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April 3, 2018 at 8:41 am in reply to: Have 2 menus in the header area #936359

Victoria
Inactive Moderator

Hi HeeHA,

I do not see the second menu anywhere, have you added it yet? Is it on a certain page?
Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

April 3, 2018 at 8:37 am in reply to: Sub menu(dropdown menu) is too closing to our header. What to make it wider. #936357
Victoria
Inactive Moderator
Hi HeeHA,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av-main-nav ul {
  padding: 10px;
  border-left: 1px solid #ccc;
  border-right: 1px solid #ccc;
 background-color: #f0f0f0 !important; 
}
.av-main-nav ul li a, .av-main-nav ul li  {
  border: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 3, 2018 at 8:29 am in reply to: Enfold 4.2.6 update problem – have not been solved #936354

Victoria
Inactive Moderator

Hi Jarred,

I’ve added some code in functions.php and the notices are gone.

If you need further assistance please let us know.
Best regards,
Victoria

April 2, 2018 at 12:55 pm in reply to: Sub-menu items to show down #936051

Victoria
Inactive Moderator

Hi Ivan,

I put the code in quick css and it is working. Where did you put it before?

Best regards,
Victoria

April 2, 2018 at 12:49 pm in reply to: compatibility with WooCommerce PDF vouchers plugin #936041

Victoria
Inactive Moderator

Hey Jigar Shah,

Thank you for letting us know.

I forwarded your request to Kriesi.

If you need further assistance please let us know.
Best regards,
Victoria

April 2, 2018 at 12:46 pm in reply to: Modal popup for a portfolio category #936036

Victoria
Inactive Moderator

Hi Nasi,

Have you tried this setting?
You can specify ids of categories and see if it will fire on the pages you need.

Best regards,
Victoria

April 2, 2018 at 12:39 pm in reply to: Accordion – Changing the Sorting of the tags with "All" option coming at the end #936032

Victoria
Inactive Moderator

Hi Garima,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 2, 2018 at 12:38 pm in reply to: Enfold 4.2.6 update problem – have not been solved #936031

Victoria
Inactive Moderator

Hi Jarred,

Thank you. This is very weird, I changed your wp-config and the notices are supposed to go away, but they are still there. Could you please clear the server cache?

Best regards,
Victoria

April 2, 2018 at 12:27 pm in reply to: Can't add images on posts #936025

Victoria
Inactive Moderator

Hi serge esteves,

This is actually the thread to consider
https://kriesi.at/support/topic/failed-to-load-resource-the-server-responded-with-a-status-of-403-forbidden/

Getting A 403 error on the theme home page

Best regards,
Victoria

April 2, 2018 at 12:21 pm in reply to: Adding a widget area to the header – below logo, above main menu #936019

Victoria
Inactive Moderator

Hi gsTom,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

April 2, 2018 at 12:20 pm in reply to: New Menu Location #936018

Victoria
Inactive Moderator

Hi HANZIM,

You might want to use a menu plugin to have more flexibility with menu locations and conditional menu loading.

If you need further assistance please let us know.
Best regards,
Victoria

April 2, 2018 at 8:55 am in reply to: open graph #935971

Victoria
Inactive Moderator

Hey soef,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 2, 2018 at 8:54 am in reply to: Bigger Logo if you have Split Menu #935970
Victoria
Inactive Moderator
Hey dezomat2,

Please remove the code I gave you before and use this instead.
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 780px) {
  #header .logo img {
    top: 45%;
    transform: translateY(-50%);
    max-width: 250px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 2, 2018 at 8:50 am in reply to: Transparent header not working correct after update. #935968

Victoria
Inactive Moderator

Hi Allan,

Glad you got it working for you! :)

It is really hard to tell, could be just an issue with your website.

If you need further assistance please let us know.

Best regards,
Victoria

April 2, 2018 at 8:48 am in reply to: icon import #935966

Victoria
Inactive Moderator

Hi berkant53,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

April 2, 2018 at 8:47 am in reply to: Modal popup for a portfolio category #935965

Victoria
Inactive Moderator

Hi Nasi,

What code are you using to have this popup? Yes, it can be done with Magic Popup, but you will need to write the JavaScript to do it.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 2, 2018 at 8:45 am in reply to: Enfold 4.2.6 update problem – have not been solved #935962

Victoria
Inactive Moderator

Hey jarred,

https://kriesi.at/support/topic/enfold-4-2-6-update-problem/#post-934382
Id it says that the constants are already defined, you need to edit them not to add again, I was not able to reach your files via FTP. The login is ok, but the files do not get listed, I get timeout.
Please try to find where in config those constants are defined and update them.

