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February 27, 2018 at 3:57 pm in reply to: Urgent Enquiry – enfold Responsive Multi Purpose Theme #918515
Hey Amien,
Thanks for contacting us!
Free updates and 6 month of support is included in the price. When your support expires, you can choose to extend it or not. Except for optional support, there are no other payments.
Let us know if you have any other questions!
Best regards,
YigitMerhabalar,
Rica ederim Ugur, her zaman :)
Biz tesekkur ederiz! 2017 biraz yavas oldu guncelleme konusunda fakat bu yil onu telafi ediyoruz :)Cheers!
YigitHi Debby,
I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.
The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.
If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.Last option would be to create a themeforest account of your own and use it to re-purchase the theme.
I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.
Sorry for that!
Regards,
YigitFebruary 27, 2018 at 3:00 pm in reply to: Adding custom javascrtip to Enfold's Theme header. #918484Hi!
You can alternatively try adding following code to bottom of Functions.php file in Appearance > Editor
function my_custom_code_head(){ ?> <script src="https://www.partnername.coml/ap/script.js"></script> <?php } add_action('wp_head', 'my_custom_code_head');Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
#top #header .av-main-nav > li > a { font-weight: bold; }Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.
Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
.main_color .pagination a, .main_color .pagination .current { background: #f1c017; border-color: #f1c017; }Best regards,
YigitHi,
I am getting following error “Acceso bloqueado por seguridad. Rogamos contacte con su proveedor de hosting // Access denied by security. Please contact your hosting provider”. Could you please temporarily disable IP restriction? :)
Best regards,
YigitHi,
Glad Victoria could help! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitFebruary 27, 2018 at 12:44 pm in reply to: Latest theme update – Color Section – background video fails #918403Hi,
You are welcome! Glad we could help :) Let us know if you have any other questions or issues!
@goldengate415 I could not reproduce the issue on my local installation so currently no CSS changes are made but we will keep an eye on the topic and test further :)Best regards,
YigitHi,
There were many CSS errors in your Quick CSS field. I corrected them and cleared cache. Please review your website :)
Regards,
YigitFebruary 27, 2018 at 12:33 am in reply to: Can no longer save changes to the theme – possibly corrupted #918110Hey!
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitFebruary 26, 2018 at 11:57 pm in reply to: Breadcrumbs are not displaying on all pages of website #918099Hi!
Glad Ismael could help! Let us know if you have any other questions or issues :)
Cheers!
YigitHi,
I edited your page and clicked “Screen options” on the top right corner and checked “Custom fields” and scrolled below ALB and set “header” to “Yes” – https://i.imgur.com/gn9CCfW.png. Please review your website :)
Best regards,
YigitHey,
Please do not forget to flush browser cache on your mobile devices. Code is working fine on my end :)
Regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitFebruary 26, 2018 at 11:37 pm in reply to: Error saving event – Events Calendar Pro + Event Tickets Pro #918086Hi,
@kmindi Thanks for sharing and yes, that line refers to fix of this issue as well.
@mensmaximus I believe our devs chose this description as the issue was affecting not only Events Calendar Pro but also other custom post types and we always appreciate your continuous contribution to our forum. You are usually the first one to come up with a solution when a sudden bug is introduced :) Would you like me to bring props matter to Kriesi’s attention?Cheers!
YigitHey,
Have you referred to this post – https://kriesi.at/documentation/enfold/add-onclick-event-to-the-contact-form-submit-button/?
Cheers!
YigitHi,
Sorry for the confusion.
You can choose to display a different logo on and main menu colors on transparent header in Enfold theme options > Header > Transparency Options :)Cheers!
YigitFebruary 26, 2018 at 8:02 pm in reply to: Latest theme update – Color Section – background video fails #917951Hi!
Please try adding following code to Enfold theme options > General Styling > Quick CSS
Edit 1:I added following code to bottom of Quick CSS field
#top .av-video-slide .mejs-container { max-height: 100%; }We will report the issue to our devs :)
Edit 2: Looking further into it, i could not reproduce the issue on my local host so i removed the code above, cleared cache and now i cannot reproduce the issue. Could you please check it as well?Cheers!
Yigit-
This reply was modified 7 years, 1 month ago by
Yigit.
Hi,
Glad victoria could help! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHey Verdaccio,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
.html_av-overlay-side-classic #top #wrap_all .av-burger-overlay #av-burger-menu-ul li a { border: none; } .html_av-overlay-side #top .av-burger-overlay li.av-menu-button > a { margin-bottom: 5px; }Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field :)
Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
#top .av-caption-style-overlay .av-masonry-entry .av-masonry-entry-title { color: white!important; }Best regards,
YigitHey!
Glad Mike could help :)
Let us know if you have any other questions or issues!Best regards,
YigitHi,
You are welcome Charlotte! Let us know if you have any other questions or issues :)
Best regards,
YigitHey Charlotte :)
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
.news-thumb { display: none; } #top .all_colors strong.news-headline { color: #236b8a; }Best regards,
YigitFebruary 26, 2018 at 2:42 pm in reply to: Can no longer save changes to the theme – possibly corrupted #917849Hi,
Thanks for the info!
I removed following line from .htaccess file, cleared cache on WP Rocket plugin and hard flush browser cache and now Enfold theme options shows up fine. If you are experiencing any other issues, please point them out as well.Best regards,
Yigit -
This reply was modified 7 years, 1 month ago by
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