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December 22, 2017 at 1:15 pm in reply to: About Enfold #891555

Yigit
Keymaster

Hi!

You are welcome Monika! Let us know if you have any other questions and enjoy your weekend :)

Regards,
Yigit

December 21, 2017 at 8:42 pm in reply to: Google Api Problem #891344

Yigit
Keymaster

Hi Charlotte :)

Wanted to take a look but login credentials did not work for me. Could you please check the logins once again?

Best regards,
Yigit

December 21, 2017 at 8:37 pm in reply to: No burger menu on the mobile screen and how to not display burger on a desktop #891343

Yigit
Keymaster

Hi,

We have released Enfold 4.2 – https://kriesi.at/documentation/enfold/updating-your-theme-files/ which fixes this issue. You can check out highlighted new features here – https://kriesi.at/archives/enfold-4-2-focus-on-audio-and-5-new-demos-for-creatives-as-well-as-first-steps-in-theme-optimization.

Let us know if that does not help.

Best regards,
Yigit

December 21, 2017 at 8:34 pm in reply to: Blurry Thumbnails in Gallery #891342

Yigit
Keymaster

Hi,

I meant the logins for htaccess authentication. Without those, we are not able to login to your WordPress dashboard. If logins above are for htaccess authentication, they are not working for me.

Blurry images in gallery usually turns out wrong size selection so wanted to double check. We will be able to give you more information when we see the issue.

Best regards,
Yigit

December 21, 2017 at 7:58 pm in reply to: Category Search not working #891322

Yigit
Keymaster

Hi!

If you do not mind, could you please post FTP logins here privately as well?
Also, are allowed to temporarily deactivate plugins for testing purposes?

Best regards,
Yigit

December 21, 2017 at 7:38 pm in reply to: Enfold #891306

Yigit
Keymaster

Hi Bob,

Thanks for contacting us!

1- No, each website requires a new license however you can use the same license on your staging and live server.

2- Also no. If you are used to working with shortcodes and HTML, working with Enfold will be even easier for you actually. You can use Code Block element to insert your shortcodes or custom codes. Advanced Layout Builder has many elements that you can simply drag and drop into your page :)

I hope that helps! Let us know if you have any other questions!

Cheers!
Yigit

December 21, 2017 at 7:32 pm in reply to: How are the footer widgets filled? (polylang plugin related) #891300

Yigit
Keymaster

Hey,

Please try using a plugin such as this one – https://wordpress.org/plugins/widget-logic/ and choose to display/hide your widgets depending on conditions – https://codex.wordpress.org/Conditional_Tags

Best regards,
Yigit

December 21, 2017 at 6:53 pm in reply to: Syntax error with theme + Plugin #891272

Yigit
Keymaster

Hi!

Not at all Justin! Let us know if you have any other questions or issues :)

Cheers!
Yigit

December 21, 2017 at 6:51 pm in reply to: Enfold theme usable for webdesign #891270

Yigit
Keymaster

Hey Jair,

Thanks for contacting us!

1- You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)
2- No, you can use the same license on your staging and live server. Also, there is no payment. You will receive updates free of charge however support is paid. 6 months of support is included when you make a purchase and you can extend it anytime.

I hope that helps! Let us know if you have any other questions!

Best regards,
Yigit

December 21, 2017 at 6:42 pm in reply to: On mobile, logo is cut off at the bottom #891265

Yigit
Keymaster

Hi,

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

December 21, 2017 at 6:37 pm in reply to: Blurry Thumbnails in Gallery #891258

Yigit
Keymaster

Hey Kim,

Authentication required. Could you please post those logins here privately as well?
Also, please make sure you are choosing correct gallery image sizes – https://i.imgur.com/WNPPTnX.png

Best regards,
Yigit

December 21, 2017 at 6:29 pm in reply to: Advanced editor not loading #891255

Yigit
Keymaster

Hi,

Please refer to this post – https://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/ and post FTP and WP admin logins here privately if that does not help :)

Regards,
Yigit

December 21, 2017 at 6:27 pm in reply to: Theme is not working properly #891254

Yigit
Keymaster

Hey,

Please go to Appearance > Menus and create a new menu, add your menu items inside your menu, check “Enfold main menu” under Menu Settings and save your menu – https://codex.wordpress.org/Navigation_Menus

Best regards,
Yigit

December 21, 2017 at 6:23 pm in reply to: No burger menu anymore #891252

Yigit
Keymaster

Hey Dennis,

Excuse me, i did not notice you have modified helper-main-menu.php file as well. It needs to be updated as well. I still can see old mobile menu in source code. Since we have completely renewed mobile menu, old menu should not be in your source code.

Regards,
Yigit

December 21, 2017 at 6:21 pm in reply to: Syntax error with theme + Plugin #891251
Yigit
Keymaster
Hi Justin,

Thanks! Happy holidays to you too!

