Hey Gail,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

.av-image-caption-overlay-center {
    vertical-align: bottom;
    padding-bottom: 10px;
}
.av-inner-tab-title { 
    font-size: 15px;
}

Best regards,
Yigit

Hey,

If you have not made any changes on theme files, it should be fine. If you have, you may need to apply the same changes on some files such as header.php and includes/helper-main-menu.php files.

Your widget areas might be reset as well.

Please refer to this post – http://kriesi.at/documentation/enfold/move-from-a-local-installation-to-a-live-server/ and create a testing installation first and update there to check if it affects anything :)

Best regards,
Yigit

Hey Annemarie,

Can you please post the link to your page? :)
It would be great if you edited your text and wrapped it inside span with custom classes as following

<span class="custom-day">Man-fredag:</span><span class="custom-time">kl. 10.00 – 17.30</span>

Best regards,
Yigit

• This reply was modified 7 years, 8 months ago by Yigit.

Hi Sadegh,

Since you did not choose to use Advanced Layout Builder to create your blog page in Enfold theme options > Blog Layout, it was not being applied. I went to Enfold theme options and changed it. Please review your website

Best regards,
Yigit

Hi Marianne!

Please refer to this post – http://kriesi.at/documentation/enfold/change-the-footer-text-and-link/

Regards,
Yigit

Hi,
You are welcome and no worries at all! Happens to the best of us :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

Hi,

You can add it to the bottom of the file.

If that does not help, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Yigit

Hi,

It does seem like a content from source code :)

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Yigit

Hey Fairbanks_Seeds,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

.av-inner-tab-title {
    font-size: 15px;
}

Best regards,
Yigit

Hi,

We have replied to your thread. Let us continue there.

Best regards,
Yigit

Hey Andreas,

I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

Sorry for that!

Regards,
Yigit

Hi davidhsieh!

Please try updating the theme via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/

Cheers!
Yigit

Hallo Günter,

Danke, dass Du uns kontaktierst.

Jede Domain erfordert eine eigene Lizenz, d.h. wenn Du planst das Theme auf mehr als einer Domain zu installieren, erfordert dies den Kauf einer Lizenz für jede Domain.

Die meisten Agenturen kaufen eine reguläre Lizenz für Ihren Kunden und geben Ihnen den “Purchase Code”, so dass Sie sich in unserem Support Forum registrieren können – https://kriesi.at/support/register/. Dann können Sie bei Fragen oder Problemen direkt einen Thread eröffnen.

Du kannst Ihnen dann auch den ThemeForest username and API key geben, um automatische Updates für das Theme über das WordPress Dashboard zu erhalten (http://kriesi.at/documentation/enfold/updating-your-theme-files/).

Ich hoffe, diese Info hilft Dir weiter. Gerne stehen wir für weitere Fragen zur Verfügung.

Best regards,
Yigit

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

@media only screen and (max-width: 1190px) and (min-width: 990px) {
.html_header_top #top .av_header_stretch .container {
    width: 100%;
}
#top #header .av-main-nav > li > a {
    font-size: 11px; 
}
}

Best regards,
Yigit

Hey Heinz,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

@media only screen and (max-width: 768px) {
.responsive #top #wrap_all #header {
    position: absolute;
    background: transparent;
}}

Best regards,
Yigit