Hey,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Yigit

Hi!

It seems like you used a plugin already and solved the issue. Is that correct? :)

Regards,
Yigit

Hi!

We recommend our users who would like to hire someone to fill this form – https://kriesi.at/contact/customization and hire a freelancer from Codeable :)

Regards,
Yigit

Hi Patrick,

That is actually your purchase code that you can use to register to our forum – https://kriesi.at/support/register/. Since we only provide support to our registered users, please register to our support forum and then start a new thread under Angular sub forum and we will look into it :)

Best regards,
Yigit

Hi,

Sorry, i thought it was resolved. I re-opened the thread. Let us continue there :)

Best regards,
Yigit

Hi Edoardo,

Please refer to this post – https://kriesi.at/documentation/enfold/deactivate-the-layerslider-plugin/ :)

Best regards,
Yigit

Hi,

@innovatechange Please update Enfold to the latest version 4.2 – kriesi.at/documentation/enfold/updating-your-theme-files/ and then start a new thread under sub forum and elaborate on the changes you would like to make :)

Best regards,
Yigit

Hi Sydney,

Thanks for contacting us!

Could you please post your purchase code in private content field below so we can solve the issue for you? :)

Best regards,
Yigit

Hey Phet,

You can refer to this post – https://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

Or you can modify enfold/includes/helper-main-menu.php file on your child theme – kriesi.at/documentation/enfold/using-a-child-theme/ and insert your button manually :)

Best regards,
Yigit

Hey Guenter,

Thanks a lot for your detailed instructions! :)

Best regards,
Yigit

Hi!

Please update Enfold to the latest version 4.2 – https://kriesi.at/documentation/enfold/updating-your-theme-files/. We have disabled the notification so extra code will not be necessary any more :)

Best regards,
Yigit

Hi Patrick,

Thanks for contacting us!

I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

Sorry for that!

Best regards,
Yigit

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

Hi,

Please add following code to Functions.php file in Appearance > Editor

add_filter('avia_post_nav_settings','avia_remove_fullwidth_slider_check', 10, 1);
function avia_remove_fullwidth_slider_check($settings)
{
$settings['is_fullwidth'] = false;
return $settings;
}

Post nav is disabled on portfolio items that has fullwidth elements by default.

Best regards,
Yigit

Shalom!

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

li#menu-item-785 a {
    border-left: none;
}
#top #header .social_bookmarks li:last-child {
    border-right-style: solid;
    border-right-width: 1px;
}
#top .social_bookmarks li:first-child {
    border-right: none;
}

Best regards,
Yigit