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  • January 19, 2018 at 5:34 pm in reply to: Can't activate theme #899782
    Yigit

    Hi!

    Could you please try replacing public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-parser.class.php file with this one – https://www.dropbox.com/s/ld5iiaivyaspw50/shortcode-parser.class.php?dl=0 via FTP and check if that helps?

    Regards,
    Yigit

    January 19, 2018 at 5:33 pm in reply to: Selam Yiğit ! hii #899781
    Yigit

    Merhabalar,

    Lutfen bu eklentiyi kullanarak transientleri temizleyin – https://wordpress.org/plugins/artiss-transient-cleaner/.

    Eger hala guncelleme bildirimi gelmezse, API anahtarinizin dogru oldugundan emin olun. Envato API kullanarak otomatik guncellemeler uygulaniyor ama sanirim bazi sunucularda sorunlu calisabiliyormus. Oyle bir durumda manuel guncelleme yapmaniz gerekicek – kriesi.at/documentation/enfold/updating-your-theme-files/ :)

    Best regards,
    Yigit

    January 19, 2018 at 5:30 pm in reply to: Issue with latest update #899780
    Yigit

    Hey elames,

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    Users who are using PHP versions older than 7.1 have issues however we already have a hotfix for it (you may need to replace one file via FTP) but we will release an update very soon as well.

    If you would not like to apply hotfix on each site, we would recommend you to wait for the upcoming version.

    Best regards,
    Yigit

    January 19, 2018 at 5:26 pm in reply to: Cannot upgrade Enfold theme with newer version from 4.2 #899773
    Yigit

    Hi,

    Thanks for contacting us and sorry that you had issues.

    Could you please try replacing public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-parser.class.php file with this one – https://www.dropbox.com/s/ld5iiaivyaspw50/shortcode-parser.class.php?dl=0 via FTP and check if that helps?

    Cheers!
    Yigit

    January 19, 2018 at 5:22 pm in reply to: Uploading to WordPress Error #899769
    Yigit

    Hey,

    Thanks for contacting us and sorry to hear that you had issues.

    If you do not mind, could you please post FTP and WP admin logins here privately so we can install the theme for you? :)

    Cheers!
    Yigit

    January 19, 2018 at 5:18 pm in reply to: Enfold 4.2.1 upgrade #899767
    Yigit

    Hi Manny,

    I applied a temporary fix on your installation. After fix is reviewed by our devs, we will include it in upcoming Enfold update. Please review your website.

    Best regards,
    Yigit

    January 19, 2018 at 4:52 pm in reply to: Newest version of Enfold Error /php/shortcode-parser.class.php file #899736
    Yigit

    Hey Nicole,

    Please contact your hosting provider and ask them to upgrade PHP version 7.1 and that should solve the issue you are having. If it does not, please post FTP and WP admin logins here privately so we can look into it :)

    Cheers!
    Yigit

    January 19, 2018 at 2:32 am in reply to: Search Icon hover is weird #899430
    Yigit

    Hey lmmoonlight,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    .html_bottom_nav_header #top #menu-item-search>a {
    padding-right: 13px;
}

    Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.

    Best regards,
    Yigit

    January 19, 2018 at 2:31 am in reply to: Sample Pages for Child Teme #899428
    Yigit

    Hey,

    Thanks for contacting us!

    Please go to Enfold theme options > Demo Import and import the demo you like with a single click within a few minutes. Also, please check out Enfold video tutorials here – https://kriesi.at/documentation/enfold/videos/ :)

    Let us know if you have any other questions or issues!

    Best regards,
    Yigit

    January 19, 2018 at 2:30 am in reply to: Remove overlay #899427
    Yigit

    Hey Antonio,

    I scrolled to the bottom of the page however could not see an overlay on any of your images. Have you figured it out already? If not, please elaborate on the changes you would like to make.

    If you would like to disable linked image overlays, please go to Enfold theme options > Advanced Styling and edit “Linked Image Overlay”.

    Best regards,
    Yigit

    January 19, 2018 at 2:26 am in reply to: No Portfolio Prev/Next button #899424
    Yigit

    Hey Manuel,

    Please add following code to Functions.php file in Appearance > Editor

    add_filter('avia_post_nav_settings','avia_remove_fullwidth_slider_check', 10, 1);
function avia_remove_fullwidth_slider_check($settings)
{
$settings['is_fullwidth'] = false;
return $settings;
}

    Post nav is disabled on portfolio items that has fullwidth elements by default.

    Regards,
    Yigit

    January 19, 2018 at 2:25 am in reply to: Site down since update #899423
    Yigit

    Hi,

    I tried downgrading PHP version to 5.6.28 on my local installation however i still cannot reproduce the issue. It would be great if you guys could start a new thread and shared FTP and WP admin logins in private content field so we can pinpoint the issue :)

    Regards,
    Yigit

    January 19, 2018 at 1:59 am in reply to: Enfold 4.2.1 upgrade #899418
    Yigit

    Hi,

    Which PHP version are you using?
    Also, could you please post FTP and WP admin logins here privately so we can look into the issue?

    Cheers!
    Yigit

    January 19, 2018 at 1:58 am in reply to: Tema Hk #899417
    Yigit

    Merhabalar Yusuf,

    Memnun oldum!

    Temalarimizi sadece ThemeForest uzerinden satiyoruz ve onlarla olan anlasmamiza gore temalari direk satmamiz yada dagitmamiz yasak. Su an ThemeForest bahsettiginiz turden bir developer lisansi malesef sunmuyor.

