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August 31, 2017 at 12:01 pm in reply to: Spurious menu #846191

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

August 31, 2017 at 11:59 am in reply to: Using Enfold One-Page Restaurant Demo #846190

Yigit
Keymaster

Hey Erin,

Thanks for contacting us!

After installing the theme, you can simply go to Enfold theme options > Demo Import and import one page restaurant demo with a single click and start working on your site right away :)

I hope that was helpful! Let us know if you have any other questions!

Regards,
Yigit

August 31, 2017 at 11:57 am in reply to: blogpost excerpts using advanced layout editor #846189

Yigit
Keymaster

Hi Kirsten,

Please edit your post and click “Screen options” on the top right corner and check “excerpt” and then scroll below your post on edit page and add your excerpt in “excerpt” field below Advanced Layout Builder.

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

Best regards,
Yigit

August 31, 2017 at 11:55 am in reply to: Lizenzen #846188

Yigit
Keymaster

Hi Lars,

I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

Sorry for that!

Best regards,
Yigit

P.S.: If you would like to receive replies in German, please let us know so our German speaking moderators can reply :)

August 31, 2017 at 11:53 am in reply to: Request for collaboration on MOBILE IMPROVEMENTS, PHOTOGRAPHY DEMOS, NEW GALLERY AND MORE #846187

Yigit
Keymaster

Hi Jane,

Thanks for contacting us!

We have forwarded your message to Kriesi. If interested, he will contact you :)

Cheers!
Yigit

August 31, 2017 at 11:52 am in reply to: looking for a school in Canada #846185

Yigit
Keymaster

Hey Lawson,

Thanks for contacting us!

We sell premium WordPress themes and provide support for them and unfortunately have no position for interns.

If you are interested in any of our themes however, please feel free to contact us again and we will gladly provide you more information :)

Cheers!
Yigit

August 31, 2017 at 1:23 am in reply to: Tab Section Element Not Available #846040

Yigit
Keymaster

Hey!

Thanks! You can find Tab Section element under Layout Elements tab of Advanced Layout Builder :)

Regards,
Yigit

August 30, 2017 at 11:40 pm in reply to: Header in stretched layout max-width problem #846016

Yigit
Keymaster

Hi,

Sorry about that! Can you please post a link to login page? /wp-admin and /wp-login.php did not work for me.

Best regards,
Yigit

August 30, 2017 at 11:38 pm in reply to: Space above Main Menu #846014

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

August 30, 2017 at 11:37 pm in reply to: Tab Section Element Not Available #846012

Yigit
Keymaster

Hi,

Can you please switch user role to administrator? :)

Best regards,
Yigit

August 30, 2017 at 11:36 pm in reply to: How to add phone number in top nav instead of top bar? #846010

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

August 30, 2017 at 11:35 pm in reply to: Avia Layout Builder Not Functioning #846009

Yigit
Keymaster

Hi,

@Micheal0424 Thanks for sharing! :)

Best regards,
Yigit

August 30, 2017 at 11:35 pm in reply to: Avia Layout Builder not working #846008

Yigit
Keymaster

Hi,

@Micheal0424 Thanks for sharing! :)

Best regards,
Yigit

August 30, 2017 at 11:33 pm in reply to: HEEEELP!!!! #846004

Yigit
Keymaster

Hi,

You are welcome! You too have a good day and let us know if you have any other questions or issues :)

Best regards,
Yigit

August 30, 2017 at 8:41 pm in reply to: Mobile menu icon in menu bar #845959

Yigit
Keymaster

Hey PM-Tina,

It shows up fine on my end, attached a screenshot in private content field.

Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Best regards,
Yigit

August 30, 2017 at 8:39 pm in reply to: Spurious menu #845958
Yigit
Keymaster
Hi,

Editor is missing under Appearance tab. We will need FTP logins to look further into the issue.

It seems like you have edited header.php file and/or includes/helper-main-menu.php file on your child theme. Those files were updated. Please copy new ones from parent theme and re-apply the changes on those files on your child theme.

