Forum Replies Created
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AuthorPosts
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November 23, 2017 at 11:05 am in reply to: layerslider shortcode is not executed all the time #880648
Hi!
Bundled version of LayerSlider only works fullwidth therefore you would not be able to add it into widgets. You could try using Easy Slider element instead
You can enable debugging mode to see shortcodes you have created in pages using Advanced Layout Builder – http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
Or, You can switch to Default Editor and click on Magic Wand to see full list of shortcodes http://i.imgur.com/n4KXkdm.jpg
then you can create any of them and copy/paste shortcode into any other content element or into text widget.Regards,
YigitHi!
Could you please refer to this post – https://kriesi.at/documentation/enfold/enfold-menu-item-limit/ and check if that helps?
Regards,
YigitNovember 23, 2017 at 11:00 am in reply to: Adding Terms of Use and Privacy Policy link to footer #880645Hi!
You can create Terms of Service and Privacy Policy pages and then go to Appearance > Menus and create a new menu with these two menu items and check “Enfold footer menu” under Menu settings and save your menu :)
Best regards,
YigitNovember 23, 2017 at 9:24 am in reply to: Title Tags have Archive written. How do I remove Archive from the Title? #880628Hi,
It shows up as following on my end. Can you please elaborate on the changes you would like to make?
Best regards,
YigitHi Anaz,
Thanks for contacting us!
It is not coming from the theme. Masonry element is from the theme however site owners made some customizations and added a slider. Looking at the source code, it could be this plugin – https://wordpress.org/plugins/wp-swiper-slider/.
I hope that helps :) Let us know if you have any other questions!
Cheers!
YigitHi!
Can you please post temporary admin logins here privately and let us know how we can reproduce the issue?
Regards,
YigitHi,
Thanks for contacting us!
Please be informed that this is not a theme related issue. Please contact your hosting provider and ask them to increase “max_execution_time” value :)
Best regards,
YigitNovember 22, 2017 at 9:53 pm in reply to: Layout Editor doesn't work – we are unable to edit pages or to create new pages #880465Hi,
I attached Enfold 3.6.1 in private content field. Please have a backup of your existing theme and then try overwriting theme files.
If that does not help, i am afraid you would need to update all plugins, WordPress and Enfold. It is recommended to keep themes, plugins and WordPress updated to avoid having issues including security ones.
Best regards,
YigitHey,
Please try updating the theme via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/ :)
Cheers!
YigitHi!
Glad you figured it out! :)For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Happy Thanksgiving! :)
Best regards,
YigitNovember 22, 2017 at 9:25 pm in reply to: ERR_TOO_MANY_REDIRECTS when trying to load Login Page (wp-login.php) #880443Hi,
Excuse me but i could not login. Could you please refer to this post and change site URL in your database?
Best regards,
YigitHi,
You are welcome! :)
Please add following code to Functions.php file in Appearance > Editor and adjust the character count (100) as neededadd_filter('avf_postgrid_excerpt_length','avia_change_postgrid_excerpt_length', 10, 1); function avia_change_postgrid_excerpt_length($length) { $length = 100; return $length; }Best regards,
YigitNovember 22, 2017 at 9:05 pm in reply to: Mobile menu (burger) broken after theme update (autogenerated menu) 4.1, 4.2 #880439Hi,
You can refer to this post – https://kriesi.at/documentation/enfold/switching-to-mobile-menu-on-higher-resolutions/ and switch mobile menu breaking point.
To add JS code in theme, you can add following code to Functions.php file in Appearance > Editor
function av_custom_js_code(){ ?> <script> // Your code goes here </script> <?php } add_action('wp_footer', 'av_custom_js_code');Let us know if you need further assistance :)
Best regards,
YigitHi,
It does show up fine on my end.
Please flush browser cache and hard refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_RefreshBest regards,
YigitHi Astrid,
That is because you are using video layer as background and not background image. I switched slider layout to responsive and set slider wrapper to black. However that makes all layers, including your video layer 1110px in width.
Please review your page and let us know what you think :)Best regards,
YigitHi,
If you are using a caching plugin, please flush cache and refresh your page a few times. If that still does not help, please post temporary admin logins here privately so we can look into it :)
Best regards,
YigitHey!
Can you please update Enfold to the latest version 4.2 via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/ ?
Best regards,
YigitHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
YigitHi,
Image link i posted in private content field is broken, which is the background image of your 9th slider. Please simply re-upload the image and that should fix the issue :)
Regards,
YigitNovember 22, 2017 at 6:18 pm in reply to: Strange Mobile & Desktop Spontaneous Theme Changes #880393Hi,
I removed following code from Quick CSS field
#avia-menu { display: none; }and then change hamburger menu icon color to black in Enfold theme options > Main Menu > Burger/Mobile Menu Styling and then i went to Enfold theme options > Header > Transparency Options and set transparent menu item color to white.
Please review your website
Best regards,
YigitHey,
Can you please try de-activating all active plugins and check if that helps? If it does not, please elaborate on the issues you are having and post temporary admin logins here privately so we can look into it.
Regards,
YigitHi,
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.
But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
#header .widget { top: 55px; width: 100%; left: auto; transform: none; text-align: center; background: #06b0e4; padding-bottom: 0; } #header .widget p { margin: 0; }Best regards,
Yigit-
This reply was modified 7 years, 5 months ago by
Yigit.
Hi,
Please add following code to Quick CSS in Enfold theme options > General Styling
@media only screen and (max-width: 767px) { .responsive .pricing-table.avia-desc-col { display: block !important; }}Best regards,
YigitHey Chris!
Thanks for contacting us! :)
According to Envato’s rules, each domain requires a new license, therefore if your blogs will be on two different domains, you would need 2 licenses. If they will be on subdomains such as blog1.domain.com and blog2.domain.com, then you can use a single license.
I hope that was helpful. Let us know if you have any other questions :)
Best regards,
YigitHi!
It seems like you are still using 4.1.2 on your site. Please try updating the theme via FTP and make sure to overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/
Cheers!
YigitHi,
Bitte schoen! Glad it worked :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Could you please post a screenshot and show it should look? To me it sounds like it would be a better to use header meta with blue background and set background of main header section to transparent.
Regards,
YigitHi Roger,
Thanks for contacting us! :)
We sell premium WordPress themes and provide support for our themes and do not provide services such as creating custom themes or modifying them.
Currently Enfold theme is the most popular, powerful, flexible and user friendly theme we have ever created therefore we would recommend you that one. It is also the theme your example site is using.
Enfold is fully compatible with WPML. You can easily turn site into a multilingual one.You can import one of Enfold demos with a single click in Enfold theme options > Demo Import within a few minutes and start working on your website right away.
Enfold uses Advanced Layout Builder ( please go to – http://kriesi.at/documentation/enfold/videos/ and check out “Intro to the Advanced Layout Editor” video to see how it works. Currently there are many more elements on ALB and we are adding new ones with major updates).
Enfold is $59 on ThemeForest and comes with a 6 month support, you can extend it to a year. After purchasing Enfold, you can register to our support forum – https://kriesi.at/support/register/ and start a new thread whenever you have a question or an issue and we will gladly try to help you.
Let us know if you have any other questions! :)
Cheers!
Yigit -
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