Forum Replies Created
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Posts
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Hey Rob,
You are currently not using Instagram widget, is that correct? :)
Could you please post WP admin logins privately?Best regards,
YigitHi,
Since we are from all over the world, it would be better if you could temporarily disable it so any available moderator can look into it.
Best regards,
YigitHi,
The easiest way to change the footer link of your theme is to log into your WordPress backend and open the Enfold > Footer Tab. To remove the backlink add the below shortcode in the copyright field.
[nolink]Best regards,
YigitHey Oriano,
Thanks for contacting us!
Not necessarily but we would recommend you to generate separate API keys to make it easier to know which API key is connected to which site but of course that is totally up you :)
Let us know if you have any other questions!
Regards,
YigitHi,
Glad you figured it out! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Glad Victoria could help! :)
Let us know if you have any other questions or issues!Best regards,
YigitHi Julie,
Unfortunately we do not provide support via phone call but as i mentioned before, we would be glad to exchange emails to get this sorted :)
If you do not mind, could you please post your logins to WP Engine dashboard? We would like to check your database as well.
Best regards,
YigitHi,
Please try adding following code to Functions.php file in Appearance > Editor
add_filter('avf_title_args', 'fix_single_post_title', 10, 2); function fix_single_post_title($args,$id) { if (is_single) { $args['title'] = get_the_title($id); $args['link'] = get_permalink($id); $args['heading'] = 'h1'; } return $args; }Best regards,
YigitHi,
Glad you figured it out and thanks for sharing your solution! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Please go to /wp-content/themes/ and delete “enfold” folder and re-install it via FTP – http://kriesi.at/documentation/enfold/how-to-install-enfold
Best regards,
YigitHi,
Glad Victoria could help! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
I failed to login “Access Denied – Sucuri Website Firewall”. If you would like us to look into it, could you please temporarily disable IP restriction?
You can go to Media Library and delete the image.Cheers!
YigitHey!
You can try adding Code Block element to your page and inserting following inside it to apply custom CSS only for that page
<style> .av-image-caption-overlay-center p { font-size:40px !important; } </style>Regards,
YigitHi,
Sorry for the late reply!
Could you please check with your hosting provider and ask them if there is some sort of firewall that might be blocking api.envato.com.
When i tried to update the theme, i received similar error on different files so i am guessing the issue is related to your server settings.If you would like us to update the theme via FTP for you, please let us know and we will update it.
Best regards,
YigitHey!
Glad Rikard could help! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi Nikita,
Please update Enfold to the latest version 4.4.1 – http://kriesi.at/documentation/enfold/how-to-install-enfold. You are currently using an older version.
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)
Best regards,
YigitHey Alex,
Thanks for contacting us!
We will forward your offer to Kriesi and if interested, he will contact you :)
Best regards,
YigitHey,
They can give you the purchase code and we can reset the account and register it using your email. Each domain requires a new license therefore the company should have purchased a license just for your site and using that purchase code you should be able to register to our support forum. As i mentioned earlier, unfortunately, we only provide support to registered users.
Thanks for your understanding!
Regards,
YigitHi,
Please go to /enfold/config-templatebuilder/avia-shortcodes/magazine/magazine.php file and find following line
'image_size' => array( 'small'=> 'thumbnail', 'big' => 'magazine')and change “thumbnail” with image size you would like to use, i.e ‘large’
Best regards,
YigitHi Marc,
Apparently there are some string issues in German translation. Could you please try translating the string using this plugin – https://wordpress.org/plugins/loco-translate/?
Best regards,
YigitHey Justin,
Results seem pretty good to me :)
If you would like to perfect the results, we would recommend you to hire an expert.Best regards,
YigitHi,
Yes, you can use as following to display your own text
[av_privacy_google_tracking] Your text goes here[/av_privacy_google_tracking]Best regards,
YigitHey,
Optimus plugin does not seem to be compatible with your PHP version which is 5.3. Please upgrade your PHP version to minimum 5.6 and preferably to 7.x and then install Optimus plugin :)
Best regards,
YigitHey,
We have corrected your email and regenerated your password.
You can start threads under Enfold sub forum after logging in :)Best regards,
YigitHi Julie,
I am sorry for my late reply. I have been trying to figure out what exactly is causing the issue but unfortunately i could not figure it out yet.
I am thinking 60 second timeout set on WPEngine might be causing the issue. I tried disabling merging and compression of files but that did not help either.I will pass the thread to our devs.
Regards,
YigitHi,
You are currently using an older version of Enfold. Please update it to the latest version 4.4.1 – http://kriesi.at/documentation/enfold/how-to-install-enfold
Best regards,
Yigit
