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March 24, 2018 at 7:02 am in reply to: Separation/whitespace between sections #932222

Victoria
Inactive Moderator

Hey ninabmiller,

It is not very clear to me on this page, which element you need help with. Please remove the empty separators, we can help you just add some margins to sections.

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

March 23, 2018 at 11:45 am in reply to: viewport metatag #931932

Victoria
Inactive Moderator

Hi SuperSportsUAE,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 23, 2018 at 11:45 am in reply to: Amazon Affiliate Link #931931

Victoria
Inactive Moderator

Hi,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 23, 2018 at 11:43 am in reply to: Changing background colour of breadcrumbs #931930
Victoria
Inactive Moderator
Hi SuperSportsUAE,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.logo a {
   padding-top: 2px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 23, 2018 at 11:40 am in reply to: 4.2.6 updates #931929

Victoria
Inactive Moderator

Hey YongyanLi,

There will be another update soon. However, we do strongly recommend making a backup and having a test server to test all the updates there first.

If you need further assistance please let us know.
Best regards,
Victoria

March 23, 2018 at 11:38 am in reply to: Theme install #931926

Victoria
Inactive Moderator

Hi Jmoll28,

Footer menu is added by a widget, you should look on the widgets page.

If you need further assistance please let us know.
Best regards,
Victoria

March 23, 2018 at 11:37 am in reply to: WooCommerce 3.0 Product Gallery Lightbox Modal Window #931923

Victoria
Inactive Moderator

Hey Tflores87,

Here is an article for you and a thread from wordpress.org

How to fix a broken photo gallery and lightbox after WooCommerce 3.0 upgrade

woocommerce-3-0-upgrade/embed/#?secret=sTqottluyt" data-secret="sTqottluyt" width="600" height="338" title="“How to fix a broken photo gallery and lightbox after <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> 3.0 upgrade” — Create and Code" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

https://wordpress.org/support/topic/product-image-lightbox-not-working-in-version-3-0/

If you need further assistance please let us know.
Best regards,
Victoria

March 23, 2018 at 11:33 am in reply to: Instagram Widget layout is off #931921

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

March 23, 2018 at 11:30 am in reply to: missing search function #931917

Victoria
Inactive Moderator

Hi ikiyamay,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

March 23, 2018 at 11:28 am in reply to: color section don't work #931915

Victoria
Inactive Moderator

Hi Ofer,

I tried to add a color section and some text to the about page. When I press update or preview, I am taken to a 404 page. This is not theme related, it is something in your configuration. Can you share you .htaccess file in private? And/or switch to the default theme and try to make a page?

Best regards,
Victoria

March 23, 2018 at 11:14 am in reply to: Instagram did not return a 200. #931908

Victoria
Inactive Moderator

Hi marieilene,

Have you tried Yigit’s suggestion?
Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

March 23, 2018 at 11:14 am in reply to: Instagram did not return a 200. #931906

Victoria
Inactive Moderator

Hi toddbarden,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

March 23, 2018 at 11:05 am in reply to: sticky menu and logo on mobile #931901
Victoria
Inactive Moderator
Hi oscarmo,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .responsive #top #wrap_all #header {
    position: fixed;
   }
   .html_header_top.html_header_sticky #top #main {
      padding-top: 88px !important;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 23, 2018 at 11:01 am in reply to: Blurry Woocommerce thumbnails #931896

Victoria
Inactive Moderator

Hi isaaccolavecchio,

Here are some threads to consider:

Blurry Product images for WooCommerce Shop?

woocommerce-shop/embed/#?secret=QdnBEASNUt" data-secret="QdnBEASNUt" width="600" height="338" title="“Blurry Product images for <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> Shop?” — Support | Kriesi.at - Premium WordPress Themes" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

https://kriesi.at/support/topic/blurred-product-images/

If you need further assistance please let us know.
Best regards,
Victoria

March 23, 2018 at 10:57 am in reply to: Mobile + Instagram/Youtube Embed #931895

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

March 23, 2018 at 10:55 am in reply to: How to change main menu color with transparency header #931894