Best regards,
Victoria

April 2, 2018 at 8:35 am in reply to: How to play youtube video full width on going issue / mobile and responsive #935960

Victoria
Inactive Moderator

Hi webguy007,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 2, 2018 at 8:33 am in reply to: Change the default text on search results page #935958
Victoria
Inactive Moderator
Hey friefodspor,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.search.search-results .search_form_field {
  display: none;
}
.html_elegant-blog #top .template-search .post-entry .post-meta-infos {
  display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 2, 2018 at 8:27 am in reply to: Photography Portfolio Demo Optimal Image Sizes. #935957

Victoria
Inactive Moderator

Hey Dameon,

Here is the list of Enfold image sizes, this might give you an idea
https://kriesi.at/support/topic/enfold-image-sizes/#post-336176

If you need further assistance please let us know.
Best regards,
Victoria

April 2, 2018 at 8:25 am in reply to: How To Show Video Footage Still Rather Than White Space #935956

Victoria
Inactive Moderator

Hi BodyTalkCare,

Manually means you need to upload a fresh copy of the theme via FTP.
Wordpress theme autoupdate might not be working properly with some hosting providers or even be disabled by them.

If you need further assistance please let us know.
Best regards,
Victoria

April 2, 2018 at 8:21 am in reply to: Contact Element Text Fields Overlapping #935954

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

April 2, 2018 at 8:05 am in reply to: How To Increase Pricing Table Text #935950

Victoria
Inactive Moderator

Hi BodyTalkCare,

I replied to you in the previous thread how to make the cells to be the same height. Please check.

Best regards,
Victoria

April 2, 2018 at 8:03 am in reply to: How To Make Pricing Table Rows Same Length #935949
Victoria
Inactive Moderator
Hi BodyTalkCare,

The length of content in the columns is different and so the height adjusts accordingly.
Here is a possible solution
```
.page-id-3411 .main_color .pricing-table li.avia-heading-row {
    min-height: 108px;
}
.page-id-3411 .main_color  .pricing-table>li {
    min-height: 82px;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
April 2, 2018 at 7:50 am in reply to: Custom product page Woocommerce #935942

Victoria
Inactive Moderator

Hey srs6270,

Could you please attach a mockup of what you’re trying to achieve?

Here is how to create a custom product page.
https://www.cloudways.com/blog/set-up-custom-woocommerce-display-product-page/
You can also build the custom product page with the Advanced Layout Builder but you will need to build every product manually.

If you need further assistance please let us know.
Best regards,
Victoria

April 2, 2018 at 7:44 am in reply to: Accordion – Changing the Sorting of the tags with "All" option coming at the end #935935
Victoria
Inactive Moderator
Hey NR1234,

Here is the code you can put in your funtions.php
```
function accordion_toggle_reverse() {
?>
	<script type="text/javascript">
		(function($) {
			$(window).load(function() {
				var reversed = jQuery('.togglecontainer.avia-builder-el-133 .taglist').children().get().reverse();
				reversed.shift();
				jQuery('.togglecontainer.avia-builder-el-133 .taglist').html(reversed);	
				});
			});
		})(jQuery);
	</script>
<?php
}
add_action('wp_footer', 'accordion_toggle_reverse');
```
If you need further assistance please let us know.

Best regards,
Victoria
- This reply was modified 7 years ago by Victoria.
April 2, 2018 at 7:31 am in reply to: Portfolio iOS issue #935931

Victoria
Inactive Moderator

Hi scopicsoftware,

I was not able to see the issue in Safari on a Mac and on an iPad, did you get it working?

Could you please clear the cache, check again, and maybe on a new device and get back to us.

Best regards,
Victoria

April 2, 2018 at 7:26 am in reply to: Color Section Images Not Responsive … #935928

Victoria
Inactive Moderator

Hi Blanche,

I see that the Autoptimize is still on, can you please disable it for now, so that I can test a css solution for you?

Best regards,
Victoria

April 2, 2018 at 7:24 am in reply to: Problems with icons, buttons and separators after Enfold update #935927

Victoria
Inactive Moderator

Hi Sophie,

I see you have many files in your child theme. Did you update them with the fresh versions?
The issue here is that some files were moved to the new folders and old versions were not removed by the update process, you need to rename Enfold folder and update the new one via FTP.

Best regards,
Victoria

April 2, 2018 at 7:13 am in reply to: Problems with Minified code on product pages after FTP update to 4.2.6 #935924
Victoria
Inactive Moderator
Hi craigriches,

The code I gave you before was incomplete as it turned out, sorry about that. Please try the code below:
```
add_filter('avf_merge_assets', function() {
    return array('css' => 'none', 'js' => 'none');
});
```
If you need further assistance please let us know.
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 28,291 through 28,320 (of 38,331 total)

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