Forum Replies Created
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March 8, 2018 at 12:22 am in reply to: Took latest update – now site has white screened. PLEASE HELP #923474
Hi,
@bluetype If you have replaced header.php file, you have applied permanent fix. Issue occurs on PHP versions older than 5.6. We have updated header.php file to make it backwards compatible with older versions however we still would recommend you to upgrade PHP version to 7.x. Here is a good read – https://kinsta.com/blog/php-7-hhvm-benchmarks/ :)Best regards,
YigitHey,
Could you please try updating the theme via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/?
Also, please make sure your PHP version is minimum 5.6Best regards,
YigitHi Khoa!
Sorry for the inconvenience. Please upgrade PHP version to minimum 5.6 or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0
Regards,
YigitMarch 8, 2018 at 12:16 am in reply to: HTTP Error 500 since wordpress updated to 4.9.4 and enfold updated 4.2.6 #923467Hey!
Sorry for the inconvenience. Please upgrade PHP version to minimum 5.6 or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0
Regards,
YigitHi Rob,
Sure! Could you please post WP admin logins and point out the page you are having the issue?
Best regards,
YigitHi,
Glad you figured it out and thanks for letting us know! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitMarch 7, 2018 at 11:40 pm in reply to: Took latest update – now site has white screened. PLEASE HELP #923453Hi,
Please add following code to Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
#advanced_menu_toggle, #advanced_menu_hide { display: none!important; }It seems like you have modified enfold/header.php or enfold/includes/helper-main-menu.php file on your child theme. Since these files were updated, you would need to copy fresh copies and apply the changes once again on your child theme. That would be proper solution. CSS code i provided above would hide old mobile menu.
Best regards,
YigitHi,
It was cache related. I removed cache files and that helped. Please hard refresh your page and review your website.
Best regards,
YigitHey,
I wanted to check your site but it does load fine on my end. Attached a screenshot in private content field.
Please flush browser cache and refresh your page a few timesRegards,
YigitMarch 7, 2018 at 10:49 pm in reply to: version 4.2.6 creating havoc again…different site, different type of havoc #923407Hey,
I updated the theme via FTP. Please let us know if you need further assistance :)
Cheers!
YigitHi!
Could you please post FTP logins here privately as well? Your video works fine on my local installation. Not sure what exactly is causing the issue yet.
Best regards,
YigitMarch 7, 2018 at 10:01 pm in reply to: Fatal error: Allowed memory size of 67108864 bytes exhausted #923367Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHey!
Could you please post FTP and WP admin logins here privately so we can look into it? :)
Regards,
YigitMarch 7, 2018 at 9:24 pm in reply to: Header shrinks and only shows up as slim line (not really sticky) #923337Hi Franziska,
You have an iframe at the top of your page. I attached a screenshot in private content field.
If you have not added it, please try de-activating all active plugins and check if that helps.Best regards,
YigitMarch 7, 2018 at 8:16 pm in reply to: version 4.2.6 creating havoc again…different site, different type of havoc #923275Hey JPGlobal,
FTP logins are not working for me. Could you please check them once again?
Best regards,
YigitMarch 7, 2018 at 8:11 pm in reply to: Child Theme on existing site – Transfer all style settings #923273Hey!
After activating Enfold child theme, i went to Enfold theme options > General Styling and added a space in Quick CSS field, just to make Save button clickable and then clicked Save button and that was it :)
Regards,
YigitHey,
Sorry for the inconvenience. Please upgrade PHP version to minimum 5.6 or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0
Regards,
YigitHey!
Login credentials did not work for me. Could you please check them once again?
Cheers!
YigitHi,
Could you please post FTP logins here privately as well, if you do not mind? :)
Best regards,
YigitMarch 7, 2018 at 7:47 pm in reply to: SEO, Google Page insights, blocking rendering ressources "above the fold" #923252March 7, 2018 at 7:39 pm in reply to: Child Theme on existing site – Transfer all style settings #923247Hi,
I activated child theme and then saved Enfold child theme options to flush dynamic cache and that helped. Please review your website :)
Cheers!
YigitHey,
Have you modified enfold/header.php file or enfold/includes/helper-main-menu.php file on your child theme?
If you have, please apply the same changes on latest version of the theme and move it to your child theme.If you have not, please try re-updating the theme via FTP and overwrite all files –
kriesi.at/documentation/enfold/updating-your-theme-files/If you still have issues, please post WP admin logins here privately.
Best regards,
YigitMarch 7, 2018 at 7:18 pm in reply to: need previous version – latest version broke my site and resulted in a 505 page #923238Hi!
Alternatively, you can replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 so it would bring backward compatibility with older PHP versions.
Best regards,
YigitHi, Merhaba, Ola, Hallo! :)
Please go to Settings > Permalinks to adjust it as needed.
Cheers!
YigitHey!
My bad, i forgot to add media queries. Please use the code as following
@media only screen and (max-width: 767px) { .av_header_transparency .phone-info a { color: #808080; }}Regards,
YigitHey Greazy,
If your other sites might be affected, please replace wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0. That would bring backwards compatibility and you would not need to upgrade PHP version. It is always better to use updated versions and here is a good read with comparison – https://kinsta.com/blog/php-7-hhvm-benchmarks/.
Let us know how it goes! :)
Best regards,
YigitMarch 7, 2018 at 6:47 pm in reply to: Contact Form Change font color and add padding to the right #923197Hi,
I edited your page and then edited your column element on the left and chose to display equal height. Please review your website :)
Best regards,
Yigit -
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