You had following code in Style.css file of your child theme
```
	ul.sub-menu {
	border-radius:14px!important;
	width:260px!important;
}
```
I changed it to following
```
@media only screen and (min-width: 990px) {
	ul.sub-menu {
	border-radius:14px!important;
	width:260px!important;
}}
```
Please review your website :)

Cheers!
Yigit
December 21, 2017 at 6:14 pm in reply to: Menu background #891245

Yigit
Keymaster

Hi,

Glad Nikko could help! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

December 21, 2017 at 6:11 pm in reply to: Why is there a border on this page? #891243
Yigit
Keymaster
Hey Granis,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
#after_submenu {
    border: none;
}
```
Best regards,
Yigit
December 21, 2017 at 6:08 pm in reply to: Wie kann ich einen Untertitel zum Hauptmenü hinzufügen? #891242

Yigit
Keymaster

Hi,

Menu descriptions are only visible on side header styles. For a workaround, please refer to this post – https://kriesi.at/support/topic/word-wrap-in-menu-or-have-the-menu-on-two-lines/#post-283385

Regards,
Yigit

December 21, 2017 at 5:17 pm in reply to: Syntax error with theme + Plugin #891211

Yigit
Keymaster

Hi,

Since Safari is not supported on Windows since 2012, we do not support it as well. Good news is that your site shows up fine on Safari on Mac and IOS.

Regards,
Yigit

December 21, 2017 at 5:07 pm in reply to: About Enfold #891207

Yigit
Keymaster

Hi Monika,

Thanks for contacting us!

1- Yes, all Enfold demos are included in the theme and you can simply import them in Enfold theme options > Demo Import with a single click within few minutes.
2- Yes! We all work remotely so you could work from Croatia. Currently all open positions are full time however you can still send your application :)

Let us know if you have any other questions!

Best regards,
Yigit

December 21, 2017 at 5:04 pm in reply to: Main Nav #891203
Yigit
Keymaster
Hi Courtney,

I removed following code from Quick CSS field
```
@media only screen and (max-width: 1124px) {
nav.main_menu {display:none !important;}
#advanced_menu_toggle, #advanced_menu_hide {display:block !important; }
}
```
and added updated version of the code – https://kriesi.at/documentation/enfold/switching-to-mobile-menu-on-higher-resolutions/

Please review your website.

Best regards,
Yigit
December 21, 2017 at 4:39 pm in reply to: Syntax error with theme + Plugin #891190

Yigit
Keymaster

Hey!

Which version of macOS and Safari are you using? I will ask my teammates to check as well.

Cheers!
Yigit

December 21, 2017 at 4:34 pm in reply to: Enfold full width logo in header #891186
Yigit
Keymaster
Hey Martijn,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
.container.av-logo-container {
    padding: 0;
    margin: 0;
    background: white;
}
```
Then go to Enfold theme options > Header and increase header size to preferable 150px to display your logo in full size :)

Best regards,
Yigit
December 21, 2017 at 4:28 pm in reply to: Syntax error with theme + Plugin #891185

Yigit
Keymaster

Hey,

VRPConnector plugin is currently active however i cannot see any issues on Safari. Attached a screenshot in private content field below.
Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Cheers!
Yigit

December 21, 2017 at 4:23 pm in reply to: mobile menu not working #891182

Yigit
Keymaster

Hi,

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

December 21, 2017 at 4:22 pm in reply to: No burger menu anymore #891180

Yigit
Keymaster

Hi Dennsen,

I noticed you have modified header.php file on your child theme. That file was updated therefore you would need to copy a fresh header.php file from your parent theme, apply the changes you have previously applied on header.php file on your child theme. That should solve the issue :)

Regards,
Yigit

December 21, 2017 at 4:19 pm in reply to: How to hide the header on Mobile? #891179
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
@media only screen and (max-width: 768px) {
#header.av_header_scrolldown {
    position: fixed!important;
    top: 0;
    width: 100%;
    background: transparent!important;
}
#header.av_header_scrolldown.av_header_transparency {
    opacity: 0!important;
}}
```
Best regards,
Yigit
December 21, 2017 at 4:07 pm in reply to: Menu overlaps logo on mobile and padding to logo on mobile/ tablet #891176

Yigit
Keymaster

Hi,

Please refer to this post – https://kriesi.at/documentation/enfold/switching-to-mobile-menu-on-higher-resolutions/

Regards,
Yigit

December 21, 2017 at 4:04 pm in reply to: Syntax error with theme + Plugin #891175

Yigit
Keymaster

Hi Justin,

“New Website Coming Soon”. Can you please post temporary logins here privately so we can look into it?

Best regards,
Yigit

December 21, 2017 at 4:01 pm in reply to: Enfold update went bad #891174

Yigit
Keymaster

Hi Diego,

Have you made any changes on theme files? If you have not, you can go ahead and update the theme via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/ and overwrite all files. You content and options are saved on your database, only theme files will be overwritten and if you have made changes on files such as header.php or functions.php file of your parent theme, they will be lost. If you modify files, please consider using a child theme – kriesi.at/documentation/enfold/using-a-child-theme/

Cheers!
Yigit
Author

Posts

Viewing 30 posts - 16,591 through 16,620 (of 82,585 total)

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