You can hide it by adding following code to Quick CSS in Enfold theme options under General Styling tab
```
#mobile-advanced {
    display: none !important;
}
```
Best regards,
Yigit
August 30, 2017 at 8:36 pm in reply to: Pinterest code #845957
Yigit
Keymaster
Hey Nicole,

Please add following code to Functions.php file in Appearance > Editor or via FTP in wp-content/themes/enfold/functions.php
```
function av_custom_pin(){
?> 
<meta name="p:domain_verify" content="ab6c0e1f547c40bea00cad74347948c0"/>
<?php
}
add_action('wp_head', 'av_custom_pin');
```
Best regards,
Yigit
August 30, 2017 at 8:34 pm in reply to: Enfold compatible with multistore? #845956

Yigit
Keymaster

Hey Oliver,

We have not tested Enfold with WooCommerce Multistore plugin therefore we cannot guarantee that it would work. Please contact plugin authors and ask if they had any experience with Enfold :)

Best regards,
Yigit

August 30, 2017 at 8:33 pm in reply to: How to add phone number in top nav instead of top bar? #845954
Yigit
Keymaster
Hey!

Please add following code to Quick CSS as well
```
.av-active-burger-items .av-icon-char:before {
-webkit-transform: rotate(90deg);
    -moz-transform: rotate(90deg);
    -ms-transform: rotate(90deg);
    -o-transform: rotate(90deg);
    transform: rotate(90deg);
    display: inline-block;
}
```
Regards,
Yigit
August 30, 2017 at 8:26 pm in reply to: Change Transparent Logo on specific page #845950
Yigit
Keymaster
Hey jillsross,

I added following code to Functions.php file in Appearance > Editor
```
add_filter('avf_logo_subtext', 'kriesi_logo_addition');
function kriesi_logo_addition($sub) {
if(is_page(1114)) {
    $sub .= '<img class="alternate" src="https://kriesi.at/wp-content/themes/kriesi/images/logo.png"/>';
    }
    return $sub;
}
```
Please review your website

Best regards,
Yigit
August 30, 2017 at 8:20 pm in reply to: Headins with wrong font #845949

Yigit
Keymaster

Hey Antonis,

Seems like you have figured it out already? :)

Best regards,
Yigit

August 30, 2017 at 5:54 pm in reply to: Reducing font size for pages #845892

Yigit
Keymaster

Hi,

Glad @Guenni007 could help! Let us know if you have any other questions or issues :)

@Guenni007 Thanks as always :)

Best regards,
Yigit

August 30, 2017 at 5:52 pm in reply to: Space above Main Menu #845891
Yigit
Keymaster
Hey Jagrav,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
#advanced_menu_toggle, #advanced_menu_hide {
    display: none;
}
```
Best regards,
Yigit
August 30, 2017 at 3:11 pm in reply to: Error after installation #845830

Yigit
Keymaster

Hi,

Can you try the solution here: https://stackoverflow.com/questions/3872555/fatal-error-class-ziparchive-not-found-in
Zip extension needs to be installed.

Best regards,
Yigit

August 30, 2017 at 3:04 pm in reply to: How to add phone number in top nav instead of top bar? #845828
Yigit
Keymaster
Hi,

I added following code to Quick CSS
```
#header .av_font_icon {
    -webkit-animation: none !important;
    animation: none !important;
    opacity: 1 !important;
    -webkit-transform: none !important;
    -ms-transform: none !important;
    transform: none !important;
}
```
Please review your website

Best regards,
Yigit
August 30, 2017 at 2:58 pm in reply to: More the one masonry gallery on a page #845827

Yigit
Keymaster

Hey Jan,

Please refer to this post – https://kriesi.at/support/topic/image-o/#post-813416

Best regards,
Yigit

August 30, 2017 at 2:56 pm in reply to: Header in stretched layout max-width problem #845825

Yigit
Keymaster

Hi,

Header looks fine on my end at the moment. Have you figured it out already? :)

Best regards,
Yigit

August 30, 2017 at 2:35 pm in reply to: Tab Section Element Not Available #845805

Yigit
Keymaster

Hey,

Login credentials are not working for me. Can you please check them once again? :)

Best regards,
Yigit

August 30, 2017 at 2:32 pm in reply to: Mobile Menu #845802
Yigit
Keymaster
Hi,

1- Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
#av-burger-menu-ul {
    padding-top: 10px!important;
}
```
2- It does show up fine on my end. Have you figured it out already? :)

Best regards,
Yigit
August 30, 2017 at 2:29 pm in reply to: Masonry grid portfolio item style #845799

Yigit
Keymaster

Hey Marrit,

You are currently using an older version of the theme. Please update Enfold to the latest version 4.1.2 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
You can display center captions on masonry now – http://kriesi.at/themes/enfold-shop/#collections :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 18,751 through 18,780 (of 82,585 total)

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