Hi Lilo,

It works fine on my end!
Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh :)

Regards,
Yigit

Hi AOK,

Thanks for contacting us!

Best regards,
Yigit

Hi,

I installed Enfold with child theme via FTP and activated it. Please review your website. We will report the issue to our devs :)

Best regards,
Yigit

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

Hey,

Please post FTP and WP admin logins here privately so we can install and look into it for you.

Best regards,
Yigit

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

Hi,

I installed Enfold with child theme and activate it. Please review your website :)

Best regards,
Yigit

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Yigit

Hi Ed,

Thanks for contacting us!

Please see private content field below :)

Regards!
Yigit

Hey Nick,

Please find following code

#top.woocommerce-cart .entry-content .woocommerce .cart-collaterals {
    position: absolute;
    right: 0;
    bottom: 107px;
}

and change it to following

#top.woocommerce-cart .entry-content .woocommerce .cart-collaterals {
    position: absolute;
    right: 0;
}

and check if that helps. If it does not, please create a temporary admin login for us, add example products to cart and post logins here privately.

Best regards,
Yigit

Hi,

We will keep the thread open and wait to hear from you

Best regards,
Yigit

Hi,

Due to our agreement with Envato/ThemeForest, we are not allowed to sell themes directly. Enfold is exclusively sold on https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990?ref=Kriesi

Could you please post a screenshot of the error so we can try to figure it out the reason? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.

We are going to need FTP and WP admin logins :)

Best regards,
Yigit

Hi,

Please go to Enfold theme options > Layout Builder and check “Show element options for developers” and then edit your element and give it a custom CSS class (“my-custom-class” in example below) and then add following code to Quick CSS field in Enfold theme options > General Styling tab

.av-partner-fake-img {
    background-size: contain;
    background-position: 50% 50%;
}
.your-custom-class .av-partner-fake-img {
    padding-bottom: 50%!important;
}

and adjust “padding-bottom” value for each element separately.
We will add an option to display the element like it was in previous versions in near future :)

Best regards,
Yigit

Hi Sascha,

I am afraid no. Let us know if you have any other questions!

Regards,
Yigit

Hi Katie,

I am not really sure why you are experience such issue but really sorry about that. Have you informed ThemeForest/Envato team about the issue?

Since this is time sensitive, if you decide not to get a refund for the license, we can install the theme for you :)

Please do inform ThemeForest/Envato team about the issue.

Cheers!
Yigit