Hey,

Yes, please try re-updating the theme via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp

Regards,
Yigit

Hey,

@ablando Could you please contact your hosting provider and ask them to upgrade PHP version to minimum 5.6 and preferably to 7.x?

Best regards,
Yigit

Hey!

@gowd You are welcome! Let us know if you have any other questions or issues :)

@jopradev please delete the theme first and then re-install as @gowd said above. If you would like us to look into it, please start a new thread under Enfold sub forum and attach FTP and WP admin logins in private content field. Since issue was resolved for @gowd, we are closing this thread.

Regards,
Yigit

Hey!

Glad that helped!

@ammazika In the meantime i re-updated the theme via FTP :)

Regards,
Yigit

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:

.logo, .responsive .logo { display: none !important; } 

Best regards,
Yigit

Hi,

You are welcome! Let us know if you have any other questions or issues :)

Best regards,
Yigit

Hi Manuel,

Thanks for contacting us!

Law demo was included in today’s release, Enfold 4.4. You can read more about this version here – https://kriesi.at/archives/enfold-4-4-and-the-gdpr-general-data-protection-regulation

If you are already using Enfold, please update Enfold to the latest version – http://kriesi.at/documentation/enfold/how-to-install-enfold. If you have any other questions or issues, please register to our support forum and start new threads under Enfold sub forum :)

Cheers!
Yigit

Hey Marcus,

In which language are you using your WordPress?
Could you please post WP admin logins here privately so we can look into it?

Best regards,
Yigit

Hey,

Thanks for contacting us!

You are currently using a very old version of the theme therefore you might need to re-configure some options/elements such as header and widget areas. If changes made directly on parent theme files, they will be overwritten however Enfold became way more flexible and powerful since the version you are using so you can actually easily re-create sections if you notice any issues.

You can read about highlighted Enfold updates here – https://kriesi.at/blog

Let us know if you have any other questions :)

Cheers!
Yigit

Hi,

Please use the code as following

add_filter('avf_logo_link','av_change_logo_url');

function av_change_logo_url($link)
{
    $link = "https://kriesi.at";
    return $link; 

}

Best regards,
Yigit

Hey Lisa,

Please see – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-registration

Cheers!
Yigit

Hi,

Your website loads fine on my end. I could not see any issue on folder structure as well. I believe re-installing the theme helped. Can you please review your website and let us know if you need further assistance?

Best regards,
Yigit

Hey Rob,

Your custom HTML code in Quick Search widget area was missing some closing tags. That broke the layout and applied main color instead of socket color. I added missing tags. Please review your website :)

Best regards,
Yigit

Hi,

You can register here – https://kriesi.at/support/register/ and whenever you have a question or an issue, you can start a new thread under Enfold sub forum :)

Best regards,
Yigit

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Yigit