Hi,

Please go to /wp-content/themes/ and delete “enfold” folder via FTP and re-upload it – https://kriesi.at/documentation/enfold/portfolio-item/install-enfold-theme-with-ftp/
If that does not help, please post FTP and WP admin logins here privately so we can look into it.

Cheers!
Yigit

Hey Fiona,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

@media only screen and (max-width: 480px) {
#header .widget {
    position: inherit;
    left: 20%;
}}

Best regards,
Yigit

Hi,

Our devs just shared a solution. Please refer to this post – https://kriesi.at/support/topic/resizing-problems-with-tab-section/#post-954504

Cheers!
Yigit

Hi!

@phillipsmind Our devs just shared a solution. Please refer to this post – https://kriesi.at/support/topic/resizing-problems-with-tab-section/#post-954504

Regards,
Yigit

Hi,

It seems like you have added your anchor points as following

<a name="A"></a>

Please change then to following

<div id="A" class="anchor-clear"></div>

Then add following code to Quick CSS in Enfold theme options > General Styling

.anchor-clear { 
clear: both; 
}

Best regards,
Yigit

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

div .slideshow_caption h2 {
    text-shadow: 1px 1px #000000;
}

Best regards,
Yigit

Hi,

I checked couple of your pages but i could not see it anywhere else.
Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

If that does not help, please post a screenshot showing the issue (you can upload your screenshots on imgur.com or Dropbox public folder and post the links here) and a link to your page.

Best regards,
Yigit

Hey Amanda,

I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

Sorry for that!

Regards,
Yigit

Hi,

Code is currently not being applied. If you are using a cache plugin, please make sure to flush cache. If that does not help, please post WP admin logins here privately so we can look into it.

Best regards,
Yigit

Hey,

Please edit color section i linked in private content field and delete background image.
You may find this links useful – https://kriesi.at/documentation/enfold/portfolio-item/color-section-tutorial/

Cheers!
Yigit

Hey Picante,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

.date-container, .text-sep-date {
    display: none!important;
}

Best regards,
Yigit

Hey Stefan,

Thanks for contacting us and your interest in Enfold!

1- Each domain requires a new license, therefore you would need to purchase a separate license for each website you would like to create.

2- You can install it in Appearance > Themes > Add New, just as any other WordPress theme. After you purchase a licence, you will be able to download Enfold from your ThemeForest account.

3- Advanced Layout Builder is included in Enfold theme. After activating Enfold theme, you can switch to Advanced Layout Builder or use default editor while creating/editing pages/posts :)

I hope that helps! If you have any other questions, please let us know!

Best regards,
Yigit

Hey,

Please go to Enfold theme options > Layout Builder and check “Show element options for developers” and then edit your partner/logo element and give it a custom CSS class (“my-custom-class” in example below) and then add following code to Quick CSS field in Enfold theme options > General Styling tab

#top .avia-smallarrow-slider.my-custom-class {
margin-top: -30px; 
}

Best regards,
Yigit

Hi!

Yes, we will release a new version soon. There will be custom font uploading option so you will be able to serve fonts from your server.

I believe this was fixed already – https://kriesi.at/support/topic/update-from-enfold-3-8-4-to-enfold-4-3/

Best regards,
Yigit

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit