You searched for - Support | Kriesi.at - Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 29,671 through 29,700 (of 38,331 total)

← 1 2 3 … 989 990 991 … 1,276 1,277 1,278 →

Author

Posts
February 13, 2018 at 11:10 am in reply to: Creating menu for "Product Grid" content element #911609

Victoria
Inactive Moderator

Hi Stephan,

You can try using sortable masonry with products, not the product grid.

If you need further assistance please let us know.
Best regards,
Victoria

February 13, 2018 at 11:05 am in reply to: Change standard Logo size #911607

Victoria
Inactive Moderator

Hi pixeet2016,

What is the point of wrapping an image with the h1 tag? Can you explain a bit more, please?

Best regards,
Victoria

February 13, 2018 at 11:02 am in reply to: Enfold is not truly responsive #911606

Victoria
Inactive Moderator

Hi stanbrid,

Please disable caching and minification while we’re helping you.

There is an issue with position: fixed on ipads and iphone, you need to set it to scroll.

Best regards,
Victoria

February 13, 2018 at 10:56 am in reply to: Change position of mobile menu icon #911603
Victoria
Inactive Moderator
Hey Chris,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .responsive #top #wrap_all .main_menu {
      top: 62px;
      left: auto;
      right: 40vw;

  }
}
```
If you need further assistance please let us know.
Best regards,
Victoria
February 13, 2018 at 10:50 am in reply to: Embedding YouTube Video #911602

Victoria
Inactive Moderator

Hey helban,

Are you getting the same view?

Best regards,
Victoria

February 13, 2018 at 10:46 am in reply to: left menu styling and widget need to look the same #911599

Victoria
Inactive Moderator

Hey webdesignphx,

Could you please attach a mockup of what you’re trying to achieve?

Well, the full-width element will always do that to a sidebar. So you either do not make pages like that or agree that on some pages you will not have the sidebar.

Best regards,
Victoria

February 13, 2018 at 10:44 am in reply to: After upgrade, hamburger menu not working #911596
Victoria
Inactive Moderator
Hi Lyse,

You have the helper-main-menu in your child theme on staging. Did you update it?
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 990px) {
  nav.main_menu {
    display: block !important;
  }
  .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Can you disable caching and minification for now?

If you need further assistance please let us know.

Best regards,
Victoria
February 13, 2018 at 10:37 am in reply to: Woocommerce product categories are empty after update #911592

Victoria
Inactive Moderator

Hi CelebrationEvents,

I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

If you need further assistance please let us know.
Best regards,
Victoria

February 13, 2018 at 10:30 am in reply to: Background video not playing on first time loading the page #911585

Victoria
Inactive Moderator

Hi gb_plugins1,

I checked in Chrome and Safari, the video loads fine. I’ll ask my colleagues to have a look. Meanwhile, can you make a screencast of the issue on your end, please?

Best regards,
Victoria

February 13, 2018 at 10:26 am in reply to: MEGA NAV display problem #911584

Victoria
Inactive Moderator

Hi pixeet2016,

Which browser is that? Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

February 12, 2018 at 12:08 pm in reply to: Decrease menu item hover background height #911053
Victoria
Inactive Moderator
Hey chartinboy,

You can try to remove your code from quick css and use this, that’s another option,but this container is just around the text:
```
#top #header .av-main-nav > li:hover > a .avia-menu-text {
      background-color: #fff;
}
```
Best regards,
Victoria
February 12, 2018 at 12:04 pm in reply to: Enfold-Theme Lifetime License #911050

Victoria
Inactive Moderator

Hey BÖHM.media GmbH | Bernd Städtler,

I forwarded your question to Kriesi.

If you need further assistance please let us know.
Best regards,
Victoria

February 12, 2018 at 12:02 pm in reply to: Change Main Menu #911049
Victoria
Inactive Moderator
Hi Matthieu,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av-main-nav > li > a {
    padding: 0 20px;
}
```
Please check the view on iPad.

If you need further assistance please let us know.

Best regards,
Victoria
February 12, 2018 at 11:59 am in reply to: New Font not appearing in Content font options #911047

Victoria
Inactive Moderator

Hi pberquet,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

February 12, 2018 at 11:58 am in reply to: Looking for LayerSlider Templates #911045

Victoria
Inactive Moderator

Hi wolhausen,

You might want to check the Layer Slider website here

LayerSlider Responsive WordPress Slider Plugin

If you need further assistance please let us know.
Best regards,
Victoria

February 12, 2018 at 11:56 am in reply to: iPhone X support #911043

Victoria
Inactive Moderator

Hi Ben,

Can you please clear the cache on your iPhone X and post some screenshots of the issue?

