Hi,

Sorry for the late reply!

You are currently using an older version of the theme. Please update Enfold to the latest version 4.3.1 – https://kriesi.at/documentation/enfold/updating-your-theme-files/. If that does not help, please let us know.

You can check out highlighted features of Enfold 4.3 here – https://kriesi.at/archives/enfold-4-3-performance-update and might find this post useful – https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow :)

Best regards,
Yigit

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

Hi,

I logged in and tested read more buttons but they opened in new window on my end. Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh. If that does not help, please try disabling browser add-ons if you are using any.

Best regards,
Yigit

Hey,

I updated enfold/config-templatebuilder/avia-shortcodes folder via FTP on both site and that helped.
Folders should have been replaced but instead they were merged. Since we recently made major changes on the theme structure (you can read more here – https://kriesi.at/archives/enfold-4-3-performance-update and check out – https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow ), that created duplicated functions.
If you have more Enfold site you would like to update, you can delete /wp-content/themes/enfold folder and upload Enfold 4.3.1 manually via FTP – https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

Please review your websites :)

Regards,
Yigit

Hey,

Please refer to this post – https://en.support.wordpress.com/soundcloud-audio-player/

Best regards,
Yigit

Hi,

@Yannick77 Well done! :)

Best regards,
Yigit

Hi,

Please try de-activating all active plugins and try once again and check if that helps.

Best regards,
Yigit

Hi,

Please post FTP and WP admin logins here privately so we can look into it.

Best regards,
Yigit

Hey Gitte,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Yigit

Hey Takara,

Thanks for your kind words! We are happy you like the recent performance update :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

Hi,

@orianos Glad it worked for you! :)

We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread.

Best regards,
Yigit

Hey Harald,

Thanks for contacting us!

Yes, you would need to purchase another license as each domain requires a new license. You can simply go to – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990?ref=Kriesi and purchase Enfold once again.

If you have any questions or issues with the theme, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum so we can try to help :)

Best regards,
Yigit

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

@media only screen and (max-width: 767px) {
.responsive #top .av_header_transparency.av_alternate_logo_active .logo a > img {
    opacity: 0;
}
.responsive #top .av_header_transparency .logo img.alternate {
    display: block;
}}

Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.

Best regards,
Yigit

Hi,

Could you please post a link to your page? CSS adjustments might be necessary :)

Cheers!
Yigit

Hallo Aki,

Danke, dass Du uns kontaktierst.

Jede Domain erfordert eine eigene Lizenz, d.h. wenn Du planst das Theme auf mehr als einer Domain zu installieren, erfordert dies den Kauf einer Lizenz für jede Domain.

Die meisten Agenturen kaufen eine reguläre Lizenz für Ihren Kunden und geben Ihnen den “Purchase Code”, so dass Sie sich in unserem Support Forum registrieren können – https://kriesi.at/support/register/. Dann können Sie bei Fragen oder Problemen direkt einen Thread eröffnen.

Du kannst Ihnen dann auch den ThemeForest username and API key geben, um automatische Updates für das Theme über das WordPress Dashboard zu erhalten (http://kriesi.at/documentation/enfold/updating-your-theme-files/).

Ich hoffe, diese Info hilft Dir weiter. Gerne stehen wir für weitere Fragen zur Verfügung.

Best regards,
Yigit