You searched for - Support | Kriesi.at - Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 26,941 through 26,970 (of 38,331 total)

← 1 2 3 … 898 899 900 … 1,276 1,277 1,278 →

Author

Posts
May 21, 2018 at 11:15 am in reply to: Space under fullwidth slider #959657

Victoria
Inactive Moderator

Hi Andreas,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

May 21, 2018 at 11:14 am in reply to: Unable to update theme – tried everything! #959655

Victoria
Inactive Moderator

Hi Richard,

Yes, normally this is not necessary, but in this version, some files moved around and the old versions of them were not deleted by the update process, so some manual effort was needed.

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 21, 2018 at 11:11 am in reply to: Enfold Medical, Problem mit Foto in der "Gitter Reihe" #959652

Victoria
Inactive Moderator

Hi symeka,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 21, 2018 at 11:11 am in reply to: Mobile settings does not work #959651

Victoria
Inactive Moderator

Hi martinelovik,

Do you mean you want the logo and the burger bigger?

Best regards,
Victoria

May 21, 2018 at 11:08 am in reply to: 4.3.1 Video Slider using youtube plays same video concurrently with about 5s dly #959649

Victoria
Inactive Moderator

Hi mrkuji,

A plugin conflict may be one of the reasons for this issue.
To find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to the latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

We await the results of your plugin compatibility test.

Thanks for your cooperation :)

Best regards,
Victoria

May 21, 2018 at 11:05 am in reply to: Product Category Page #959645

Victoria
Inactive Moderator

Hey theepicurienne,

Here are some articles for you to consider:

How to edit the woocommerce product category page

woocommerce-product-category-page/embed/#?secret=agAZJBtQoi" data-secret="agAZJBtQoi" width="600" height="338" title="“How to edit the <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">woocommerce</a> product category page” — Support | Kriesi.at - Premium WordPress Themes" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

https://wordpress.org/support/topic/create-custom-template-for-category-pages-in-woocommerce/

WooCommerce Category Pages

woocommerce-category-pages/embed/#?secret=Tm1j7l6eaF" data-secret="Tm1j7l6eaF" width="600" height="338" title="“<a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> Category Pages” — ChrisLema.com" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

If you need further assistance please let us know.
Best regards,
Victoria

May 21, 2018 at 10:59 am in reply to: Woocommerce Product Category widget font size #959641

Victoria
Inactive Moderator

Hi theepicurienne,

Can you give us a link to the page with the widget?

Best regards,
Victoria

May 21, 2018 at 10:56 am in reply to: Layer Slider, Background Video and Chrome #959640

Victoria
Inactive Moderator

Hi jonesthelight,

Are you on a PC? I’ll ask my colleagues to check.

Best regards,
Victoria

May 21, 2018 at 10:55 am in reply to: How to modify a standard blog post (meta info) #959639

Victoria
Inactive Moderator

Hi Andre,

This is the file to be looking for
/enfold/includes/loop-index.php

If you need further assistance please let us know.
Best regards,
Victoria

May 21, 2018 at 10:53 am in reply to: Can't login into dashboard #959636

Victoria
Inactive Moderator

Hi hulisescontreras,

Here is how to find it
https://codex.wordpress.org/Finding_Server_Info

How to Check A WordPress Site’s PHP Version (Compatibility Checker)

If you need further assistance please let us know.
Best regards,
Victoria

May 21, 2018 at 10:51 am in reply to: woocommerce product category display sizes #959635

Victoria
Inactive Moderator

Hi stevegjacobs,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 21, 2018 at 10:44 am in reply to: Previous or next product showing on single product page #959632

Victoria
Inactive Moderator

Hi studioinktvis,

https://cl.ly/3R2S1K3B1V2v This is the option that can be unchecked to have those hidden.

It is in the Theme options > Blog Layout.

Best regards,
Victoria

May 21, 2018 at 10:39 am in reply to: Footer Background image that stretches into the socket. #959630

Victoria
Inactive Moderator

Hey ronduring,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

May 21, 2018 at 10:38 am in reply to: Different type of burger on enfold designed site #959629

Victoria
Inactive Moderator

Hey samconag,

Can you please explain a bit more what the issue is? Looks fine to me.