Best regards,
Victoria

February 12, 2018 at 11:55 am in reply to: could it be that Enfold version 4.2.3 is the End of the road for RTL users? #911042

Victoria
Inactive Moderator

Hi GuyMVI,

Let us know how that works for you later and please post credentials so that we can have a look.

Best regards,
Victoria

February 12, 2018 at 11:52 am in reply to: Is possible show a modal popup and also open a link ? #911041

Victoria
Inactive Moderator

Hi goch,

I was not able to see the page. Please check in private.

Best regards,
Victoria

February 12, 2018 at 11:50 am in reply to: WooCommerce 3.3.1 – product grid #911039
Victoria
Inactive Moderator
Hi creativeopole,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.thumbnail_container {
  min-height: 291px;
}
.thumbnail_container img {
  min-height: 291px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 12, 2018 at 11:46 am in reply to: How to make the fullscreen slider element caption not all CAPS #911038
Victoria
Inactive Moderator
Hey DROR,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
div .slideshow_caption h2 {
    text-transform: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 12, 2018 at 11:44 am in reply to: partner/logo element hover text bug #911036

Victoria
Inactive Moderator

Hi Pedro,

You can find the code in /wp-content/themes/enfold/framework/php/class-framework-widgets.php.

If you need further assistance please let us know.
Best regards,
Victoria

February 12, 2018 at 11:36 am in reply to: Mobile Menu or Burger Menu Style on all screen sizes #911033

Victoria
Inactive Moderator

Hi Karl,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? So you want the burger below 1310px, correct?

Best regards,
Victoria

February 12, 2018 at 11:34 am in reply to: Updated theme and Mobile burger menu shows but doesn't work #911028

Victoria
Inactive Moderator

Hi Sladestyle,

I still see the errors. Looks like some JavaScript file is old or broken on minification.
Can you try this, please:

WordPress grouping scripts in admin concatenate_scripts false

woocommerce-not-working-with-enfold/embed/#?secret=OvfEpYJPRm" data-secret="OvfEpYJPRm" width="600" height="338" title="“WordPress grouping scripts in admin concatenate_scripts false” — Support | Kriesi.at - Premium WordPress Themes" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

If you need further assistance please let us know.
Best regards,
Victoria

February 12, 2018 at 11:27 am in reply to: alternative content #911025
Victoria
Inactive Moderator
Hi Mike,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .swpm-username-label label, 
#top .swpm-password-label label,
.swpm-rember-label {
  color: #ccc;
}
.main_color input[type='submit'].swpm-login-form-submit {
    background-color: #ccc;
    color: #666;
    border-radius: 3px;
    margin-top: 10px;
    font-size: 14px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 12, 2018 at 11:20 am in reply to: display settings for tables not working after update, only cyrillic letters #911020

Victoria
Inactive Moderator

Hi Enrico,

Can you please specify which element and on which page it is?
Which version of php are you running?

Best regards,
Victoria

February 12, 2018 at 11:17 am in reply to: display settings for tables not working after update, only cyrillic letters #911018

Victoria
Inactive Moderator

Hi soltner,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 12, 2018 at 11:17 am in reply to: Absatz der Menüleiste im Responsive Design zerstört ansicht #911016
Victoria
Inactive Moderator
Hi heikonet,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.title_container .main-title {
    font-size: 14px;
    line-height: 1.3em;
    width: 76%;
    margin-bottom: 10px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 12, 2018 at 11:12 am in reply to: How to add the "button" element to the "table" element? #911011

Victoria
Inactive Moderator

Hey jack000486,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Can you also specify the page where you need this done?

Best regards,
Victoria

February 12, 2018 at 11:11 am in reply to: Main menu and Burger #911009

Victoria
Inactive Moderator

Hi sasha,

Ismael is spot on, you have menu items in both languages, this makes the menu bigger and it looks bad on a desktop. If you have separate menus, you will not have to fight the menu issue.
Please reconsider Ismael’s response.

Best regards,
Victoria

February 12, 2018 at 11:05 am in reply to: layer/header appearing behind main content #911008

Victoria
Inactive Moderator

Hi DarrenVIP,

Can you give us links to those other pages where the issue persists?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 29,671 through 29,700 (of 38,331 total)

← 1 2 3 … 989 990 991 … 1,276 1,277 1,278 →