Hi,

Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest.

Best regards,
Yigit

Hey Carmen,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

@media only screen and (max-width: 480px) {
.responsive #top #main {
    padding-top: 112px!important;
}}

Best regards,
Yigit

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

.container_wrap {
    border: none;
}

Best regards,
Yigit

Hey!

Can you please post a link to your website as well? :)

Regards,
Yigit

Hi,

You are welcome Alex! :)

We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread under Enfold sub forum.

Best regards,
Yigit

Hi!

@pinguinbird It would be the best if you contacted your hosting provider and get the confirmation from them :)

Regards,
Yigit

Hi!

Every thread on our forum receives a reply. It seems like including this one, you started 4 threads in total and we replied to all of them.
1- https://kriesi.at/support/topic/grey-line-under-header-and-layer-sliders/
2- https://kriesi.at/support/topic/thin-grey-line-under-slider-and-header/
3- https://kriesi.at/support/topic/how-to-install-a-font/

Please use the code i provided in #1 and if that does not help, post a link to your page so we can look into it :)

Best regards,
Yigit

Hey!

I removed “header-4-2-6-error.php” file and flushed browser cache and now it loads fine on my end. Attached a screenshot in private content field.
Please review your website :)

Cheers!
Yigit

Hi Theresia,

Thanks for contacting us!

We have not tested Enfold with such plugins/scripts however i believe they would work fine. If you are using a plugin or custom code, you can insert it in Code Block element and that should do the job :)

Let us know if you have any other questions!

Best regards,
Yigit

P.S.: If you would like to receive replies in German, please let us know so our German speaking moderators can help :)

• This reply was modified 7 years, 1 month ago by Yigit.

Hey!

@raphaelperis Please start a new thread and attach FTP and WP admin logins in private content field.

@advantage09 Which version of Enfold are you using? Only section i edited in the file was regarding Instagram widget. To make sure i compared files as well and can confirm Google maps code was not touched.

Best regards,
Yigit

Hi,

Not at all! :)
Let us know if you have any other questions or issues!

Cheers!
Yigit

Hey,

Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.

Best regards,
Yigit

Hi,

As i said before, we will make sure that Enfold meets all GDPR requirements before deadline. Google is also working on it. They will probably make necessary changes before deadline, if they do not cover every aspect, we will.

Cheers!
Yigit

Hey,

Thanks for choosing Enfold :)

You can register to our support forum here – https://kriesi.at/support/register/ and then start new threads under Enfold sub forum.

1- You can go to Enfold theme options > Social Profiles and change the links as needed.
2- Can you please start a new thread and point out the banner so we can give you a more accurate answer? :)

Regards,
Yigit

Hi Jaclyn,

Thanks for contacting us!

Please see private content field below.

Cheers!
Yigit