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Hi,
Sure! Can you please post WP admin logins here privately as well?
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHey ibetubet,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
.html_header_top #menu-item-shop.cart_dropdown { border: none; }Best regards,
YigitHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
YigitHey Yoolia,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
.header_color .cart_dropdown_first .cart_dropdown_link { color: black; } #top div ul.product_list_widget li a { color: #dddddd; }Best regards,
YigitHi hobart!
Please go to Appearance > Menus and make sure that you have created your footer menu and checked “Enfold footer menu” under Menu settings.
Best regards,
YigitHi,
I went to Enfold theme options > General Layout and switched to boxed layout. I believe that is what you meant. Please review your website :)
Best regards,
YigitOctober 31, 2017 at 3:46 pm in reply to: Demo Enfold 4.2 … did not come up with the new 5 demos. #870865Hey Antonio,
Please make sure that you are using 4.2. Files may not be updated correctly. To make sure, please try re-updating the theme via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/
I double checked and new demos are available to import in Enfold theme options > Demo Import :)
Best regards,
YigitOctober 31, 2017 at 3:38 pm in reply to: Fontello Icons showing up as squares (and asian characters). #870863Hi!
@armortech Please refer to this post – https://kriesi.at/documentation/enfold/enable-cors/ and if that does not help, please start a new thread under Enfold sub forum and attach temporary admin logins in private content field. If you post them here, it will be visible to creator of this thread as well.Cheers!
YigitHey Emmanuel,
Thanks for contacting us!
We are working with accounting company in Vienna, where our company is based and not looking for an accountant.
Best regards,
YigitHi,
Container width is currently 1440px. I attached a screenshot in private content field.
Can you please post a screenshot and show the changes you would like to make? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.Best regards,
YigitHi,
I checked your website and it shows up fine on my end. Have you figured it out already?
Please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum whenever you have a theme related question or an issue :)
Best regards,
YigitHi Steve,
That purchase code was not used on our forum so i registered you manually. Please check your email for login instructions.
After logging in, please post FTP and WP admin logins here privately so we can update the theme for you :)
Best regards,
YigitHi,
You are welcome! Let us know if you have any other questions or issues :)
Best regards,
YigitOctober 31, 2017 at 1:53 pm in reply to: Menu item, just on mobile device (with 2 languages) #870840Hi Pascal,
I checked your website however i could not reproduce the issues. I believe it was cache related. Could you please confirm that it is working fine on your end as well after flushing browser cache –
http://wiki.scratch.mit.edu/wiki/Hard_Refresh ?Best regards,
YigitHi,
You are welcome! Let us know if you have any other questions or issues :)
Best regards,
YigitHi,
Sorry, i missed it. I went to Autoptimize plugin and unchecked “Optimize CSS Code?”. Please flush browser cache and review your website.
Best regards,
YigitHi Alex,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Glad you figured it out! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Great! We will keep the thread open :)
I thought “very nice” would do the justice but it still was an understatement. Your website looks amazing :)
Best regards,
YigitOctober 30, 2017 at 11:27 pm in reply to: Update Error – no files //Fehler beim Enfold update, Paket enthält keine Dateien #870666Hey Sebastian,
Instead of using a plugin, you can insert your username and API key in Enfold theme options to receive auto updates. Please refer to this post – kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
YigitHi,
You are using a very old version of the theme. You need to have an access to ThemeForest account that was used to purchase the theme. Otherwise, i am afraid you would not be able to update the theme.
Best regards,
YigitOctober 30, 2017 at 11:11 pm in reply to: How do I add a custom class to the A element while using [av_button]? #870663Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi Eric,
Thanks for contacting us!
Sorry to hear about that. I wanted to check which version of the theme you are using however current active theme is not Enfold. There might be compatibility issues between WordPress, Enfold and/or plugins depending on the version you are using.
Have you purchased the license yourself or company/developer you worked with purchased it? If they have, please ask for your purchase code (so you can register to our support forum and start new threads whenever you have a question or an issue), API key and username (so you can insert them into Enfold theme options to receive auto updates).
If you purchase Enfold again, you can register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum and we would gladly look into it :)
Let us know if you have any other questions!
Regards,
YigitHey,
That code should go to Functions.php file in Appearance > Editor. To read more about WooCommerce’s conditional tags, please see – https://docs.woocommerce.com/document/conditional-tags/
Best regards,
YigitHi,
Glad Mike could help! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Can you please post FTP logins here privately as well?
Actually Ismael’s suggestion is working (you can try clicking the edge of the boxes) but there seems to be another JS related issue.Best regards,
YigitOctober 30, 2017 at 8:09 pm in reply to: How to display none the header phone number/extra info/social bar when scroll #870634Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Yes, that is possible as well. Please check out this post – https://kriesi.at/documentation/enfold/adding-your-own-icon-fonts :)
Best regards,
Yigit -
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