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Hi,
Glad it worked for you! :)
We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread under Enfold sub forum.
Best regards,
YigitHey Lindsay,
Please refer to this post – https://kriesi.at/support/topic/enfold-instagram-widget-not-working-enfold-4-2-6-php-7-2/#post-926751
Cheers!
YigitHi RRJ,
It does not seem like it is CSS related. I attached a screenshot in private content field.
Could you please create temporary admin logins and post them here privately so we can look into it?Regards,
YigitHi,
I replaced enfold/framework/php/class-framework-widgets.php file.
You can find more info here – https://kriesi.at/support/topic/enfold-instagram-widget-not-working-enfold-4-2-6-php-7-2/#post-926751
Please review your websiteBest regards,
YigitHi!
You can contact your hosting provider and they can upgrade your PHP version for you.
Cheers!
YigitMarch 15, 2018 at 9:31 am in reply to: Enfold Instagram Widget not Working (Enfold 4.2.6, PHP 7.2) #927148Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi xandria!
Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.
Best regards,
YigitHi!
Please refer to this post – https://kriesi.at/support/topic/enfold-instagram-widget-not-working-enfold-4-2-6-php-7-2/#post-926751
Cheers!
YigitMarch 15, 2018 at 12:18 am in reply to: Forumseintrag löschen – da ausgehende Links ungültig #926946Hi,
Thread is removed :)
Let us know if you have any other questions or issuesBest regards,
YigitHi margiela!
Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.
Best regards,
YigitHi,
I can reproduce the issue. Could you please try de-activating all active plugins and check if that helps?
Best regards,
YigitHi,
Shortcodes are hidden on default editor and they only show up when debugging mode is enabled. Those are shortcodes of your Advanced Layout Builder elements you are using on your page/post :)
Regards,
YigitHi!
@1000zen Great! :)
@fottaviano89 If you have cPanel access, you can replace header.php file in file manager. If you would like us to look into it, please start a new thread under Enfold sub forum and post cPanel and WP admin logins in private content field.
@ezwebdesign Thanks for your help :)Regards,
YigitHi!
You had an closing curly bracket in style.css file. I removed it and now custom CSS is working.
Please also do not forget to purge cache in both of your cache plugins after making changes on your site.Cheers!
YigitHi,
I enabled debugging mode – https://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/. Please review your website :)
Regards,
YigitHey rvga,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitMarch 14, 2018 at 11:13 pm in reply to: FATAL ERROR – Errors Updating Enfold Theme to Latest Version – 2 Sites so far #926906Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Please refer to this post – https://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/ and if that does not help, please post FTP and WP admin logins in private content field so we can look into it :)
Cheers!
YigitMarch 14, 2018 at 10:55 pm in reply to: FATAL ERROR – Errors Updating Enfold Theme to Latest Version – 2 Sites so far #926893Hi,
Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.
Best regards,
YigitMarch 14, 2018 at 10:11 pm in reply to: (German) DSGVO – Deutschland, Datenschutz, Google Fonts, Google Maps, YouTube #926872Hi,
Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.
Best regards,
YigitMarch 14, 2018 at 9:50 pm in reply to: Getting message: Instagram has returned invalid data in the instagram widget #926863Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitMarch 14, 2018 at 9:31 pm in reply to: Getting message: Instagram has returned invalid data in the instagram widget #926848Hi,
Please refer to this post – https://kriesi.at/support/topic/enfold-instagram-widget-not-working-enfold-4-2-6-php-7-2/#post-926751
Cheers!
YigitMarch 14, 2018 at 9:15 pm in reply to: Cannot edit text in advanced layout editor in some locations #926845Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHey,
Thanks for contacting us!
We sell premium WordPress themes and provide support for our themes and do not provide services such as creating custom themes or modifying them.
Currently Enfold theme is the most popular, powerful, flexible and user friendly theme we have ever created therefore we would recommend you that one. Which is also the same theme your example site is using.
Enfold is fully compatible with WPML. You can easily turn site into a multilingual one.Enfold is also fully compatible with WooCommerce, the most popular e-commerce plugin for WordPress.
You can import one of Enfold demos with a single click in Enfold theme options > Demo Import within a few minutes and start working on your website right away.
Enfold uses Advanced Layout Builder ( please go to – http://kriesi.at/documentation/enfold/videos/ and check out “Intro to the Advanced Layout Editor” video to see how it works. Currently there are many more elements and new features on ALB and we are adding new ones with major updates).
Enfold is $59 on ThemeForest and comes with a 6 month support, you can extend it to a year. After purchasing Enfold, you can register to our support forum – https://kriesi.at/support/register/ and start a new thread whenever you have a question or an issue and we will gladly try to help you.
Let us know if you have any other questions! :)
Best regards,
YigitHi Elizabeth,
Thanks for contacting us!
Since you are using a very old version of the theme, you may need to re-configure some options/elements such as header, widgets etc.
You can create a testing environment and update the theme there firstly to be on the safe side.
I noticed you have custom CSS code at the bottom of Style.css file. They will be overwritten when you update the theme so please have a copy of your custom CSS code. Did you make any other changes on theme files? If you have, they will be overwritten as well but your content is saved on your database.
Yes, it will recognize the update.I hope that helps! Let us know if you have any other questions :)
Cheers!
YigitMarch 14, 2018 at 8:33 pm in reply to: Cannot edit text in advanced layout editor in some locations #926820Hi,
It was related to WordFence options. I went to WordFence > Firewall > All Firewall Options and enabled “Web Application Firewall Status”. Please flush browser cache and review your website.
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
Yigit -
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