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Hey,
Instagram made some changes so we needed to update our code. I have replaced enfold/framework/php/class-framework-widgets.php file with updated one on your installation. Please review your website :)
Cheers!
YigitMarch 22, 2018 at 1:20 pm in reply to: Enfold Instagram Widget not Working (Enfold 4.2.6, PHP 7.2) #931251Hey Finny,
Thanks for contacting us!
Since purchase and download processes are managed by Envato, you would need to request refund from them and then they will forward your request to us.
Have you checked our Enfold theme? Since it is the most powerful, flexible and user friendly theme we have ever created, both advanced and novice users easily manage their websites. You can check out included Enfold demos here.
Here is a tutorial video one of our users created – https://www.youtube.com/watch?v=NB2JKqRL_bY. You can check it out and see how simple it is to create websites with Enfold :)
If you too think Enfold would be a better fit for your friend, maybe you can ask Envato support to replace licenses? :)
I hope that helps! Let us know if you have any other questions!
Cheers!
YigitMarch 22, 2018 at 12:50 am in reply to: Enfold Instagram Widget not Working (Enfold 4.2.6, PHP 7.2) #930974Hey Rob,
I edited your column element and gave it custom CSS class “alb-sidebar” and then added following code to bottom Style.css of your child theme
.alb-sidebar .widgettitle, .alb-sidebar .widget_media_image a { text-align: center; display: block; }Please review your website :)
Regards,
YigitHi Karen,
Thanks for contacting us!
Please see private content field below :)
Cheers!
YigitHey Lee,
Thanks for contacting us!
Did theme not work or did it not fit your needs? In case it did not work, we can look into it and fix if there are any issues :)
Regards,
YigitMarch 21, 2018 at 11:46 pm in reply to: Embed 360 degree image in fullscreensection via iframe code #930952Hey,
Please add Color Section element to your page, set it’s height to 100% and then refer to this post – https://kriesi.at/documentation/enfold/color-section-with-100-container/ and make its container 100% as well and insert your iframe inside that Color Section element. If that does not help, please post WP admin logins here privately so we can look into it :)
Regards,
YigitHi,
I added additional CSS code to bottom of Style.css file that should fix date picker. Please hard refresh your browser and check once again :)
Best regards,
YigitHi,
Glad it worked for you! :)
We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread.
Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
#text-2 .textwidget img { padding: 0; }and then remove BR tags between your image
Best regards,
YigitHi,
Please go to wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/ via FTP and delete events_countdown.php file and that should fix the issue :)
Best regards,
YigitMarch 21, 2018 at 8:07 pm in reply to: Theme Update and WordPress Update has crashed the theme #930818Hi,
Yes, i updated the theme firstly and then replaced the file to fix the issue :)
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitMarch 21, 2018 at 8:06 pm in reply to: Changed Theme to ENFOLD, now there's nothing showing up anymore #930816Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitMarch 21, 2018 at 7:23 pm in reply to: Theme Update and WordPress Update has crashed the theme #930785Hey,
I replaced header.php file via FTP and it worked. You can check out this post for more information – https://kriesi.at/support/topic/fatal-error-after-update-4/#post-929883 :)
Best regards,
YigitHey,
I am afraid so. File should have not been there after the update but should have been inside /events_countdown/ folder only.
Best regards,
YigitHi,
If you have a cache plugin, please make sure to flush cache after making changes on your website.
If that does not help, please create temporary admin logins and post them here privately so we can look into it.Best regards,
YigitMarch 21, 2018 at 7:11 pm in reply to: Theme Update and WordPress Update has crashed the theme #930774Hi,
Could you please post WP admin logins here privately as well so we can look into it?
Best regards,
YigitHi,
Sorry, i was too focused on FTP, must have overlooked.
Another possible issue could be “events_countdown.php” file. Please go to wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/ folder via FTP and delete events_countdown.php file if it exists.
As i mentioned i could not find the correct installation, if you could please point it out, we can solve it for you.
Cheers!
YigitHey jordannick,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
YigitMarch 21, 2018 at 6:54 pm in reply to: Changed Theme to ENFOLD, now there's nothing showing up anymore #930763Hi Roysenberg,
Thanks for contacting us!
Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. I replaced header.php file on your installation to bring up backwards compatibility with older PHP versions.
Please review your website :)
Regards,
YigitHi!
Issue you reported here is related to header.php file. You can alternatively contact your hosting provider and ask them to upgrade PHP version, preferably to 7.x.
You should not have any issues with Enfold. Can we activate Enfold and check the errors on your site and fix them?
Regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi!
Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 via FTP to bring up backwards compatibility with older PHP versions.
There are 51 installations in total however i could not find these two sites. If you could point them out, we can replace the file for you as well.
Regards,
YigitHi,
I am getting following error when i try to load your page. Could you please check it once again?
Best regards,
Yigit -
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