themes do not have such widgets or plugins included as we think using plugins which serve for those purposes is always a better idea. We strongly believe that you are going to find everything you are looking for from a WordPress theme in our premium WordPress themes, especially in Enfold theme.

If you would be interested in Enfold’s features, please let us know and we will gladly provide you more information :)

Cheers!
Yigit

August 10, 2017 at 1:27 pm in reply to: Requirements #836958

Yigit
Keymaster

Hi Andreas,

Thanks for contacting us!

We recommend setting memory limit to 256M for Enfold theme which is the most powerful, flexible and user-friendly theme we have ever created and 384M would be enough :)

Let us know if you have any other questions!

Cheers!
Yigit

August 10, 2017 at 1:21 pm in reply to: registration #836954

Yigit
Keymaster

Hi!

You are welcome :) If there is anything else that we could help, please let us know :)

Regards,
Yigit

August 10, 2017 at 1:16 pm in reply to: Working on the compatibility between Enfold & Dynamic Pricing and Discount plugin #836951

Yigit
Keymaster

Hey Ipshita,

Thanks for contacting us!

Regards,
Yigit

August 10, 2017 at 1:10 pm in reply to: registration #836947

Yigit
Keymaster

Hi Rob,

Thanks for contacting us!

We have updated your email and reset your password. Please see private content field below :)

Cheers!
Yigit

August 9, 2017 at 4:43 pm in reply to: Can I link pictures in Horizontal gallery to specific portfolio? #836484

Yigit
Keymaster

Hi,

We have replied to your new thread.

Best regards,
Yigit

August 9, 2017 at 4:43 pm in reply to: Horizotal gallery on smaller screens with firefox/chrome/safari #836483

Yigit
Keymaster

Hi Jos!

Have you tried the solution i suggested here – https://kriesi.at/support/topic/can-i-link-pictures-in-horizontal-gallery-to-specific-portfolio/#post-836352?

Best regards,
Yigit

August 9, 2017 at 1:05 pm in reply to: Quote for a New Website #836355

Yigit
Keymaster

Hey!

You are welcome! Please feel free to contact us again if there is anything we can do to help!

Enjoy your day!

Cheers!
Yigit

August 9, 2017 at 12:59 pm in reply to: Can I link pictures in Horizontal gallery to specific portfolio? #836352
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
@media only screen and (max-width: 480px) {
.responsive .av-horizontal-gallery-img {
    width: auto;
    height: 100%;
    transform: none;
}}
```
Best regards,
Yigit
August 9, 2017 at 12:39 pm in reply to: Quote for a New Website #836344

Yigit
Keymaster

Hi Ola,

Thanks for contacting us!

We sell premium WordPress themes and provide support for our themes. Unfortunately, we do not provide services such as creating/recreating websites. However you can consider to hire a freelancer from Codeable if necessary :)

Currently Enfold theme is the most popular, powerful, flexible and user friendly theme we have ever created therefore we would recommend you that one.
Enfold is fully compatible with WPML. so you can easily turn site into a multilingual one.

You can import one of Enfold demos with a single click in Enfold theme options > Demo Import within a few minutes and start working on your website right away.

Enfold uses Advanced Layout Builder ( please go to – http://kriesi.at/documentation/enfold/videos/ and check out “Intro to the Advanced Layout Editor” video to see how it works. Currently there are many more elements on ALB and we are adding new ones with major updates).

Enfold is current on sale on ThemeForest and comes with a 6 month support, you can extend it to a year. After purchasing Enfold, you can register to our support forum – https://kriesi.at/support/register/ and start a new thread whenever you have a question or an issue and we will gladly try to help you.

If you have any other questions, please let us know :)

Best regards,
Yigit

August 9, 2017 at 12:32 pm in reply to: problems registering #836340

Yigit
Keymaster

Hi Rob,

Thanks for contacting us!

Please see private content field below :)

Cheers!
Yigit

August 9, 2017 at 11:27 am in reply to: Support extension #836302

Yigit
Keymaster

Hi Peter,

Thanks for contacting us!

You can login to your ThemeForest account and go to – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 to extend your support :)

Cheers!
Yigit

August 9, 2017 at 11:24 am in reply to: Flashlight theme author #836297

Yigit
Keymaster

Hey Collin,

Thanks for contacting us!

We would like to inform you that we only provide support to our registered users.

You can register to our support forum here – https://kriesi.at/support/register/ and then start a new thread under Flashlight sub forum – https://kriesi.at/support/forum/flashlight/#new-post.

Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com or Dropbox public folder and attach the links in your posts :)

Best regards,
Yigit

August 9, 2017 at 11:21 am in reply to: Question to Enfold license #836295

Yigit
Keymaster

Hi Michael,

Thanks for contacting us!

Since download and purchase processes are managed by Envato, you should contact their support team and ask if it would be possible to transfer licenses from one account to another. As far as i know, it is not possible.

If you have registered to our support forum using the purchase code, you can post it here privately and we would remove your account so your client could register to our forum – https://kriesi.at/support/register/ and you can generate API key and pass it to them so they can receive auto updates – kriesi.at/documentation/enfold/updating-your-theme-files/ however if they want access to theme files, they might need to re-purchase the theme.

Let us know if you have any other questions :)

Cheers!
Yigit
Author

Posts

Viewing 30 posts - 19,021 through 19,050 (of 82,585 total)

← 1 2 3 … 634 635 636 … 2,751 2,752 2,753 →