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Hi,
Please go to wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/ folder via FTP and remove events_countdown.php file.
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitMarch 20, 2018 at 3:01 pm in reply to: MultilingualPress & ENFOLD – compatible? Experiences? #929868Hey,
I made a quick search on our forum but it seems like MultilingualPress might not be compatible with Enfold. I hope there are some Enfold users who can comment with more useful information :)
Cheers!
YigitMarch 20, 2018 at 2:46 pm in reply to: Fehler nach Update auf 4.2.2 AviaBuilder::get_alb_builder_status() #929863Hey Digilocker!
Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.
Regards,
YigitHey,
I tried refreshing page a few times however i could not reproduce the issue on my end. Probably a temporary hiccup on Instagram’s API just as you mentioned. Could you please monitor for a while? Nice photos by the way! :)
Best regards,
YigitHey!
@syltzuhause Please start a new thread under Enfold sub forum and attach FTP and WP admin logins so we can look into it :)Best regards,
YigitHi,
Glad it worked for you! :)
We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread.
Best regards,
YigitHi Sandra,
Thanks for contacting us!
I have checked your email however it is not registered in our database.
We only provide support for our themes. You can login on ThemeForest with the account you have purchased Enfold and go to Downloads page to download the latest version.
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start a new thread under Enfold sub forum :)
Regards,
YigitHi!
Please flush browser cache and refresh your page a few times. Post dates do not show up on my end. Attached a screenshot in private content field below :)Edit: Please add following code to Quick CSS
.html_modern-blog #top .post-entry .blog-categories { display: none !important; }Cheers!
Yigit-
This reply was modified 7 years, 1 month ago by
Yigit.
Hi,
Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.
If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/
Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest.
Best regards,
YigitHey!
@sophung you should go to wp-content/themes/enfold/framework/php/ folder via FPT and replace class-framework-widgets.php file. If you would like us to do it for you, please start a new thread under Enfold sub forum and attach FTP and WP admin logins in private content field. If you post them here, they will be visible to creator of this thread as well.Best regards,
YigitHi,
When i try to load your page i get “Forbidden. You don’t have permission to access / on this server.”.
I removed cache and it should be working fine now. Could you please check again and let us know?Best regards,
YigitMarch 20, 2018 at 12:12 pm in reply to: Not able to update to latest version – 500 error // 2 #929769Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Glad Ismael could help! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Replied to your thread – https://kriesi.at/support/topic/not-able-to-update-to-latest-version-500-error-2/
Best regards,
YigitMarch 20, 2018 at 11:52 am in reply to: Not able to update to latest version – 500 error // 2 #929754Hey,
I overwrote header.php file and flushed cache. Please review your website :)
Cheers!
YigitHi Marggy,
Thanks for contacting us!
I will try to answer your questions :)
1- We are aware of the new rules and we will make sure Enfold meets GDPR requirements before deadline. Google, WordPress and plugin authors are also working on it.
2- As i mentioned above, Google is also working on GDPR compliance. Even if they do not make any changes on Google fonts, we will find a way for our users to host Google fonts from their servers. A fellow Enfold user @guenni007 posted a workaround that can be found here – https://github.com/KriesiMedia/enfold-library/tree/master/miscellaneous/local-google-fonts
3- Yes, you can use custom fonts using @font-face as well.
4- Yes, that is possible. You can see an example here – https://kriesi.at/themes/enfold-one-page-portfolio/
5- Enfold has an Instagram widget that you can use to display your Instagram feed. I attached an example site in private content field.
6- Yes, that would be possible. If you would need more advanced contact forms, you can also use Contact Form 7, Gravity Forms or Ninja Forms.
7- Enfold has Advanced Layout Builder. You can check out how it works here – https://www.youtube.com/watch?v=NB2JKqRL_bY. Also here is a recent review we have received about Enfold’s Advanced Layout BuilderVery fast theme and builder for page is better than visual composer.
8- Due to our agreement with Envato/ThemeForest, we are not allowed to sell/distribute themes directly however if you check out Youtube video i posted above, you can see how theme works.
I hope that helps! Let us know if you have any other questions :)
Best regards,
YigitHi,
We can look into the issue if you do not mind providing FTP and WP logins. It is always recommended to use the latest version of the theme :)
Regards,
YigitHey @cdepa,
Please refer to this post – https://kriesi.at/support/topic/enfold-instagram-widget-not-working-enfold-4-2-6-php-7-2/#post-926751
Also, please make sure you using the latest version of Enfold 4.2.6 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and that your PHP version is minimum 5.6.
Cheers!
YigitHey!
@dalboslampen could you please post FTP and WP admin logins here privately so we can look into it?
@paddlesurfes Please upgrade your PHP version to minimum 5.6. We would recommend PHP 7.x. If that does not help, please start a new thread under Enfold sub forum and attach FTP and WP admin logins in private content field. If you post them here, they will be visible to creator of this thread as well.Cheers!
YigitHi,
Normally we reply to each thread within 24 hours however depending on how busy the forums are, that may change and unfortunately forums are quite busy at the moment.
I just replied to your thread. Let us continue there :)
Regards,
YigitHi,
Please edit your Masonry element and choose “Perfect Manual Masonry” in Size setting. You can add “portrait” tag to your post on your left and “landscape” to the ones on the right.
If you would like us to look into it for you, please create a temporary admin login and post it here privately.Best regards,
YigitMarch 20, 2018 at 10:29 am in reply to: neue Version Enfold Theme zum Testen des 404page Plugins #929669March 20, 2018 at 12:21 am in reply to: Enfold Instagram Widget not Working (Enfold 4.2.6, PHP 7.2) #929437Hi,
@cfcre Thanks for contacting us! It seems like you forgot to share a link of your website.
Could you please start a new thread under Enfold sub forum so we can look into it?Best regards,
YigitHi,
I added custom CSS code to Style.css file of your child theme in Appearance > Editor. Could you please check your form once again? :)
Best regards,
YigitHi Vito,
Glad it is working fine!
Yes, you can update it as well. Please make sure you are using PHP 7.x on it as well. To be on the safe side, you can create a testing environment – https://kriesi.at/documentation/enfold/move-from-a-local-installation-to-a-live-server/ and update the theme there firstly.If you run into any issues, please share FTP and WP admin logins for your second website and we will gladly look into it :)
Best regards,
YigitHey,
Please go to wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/ folder via FTP and remove events_countdown.php file. It is now inside wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/ folder.
If you would like us to look into it, please post FTP logins here privately :)Regards,
YigitHi!
Are you adding your element under Plugin Additions tab of Advanced Layout Builder? If so, could you please try updating Enfold to the latest version 4.2.6 – kriesi.at/documentation/enfold/updating-your-theme-files/ (please also make sure that you are using PHP version 5.6 or higher)
Regards,
YigitMarch 19, 2018 at 10:23 pm in reply to: neue Version Enfold Theme zum Testen des 404page Plugins #929378 -
This reply was modified 7 years, 1 month ago by
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