    Sizin vereceginiz turden hizmet veren diger sahislar ve ajanslar genelde her musterileri icin ayri bir regular lisans alip hizmet bedellerine ekliyorlar tema ucretini. Sonrasinda satin alma kodunu (purchase code) musterilerine veriyorlar bu sayede musterilerin temayla ilgi soru veya sorunu oldugu zaman forumumuza kayit olup direk bizimle iletisime geciyorlar. Ayrica ThemeForest kullanici adini ve API key’i Enfold tema ayarlari bolumunden ekleyerek musterilerinizin guncellemelere erisimini saglayabilirsiniz. Tek tikla temayi guncelleyebilirler.

    Bu yontemdeki sorun, musterilerle ileride ilisiginiz kesilirse, tema sizin hesabinizdan alindigi icin tema dosyalarina erisimleri olmayacak.

    Su an en esnek, en guclu ve en kullanici dostu olan temamiz Enfold. Surukle birak sayfa olusturucusuda su an icin sadece Enfold’da var. Youtube’da boyle bir egitim videosu var Enfold ile web sayfasi olusturulan – https://www.youtube.com/watch?v=NB2JKqRL_bY. Videoya goz atarak temanin ozelliklerini ve nasil calistigini gorebilirsiniz.

    Genel bir bilgilendirme yapmak istedim. Baska her hangi sorunuz olursa onlarida seve seve yanitlamaya calisirim :)

    Best regards,
    Yigit

    January 19, 2018 at 1:40 am in reply to: Home page changes arent saving #899415
    Yigit

    Hey!

    I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

    The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

    If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own.
    However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

    Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

    I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

    Sorry for that!

    Regards,
    Yigit

    January 19, 2018 at 1:37 am in reply to: Image mouseover problem #899411
    Yigit

    Hi,

    Glad you figured it out!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    January 19, 2018 at 1:37 am in reply to: Remove menu under header #899410
    Yigit

    Hi,

    In case title was displaying and to hide it, you can simply choose “hide both” in Victoria’s secreenshot. I edited your post and chose it. Please review your website.

    Best regards,
    Yigit

    January 19, 2018 at 1:35 am in reply to: Problemas con visualización en el móvil #899408
    Yigit

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Yigit

    January 18, 2018 at 9:32 pm in reply to: Selam Yiğit ! hii #899307
    Yigit

    Merhabalar,

    Dun yeni bir guncelleme yayinlandi – https://kriesi.at/documentation/enfold/enfold-changelog/ :)

    Best regards,
    Yigit

    January 18, 2018 at 6:07 pm in reply to: Pre-sale questions #899223
    Yigit

    Hi!

    You are welcome Peter! Let us know if you have any other questions :)

    Cheers!
    Yigit

    January 18, 2018 at 6:06 pm in reply to: multilanguage plugin #899222
    Yigit

    Hey Ozee!

    Thanks for contacting us!

    We recommend WPML which is fully compatible with Enfold. There are users who are using Polylang and qTranslate X as well however since they are not officially tested with our theme, we cannot promise if all features will work perfectly fine.

    Let us know if you have any other questions :)

    Best regards,
    Yigit

    January 18, 2018 at 12:33 pm in reply to: image in table #899102
    Yigit

    Hi!

    I edited Basilis’ reply above. Please see it again :)

    Best regards,
    Yigit

    January 18, 2018 at 1:39 am in reply to: Problem with latest version #898837
    Yigit

    Hi,

    To look into the issue, we need to FTP and WP admin logins, but please create new thread. If you post logins credentials here in private content field, they will be visible to creator of this thread as well.

    I cannot reproduce the issue on my local installation however i do too think issue is PHP version related. If your case is urgent, please try upgrading PHP version if it is older than 7.0.

    Best regards,
    Yigit

    January 18, 2018 at 1:24 am in reply to: Instagram Feed not loading images #898833
    Yigit

    Hi!

    For future readers: If you are having this issue, please update Enfold to the latest version 4.2.1 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

    January 18, 2018 at 1:18 am in reply to: Removing Categories #898830
    Yigit

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    .home .post_delimiter {
    display: none;
}

    Best regards,
    Yigit

    January 18, 2018 at 1:14 am in reply to: Need Enfold 4.2 #898828
    Yigit

    Hey!

    Glad @mensmaximus could help! :) Let us know if you have any other questions or issues.


    @mensmaximus     Thanks for your help :)

    Cheers!
    Yigit

    January 18, 2018 at 1:14 am in reply to: Remove menu under header #898827
    Yigit

    Hey,

    Please go to Enfold theme options > Header and choose “hide both” in “Header Title and Breadcrumbs”

    Best regards,
    Yigit

    January 17, 2018 at 11:36 pm in reply to: Enfold Instagram widget – pictures not showing #898766
    Yigit

    Hi!

    Please update Enfold to the latest version 4.2.1 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    January 17, 2018 at 11:35 pm in reply to: Is this the right theme? #898765
    Yigit

    Hi,

    I do not think they used any demo but since it is a minimal one, i think you could start with this one – https://kriesi.at/themes/enfold-minimal-portfolio/ :)

    Best regards,
    Yigit

    January 17, 2018 at 10:53 pm in reply to: Query about enfold-2017 template #898726
    Yigit

    Hi Pallab,

    Thanks for contacting us!

    We only create WordPress themes and do not sell HTML templates. Therefore, unfortunately we cannot recommend any.

    If you are interested in one of our premium WordPress themes, please let us know and we will be happy to share more information :)

    Cheers!
    Yigit

  • Author
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Viewing 30 posts - 16,381 through 16,410 (of 82,585 total)
1 2 3 … 546 547 548 … 2,751 2,752 2,753