Forum Replies Created

Viewing 30 posts - 16,411 through 16,440 (of 82,585 total)
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  • in reply to: License #898725

    Hi Horst,

    Thanks for contacting us!

    Yes, that is perfectly fine from license perspective :)

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum.

    Cheers!
    Yigit

    in reply to: Question about image sizing #898724

    Hi,

    Thanks for contacting us!

    We would like to inform you that we only provide support to our registered users.

    You can register to our support forum here – https://kriesi.at/support/register/ and then start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post.

    Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com or Dropbox public folder and attach the links in your posts :)

    Best regards,
    Yigit

    in reply to: Pre-sale questions #898722

    Hey Peter,

    Yes, that would be possible :)

    Enfold resizes images as needed and in backend you can see recommended image sizes for different elements. Also, you can use a plugin such as this one to optimize your images – https://wordpress.org/plugins/wp-smushit/

    Cheers!
    Yigit

    in reply to: Ecommerce #898717

    Hi Javier,

    Thanks for contacting us!

    No, we do not. However our themes are compatible with WooCommerce.

    If you are interested in one of our premium WordPress themes, please let us know and we will happily share more information :)

    Best regards,
    Yigit

    in reply to: Image mouseover problem #898567

    Hi,

    I checked your website however i could not reproduce it. Have you figured it out already? If not, could you please share which browser and OS are you using?

    Best regards,
    Yigit

    in reply to: Icon Font not loading with new domain name #898492

    Hi!


    @aliababwa
    No, this is not a bug. Since initially you installed the theme on another domain and then moved it, icon fonts are not using correct links. That is expected and you can read more about it here – https://en.wikipedia.org/wiki/Cross-origin_resource_sharing

    I am closing this thread for now. If you have any other questions or issues, please feel free to start a new thread under Enfold sub forum :)

    Cheers!
    Yigit

    in reply to: Enfold Showcase #898144

    Hi,


    @mandarijn
    I loved the colors! Great job!

    Best regards,
    Yigit

    in reply to: Custom Social Icon questions #898068

    Hi,

    Thanks! I changed your code to following one

    // Register new icon as a theme icon
    function avia_add_custom_icon($icons) {
    	$icons['yelp']	 = array( 'font' =>'zocial', 'icon' => 'ue800');
    	return $icons;
    }
    add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);
    
    // Add new icon as an option for social icons
    function avia_add_custom_social_icon($icons) {
    	$icons['Yelp'] = 'yelp';
    	return $icons;
    }
    add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);

    Please review your website :)

    Best regards,
    Yigit

    in reply to: Fatal Error from av-helper-masonry.php line 685 #897723

    Hi,

    We have fixed the issue on your installation and reported it to our devs.


    @reddishpinkmedia
    If you are having the same issue, please replace the content of enfold/config-templatebuilder/avia-shortcodes/av-helper-masonry.php file with this one – https://pastebin.com/Z2zs1aS8

    Best regards,
    Yigit

    in reply to: Enfold – Can not display comments #897713

    Hi,

    Please edit the page i linked in private content field and you will notice Comments element added to the bottom of your content. If you would like to display comment form on your blog posts that you have created using Advanced Layout Builder, you would simply need to add Comments element to the bottom of your posts :)

    Best regards,
    Yigit

    in reply to: Tabs in full-width layout #897658

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    @media only screen and (max-width: 767px) {
    .av-layout-tab .container {
        width: 100%!important;
        max-width: 100%!important;
    }}
    

    Best regards,
    Yigit

    in reply to: Mobile Sticky Header Hiding Content #897648

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    @media only screen and (max-width: 480px) {
    .html_header_top.html_header_topbar_active.html_header_sticky #top #main {
        padding-top: 109px!important;
    }}
    

    Best regards,
    Yigit

    in reply to: Problemas con visualización en el móvil #897646

    Hi,

    Sorry for the late reply!
    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    #after_section_1, #after_section_2, #after_section_3, #after_section_4, #after_section_5, #after_section_6 {
        border: none;
    }
    

    Best regards,
    Yigit

    in reply to: Site stopped working, cant edit pages #897641

    Hi,

    You are using a child theme therefore i am guessing if you made any changes on theme files (such as functions.php etc.), you made them on your child theme. If that is the case, you can go ahead and update the theme. Your content is saved on your database and is safe.

