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Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Glad Victoria could help! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
.html_header_transparency #top .avia-builder-el-0 .slideshow_caption { padding-top: 50px; }Best regards,
YigitHi!
No, sorry for not being more clear. Please add the code in Enfold theme options > Footer > Copyright field :)
Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
.title_container .main-title { font-size: 18px; }If that does not help, please post a screenshot and show the changes you would like to make. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.
Best regards,
YigitHi,
You can simply add your copyright text as following
<span class="general-cr">Here is my copyright text 1 </span> <span class="custom-cr">Here is my copyright text 2</span>and then add following code to Quick CSS in Enfold theme options under General Styling tab
.custom-cr, .page-id-59 .general-cr { display: none; } .page-id-59 .custom-cr { display: block; }Replace “59” with your page’s ID
Best regards,
Yigit-
This reply was modified 7 years, 5 months ago by
Yigit.
Hi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
#gridrow .flex_cell:nth-child(5) { border: none!important; }Best regards,
YigitHey!
You can insert your email here – http://www.rubysprayz.com.au/wp-login.php?action=lostpassword to retrieve your password :)
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum.
Regards,
YigitHey Craig,
Thank you for contacting us!
We sell premium WordPress themes and provide support for our themes and do not provide services such as creating custom themes or modifying them.
Currently Enfold theme is the most popular, powerful, flexible and user friendly theme we have ever created therefore we would recommend you that one.
Enfold is fully compatible with WPML. You can easily turn site into a multilingual one.You can import one of Enfold demos with a single click in Enfold theme options > Demo Import within a few minutes and start working on your website right away.
Enfold uses Advanced Layout Builder ( please go to – http://kriesi.at/documentation/enfold/videos/ and check out “Intro to the Advanced Layout Editor” video to see how it works. Currently there are many more elements on ALB and we are adding new ones with major updates).
Enfold is $59 on ThemeForest and comes with a 6 month support, you can extend it to a year. After purchasing Enfold, you can register to our support forum – https://kriesi.at/support/register/ and start a new thread whenever you have a question or an issue and we will gladly try to help you.
Let us know if you have any other questions! :)
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitOctober 31, 2017 at 9:58 pm in reply to: Where to find option to select color for section scroll down arrow? #871006Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
YigitOctober 31, 2017 at 9:28 pm in reply to: Where to find option to select color for section scroll down arrow? #870996Hey,
Please edit your Color Section element, check “Display a scroll down arrow” and change “Custom Arrow Color” as needed – https://i.imgur.com/MRdWB5E.png
Best regards,
YigitHey,
Please contact your hosting provider and ask them to upgrade your PHP version. Minimum PHP version 5.6 is recommended for WordPress and Enfold is compatible up to 7.1.
Best regards,
Yigit-
This reply was modified 7 years, 5 months ago by
Yigit.
Hi,
Please edit your Accordion element and choose to display only one Toggle at a time.
Best regards,
YigitHi Steve,
Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
Cheers!
YigitHey Obeatone,
Could you please contact your hosting provider and ask if there is some sort of server side caching?
Best regards,
YigitOctober 31, 2017 at 9:03 pm in reply to: Mobile menu (burger) broken after theme update (autogenerated menu) 4.1, 4.2 #870984Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
YigitOctober 31, 2017 at 9:01 pm in reply to: Shopping cart will not displayed when using "Display as icon" #870983Hi,
I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?
The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.
Best regards,
YigitHey Marco,
Sorry for the late reply!
Can you please post the screenshot once again? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.
Best regards,
YigitHi!
Thanks for the information!
I have re-updated the theme via FTP and confirmed Advanced Layout Builder issue is gone. Please review your website :)Regards,
YigitHey Richard,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
YigitHey Franz,
Thanks for contacting us!
We have reset your password. Please see private content field below :)
Cheers!
YigitHey!
Thanks for WP logins. We will need FTP logins to access to your server to overwrite theme files.
Regards,
YigitHey,
Please refer to this post – https://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/ and if that does not help, please post WP admin logins here privately so we can look into it.
Best regards,
Yigit -
This reply was modified 7 years, 5 months ago by
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