Forum Replies Created
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AuthorPosts
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Hey Lars,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
.avia-shadow { box-shadow: none; }Best regards,
YigitHey,
It seems like you are using minification on JS and CSS files. Could you please go to your plugins settings and disable minification, flush cache and then enable minification once again and check once again?
Cheers!
YigitMarch 13, 2018 at 4:49 pm in reply to: (German) DSGVO – Deutschland, Datenschutz, Google Fonts, Google Maps, YouTube #926142Hi,
Please see – https://kriesi.at/support/topic/dvsgo-eu-law-general-data-protection-regulation-gdpr/#post-917781 :)
Regards,
YigitHi Adrien,
Please refer to this post – https://kriesi.at/documentation/enfold/portfolio-item/install-enfold-theme-with-ftp/ and install the theme manually via FTP and overwrite all files. Then you can go to Enfold theme options > Demo Import to import any demo you like with a single click within a few minutes :)
Best regards,
YigitHi!
Thanks for that Günter! I will add it to GitHub library as courtesy of yours :)
Best regards,
YigitHi Guenni007,
Thanks for sharing! Would you consider adding to https://github.com/KriesiMedia/enfold-library as well? :)
Regards,
YigitHey!
You can start new threads under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post :)
Cheers!
YigitMarch 13, 2018 at 2:41 pm in reply to: For how long time in the future do we receive updates #926095Hi Espen,
Thanks for contacting us!
Updates are unlimited. You can simply insert your ThemeForest username and API key in Enfold theme options to receive auto updates and update the theme from WordPress dashboard.
Let us know if you have any other questions :)
Cheers!
YigitHi,
Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Body font is 13px and H2 is 28px by default. You can change body font size in Enfold theme options > General Styling > Body and H2 in Enfold theme options > Advanced Styling :)
Best regards,
YigitHi!
I replaced enfold/header.php file on this installation as well and that helped. Please review your website :)
Regards,
YigitHey Manuel,
I am getting the error i attached in private content field. Issue seems to be permission related. Once your site is publicly accessible, you should not have such issue.
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitP.S.: Anyone else other than @iainpdavies, if you still have issues after applying suggestions in my previous post, please start a new thread and attach FTP and WP admin logins in private content field and we will look into it.
Hey,
I checked your website and your one page layout works fine on my end. Which browser and OS are you using?
Best regards,
YigitHey,
We will look into it soon.
Shall we close this thread? :)Edit: It might be better to stick to this thread. Could you please post FTP logins here privately so we can look into it?
Best regards,
Yigit-
This reply was modified 7 years, 1 month ago by
Yigit.
Hi Steko,
1- Please refer to this post – https://kriesi.at/documentation/enfold/change-icon-used-for-standard-theme-elements/
2- Please refer to this post – https://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/If you need assistance, please let us know :)
Regards,
YigitHi,
We will keep this thread open and also wait for your other thread :)
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Please refer to this post – https://kriesi.at/documentation/enfold/portfolio-item/install-enfold-theme-with-ftp/ and try installing the theme via FTP. Please also make sure you are using PHP version newer than 5.6 :)
Regards,
YigitHi!
Sorry for the inconvenience. Please upgrade PHP version to minimum 5.6 or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions. Please also see – https://kinsta.com/blog/php-7-hhvm-benchmarks/
If that still does not work, please remove enfold parent theme via FTP and then re-install to make sure all files are updated.
Cheers!
YigitHi Martin,
If you would like to bring backwards compatibility, please replace wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0. However it is recommended to upgrade PHP to 7.x
Cheers!
YigitHi!
@hitec4ever If you have the same exact issue, it should have. If you were using a cache plugin, please go to wp-content folder via FTP and remove those cache files. If that does not help, please start a new thread and attach FTP and WP admin logins in private content field.Regards,
YigitHey,
Please go to wp-content/themes/enfold/config-templatebuilder/avia-shortcodes folder via FTP and delete events_countdown.php file. It should be only inside wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/ folder.
If you do not mind, you can post FTP logins here privately and we can delete old file for you :)
Regards,
YigitMarch 12, 2018 at 1:46 pm in reply to: Can't log in to support forum even with correct details? #925498Hi Melissa,
It seems like you were not registered on our support forum. I registered you manually using email you used on this thread (attached a screenshot in private content field). Please check your email and let us know if you do not receive your password.
Update notifications are sent through Envato’s API and since we are separate companies, Envato logins do not work on our forum :)
Let us know if you have any other questions!
Best regards,
YigitMarch 12, 2018 at 10:59 am in reply to: Can't log in to support forum even with correct details? #925430Hey Melissa,
Thanks for contacting us!
I searched our database for your username and email however it cannot be found. Could you please post your purchase code in private content field as well so we can reset your forum account?
Cheers!
YigitHi Iska,
Thanks for contacting us!
Please see private content field for more info.
Best regards,
YigitHi!
Issue occurs on PHP versions older than 5.6, which is minimum version recommended for WordPress. However our devs edited header.php file (the one Basilis shared) and made it backwards compatible. We still recommend upgrading to PHP 7.x. Here is a good article – https://kinsta.com/blog/php-7-hhvm-benchmarks/
Regards,
YigitHi,
Great! Glad it is working fine on the new site.
If you have any questions or issues, please let us know :)Best regards,
YigitHi,
We are very sorry for the late reply.
We have been working on updates which could fix the issue you are having – https://kriesi.at/documentation/enfold/enfold-changelog/
I wanted to check again however FTP logins are not working for me and your site cannot be found. If you are still having the issue, could you please provide them once again?Best regards,
Yigit -
This reply was modified 7 years, 1 month ago by
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