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    Best regards,
    Yigit

    in reply to: Enfold Theme #897639

    Hey Taylor,

    Thanks for contacting us!

    If your domain is on GoDaddy, you do not need to make any additional changes. You would simply need to install WordPress on your server and then install Enfold just like any other WordPress theme. If you decide to purchase Enfold, we can provide you instructions or install the theme for you. Also, Enfold uses Advanced Layout Builder, simply drag and drop layout builder with preview feature so you would not need to have any coding experience. You may need some simple code snippets for some adjustments and we can provide you those.

    I hope that helps! Let us know if you have any other questions :)

    Cheers!
    Yigit

    in reply to: Instagram images problem #897626

    Hi,

    Can you please firstly update Enfold to the latest version 4.2 – kriesi.at/documentation/enfold/updating-your-theme-files/?

    Regards,
    Yigit

    in reply to: Problem with Advanced Layout Builder #897625

    Hi,

    When using Advanced Layout Builder to create your blog posts, you would need to insert elements such as Social Sharing Buttons and Comments elements manually.

    Edit: I noticed i replied to your other thread on the same issue. If issue remains, please elaborate. We do not have any French speaking moderators on our team at the moment, therefore unfortunately we cannot provide support in French for the time being. Sorry about that!

    Best regards,
    Yigit

    in reply to: Mobile Menu #897622

    Hey John,

    You are using older version of the theme on both sites. Please update Enfold to the latest version 4.2 – kriesi.at/documentation/enfold/updating-your-theme-files/ and issue should be resolved :)

    Best regards,
    Yigit

    in reply to: Product in Topbar after adding to cart #897613

    Hi,

    No, it is not part of the theme, it is a customization made by the user. Please feel free to request – or vote if already requested – such feature on Enfold feature request form.

    Best regards,
    Yigit

    in reply to: Search icon at the end of the menu #897610

    Hi,

    Glad you figured it out!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Instagram Feed not loading images #897599

    Hi!


    @forzalazionumero1
    Please try de-activating all active plugins and check if that helps. If it does not, please start a new thread under Enfold sub forum and attach your login credentials there. If you post them here, they will be visible to creator of this thread as well.

    Cheers!
    Yigit

    in reply to: Make tagline appear under text title #897595

    Hi,

    You are welcome!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Landing Page with Enfold #897593

    Hi!

    Please find landing page shortcodes here – https://pastebin.com/77Encr6w

    Cheers!
    Yigit

    in reply to: Size Submenu and Bulletpoints #897564

    Hi,

    Sorry for the late reply!
    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    #top .av-main-nav ul a:before {
        content: '• ';
    }
    

    Best regards,
    Yigit

    in reply to: Page title and breadcrumbs font colour #897557

    Hi,

    Glad Jordan could help!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Enfold – Can not display comments #897555

    Hi,

    Comment form was missing in following post i attached in private content field. I added Comments element under Content Elements tab of ALB and it showed up fine.
    I tried checking your example post however it cannot be found. Comment form would only show up on posts that were created using ALB if you manually add it to your post. If it still does not show up, that would most probably because discussion settings.

    Best regards,
    Yigit

    in reply to: Problem support #897549

    Hey Philippe,

    Sorry about that!
    I am closing this thread for now and will reply to you in your existing thread soon.

    Cheers!
    Yigit

    in reply to: installation error #897548

    Hi!

    Can you please contact your service provider and ask them to upgrade PHP version to PHP7.1?

    Regards,
    Yigit

    in reply to: API key #897547

    Hey,

    No, updates are free. You can update the theme with a single click in WordPress dashboard if you insert ThemeForest username and API key in Enfold theme options :)

    Best regards,
    Yigit

    in reply to: API key #897537

    Hi!

    You are using a very old version of the theme. Updating it to the latest version 4.2 should solve the issue – https://kriesi.at/documentation/enfold/updating-your-theme-files/. As Victoria mentioned, you would need access to ThemeForest account that was used to purchase the theme to update the theme.

    I hope that helps! Let us know if you have any other questions or issues!

    Best regards,
    Yigit

Viewing 30 posts - 16,411 through 16,440 (of 82,585 total)