Victoria
Inactive Moderator

Hi connect4consulting,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 23, 2018 at 10:54 am in reply to: Large logo on header to expand into content and Meta area #931893
Victoria
Inactive Moderator
Hi bdaitsupport,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
logo, .logo a {
    overflow: visible;
}
.logo img {
    width: 170%;
    max-height: auto;
    top: -15px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 23, 2018 at 10:48 am in reply to: missing icons in iconlist – no HR-Element #931890

Victoria
Inactive Moderator

Hi bachsinger,

With this update a lot of files moved around and probably not all their locations were updated with the usual update. Can you please remove the Enfold folder and update a fresh copy. It should resolve your issues.

If you need further assistance please let us know.
Best regards,
Victoria

March 23, 2018 at 10:45 am in reply to: Page not displaying correctly #931887
Victoria
Inactive Moderator
Hi NeilJC,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .mejs-container {
    max-height: 100%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 23, 2018 at 10:43 am in reply to: product category image quality #931885

Victoria
Inactive Moderator

Hey jojoba007,

The WooCommerce products thumbs sizes can be configured here

In the customizer.
Best regards,
Victoria

March 23, 2018 at 10:40 am in reply to: Make Woocommerce Shop Columns Same Height #931880
Victoria
Inactive Moderator
Hi Phil,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.inner_product_header_cell .price {
  position: absolute;
  bottom: 10px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 23, 2018 at 10:32 am in reply to: Text in text box or even entire models disappears in edit mode !!! #931877

Victoria
Inactive Moderator

Hi monalp,

Please refrain from bumping or replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

Can you please explain how to reproduce the issue step by step.

Best regards,
Victoria

March 23, 2018 at 10:29 am in reply to: Customize the fullscreen-slider to 25, 50, 75 % or custom hight? #931876

Victoria
Inactive Moderator

Hey Micronaehrstoffcoach,

Fullscreen slider is designed to cover the whole viewpoint. You can use another slider instead, like full-screen or easy slider.

If you need further assistance please let us know.
Best regards,
Victoria

March 23, 2018 at 10:25 am in reply to: Advanced layout editor looks messy and does not save all elements of the page #931875

Victoria
Inactive Moderator

Hi Matthias,

This is the original version of the page, not translated, right?

Could you please enable the Advanced Layout Builder debug mode. Here is how to do it: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Best regards,
Victoria

March 23, 2018 at 10:21 am in reply to: Contat form does not working #931872

Victoria
Inactive Moderator

Hey gretabeneforti,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Please consider this

My contact form is not sending emails

If you need further assistance please let us know.
Best regards,
Victoria

March 23, 2018 at 10:19 am in reply to: MultilingualPress language switcher in ENFOLD header widget area #931871

Victoria
Inactive Moderator

Hi Gitte,

Do you have the code or the shortcode for adding that element?

Best regards,
Victoria

March 23, 2018 at 10:18 am in reply to: Coor Section Video Plays on all Devices except a Macbook Pro #931870

Victoria
Inactive Moderator

Hi iainpdavies,

There is an error in the console in Safari and so the video does not start. The link shows the discussion of the issue.

Best regards,
Victoria

March 23, 2018 at 10:09 am in reply to: fitting extra columns #931866

Victoria
Inactive Moderator

Hi Angeladlh,

Could you please attach a mockup of what you’re trying to achieve?
Have you seen our restaurant demo menu page?

Menu

If you need further assistance please let us know.
Best regards,
Victoria

March 23, 2018 at 9:57 am in reply to: Scaling issue and gallery settings #931855

Victoria
Inactive Moderator

Hi hondacbr26,

This code should be inserted into Theme options > General styling > Quick css.

Best regards,
Victoria

March 23, 2018 at 9:52 am in reply to: Remove Vertical Line when a Background Image is Repeated #931852

Victoria
Inactive Moderator

Hey Angeladlh,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria
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Posts

Viewing 30 posts - 28,591 through 28,620 (of 38,331 total)

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