Do you mean burger is not there on some screen sizes?

Best regards,
Victoria

May 21, 2018 at 10:33 am in reply to: Forms text colour #959628

Victoria
Inactive Moderator

Hi Picante,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

May 21, 2018 at 10:32 am in reply to: Color section background video not displayed anymore #959627

Victoria
Inactive Moderator

Hi JMDP,

Is it working for you?

Best regards,
Victoria

May 21, 2018 at 10:32 am in reply to: Background images reset when other changes are done? #959626

Victoria
Inactive Moderator

Hi kylebritton,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 21, 2018 at 10:30 am in reply to: Insecure Images in /wp-content/uploads/ #959625

Victoria
Inactive Moderator

Hi Alhaji2017,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

May 21, 2018 at 10:27 am in reply to: Grid shows white space. Javascript error? #959623

Victoria
Inactive Moderator

Hi Jeen,

What I meant is that it worked the first time and still works on the first load on my end. I reloaded the page to see it breaks after reload. The small video is below.

Which browser/OS are you using?

Best regards,
Victoria

May 21, 2018 at 10:22 am in reply to: main menue right alignment – cannot find any css fix for this… #959619
Victoria
Inactive Moderator
Hi mylander,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width:768px){
    .av-burger-menu-main.menu-item-avia-special.av-small-burger-icon {
        display: none;
    }
}
 @media only screen and (max-width:767px){
     .av-main-nav li {
        float: left;
    }
 }
```
If you need further assistance please let us know.

Best regards,
Victoria
May 21, 2018 at 10:14 am in reply to: Text Block font sizing doesn't work #959615
Victoria
Inactive Moderator
Hi robnelson4,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.home #av_section_1 .avia_textblock p {
  font-size: 40px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 21, 2018 at 10:09 am in reply to: Spacing of widgets in footer. #959611
Victoria
Inactive Moderator
Hi qtinfo,

Thank you.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 1024px) {
    #footer #text-3.widget {
        padding-left: 200px;
    }
}
@media only screen and (min-width: 768px) and (max-width: 1023px) {
    #footer #text-3.widget {
        padding-left: 100px;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 21, 2018 at 10:05 am in reply to: Mobile view & menu #959609

Victoria
Inactive Moderator

Hey Charlotte,

This code in your quick css is pushing everything down

It needs to be limited by a media query.

Best regards,
Victoria

May 21, 2018 at 10:03 am in reply to: Remove WPML flags (Language switcher) in the header #959607
Victoria
Inactive Moderator
Hey Denti,

You can hide those with css for now.
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#header_meta nav.sub_menu {
    display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 21, 2018 at 10:00 am in reply to: don't show text with mouse over images #959606

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

May 21, 2018 at 9:58 am in reply to: Search bar inside burget menu #959604

Victoria
Inactive Moderator

Hi StartSmallDigital,

Looks fine on my end

Is this not what you’re looking for?

Best regards,
Victoria

May 20, 2018 at 11:18 am in reply to: Enfold Fullscreen Slider Caption Title/Text for mobile screens #959411
Victoria
Inactive Moderator
Hi pantoni,

Maybe, Basilis got something wrong. That can be adjusted via css.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
  .responsive #top .slideshow_caption h2.avia-caption-title  {
    font-size: 24px !important;
  }
  .responsive #top .slideshow_caption .avia-caption-content p {
    font-size: 18px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 20, 2018 at 11:16 am in reply to: instagram has stopped showing posts on website #959409

Victoria
Inactive Moderator

Hey liseunderwater,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

May 20, 2018 at 11:15 am in reply to: Comments not showing in posts #959408

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

May 20, 2018 at 11:13 am in reply to: How can I rename my portfolio? #959406

Victoria
Inactive Moderator

Hi tonyska,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 26,941 through 26,970 (of 38,331 total)

← 1 2 3 … 898 899 900 … 1,276 1,277 1,278 →