Forum Replies Created
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AuthorPosts
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June 9, 2018 at 5:31 pm in reply to: Saving didnt work – Admin-ajax.php failed to load after Enfold 4.4 update #970470
Hi Dimitri,
Can you please check server log for error?
Best regards,
VictoriaJune 9, 2018 at 5:27 pm in reply to: Unable to show 4 Woocommerce category thumbnails in a row on page #970469Hey Craig,
Could you please attach some screenshots of the issue?
Best regards,
VictoriaJune 9, 2018 at 5:25 pm in reply to: Media element 'Video' shows black square since Enfold 4.3 #970468Hi sberendss,
Is the footer.php in your child theme from Enfold 4.4.1?
Best regards,
VictoriaHey Chris_85,
Can you disable caching and minification for now?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
This is coming from some plugin.
Best regards,
VictoriaHi Markus,
There is an error in JavaScript but on the grid page the script works and on the archive page it does not. The class is the same.
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi shedoesitcoaching,
Did you manage to get it working or do you need more help?
If you need further assistance please let us know.
Best regards,
VictoriaJune 9, 2018 at 4:44 pm in reply to: Thumbnail generation inconsistent for shop catalogue and product images #970455Hi Thyracont_Vacuum,
I suggest you delete all the cropped category images and use the plugin
https://kriesi.at/support/topic/how-to-disable-enfold-creating-media-image-sizes/#post-305250
Best regards,
VictoriaHi andoni34,
Could you please attach some screenshots of the issue?
Best regards,
VictoriaHi,
Best regards,
VictoriaHi,
Best regards,
VictoriaHi eduardomejicano,
Please check if you have the PhpZip extension enabled on your server.
Credentials did not work for me. Could you please update the credentials?
Best regards,
VictoriaHey Andreas_BS,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi abmich,
I don’t see the top bar. Did you get it working for you?
Best regards,
VictoriaHi Steve,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
.av-caption-image-overlay-bg { min-height: 190px; min-width: 200px; left: -10px; }If you need further assistance please let us know.
Best regards,
VictoriaHi Lara,
Best regards,
VictoriaHey Walso,
Can you disable caching and minification for now?
Best regards,
VictoriaJune 9, 2018 at 4:05 pm in reply to: Color section with transparent header not working Enfold 4.4 + WordPress 4.9.6 #970439Hi tonyhsieh999,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaJune 9, 2018 at 4:05 pm in reply to: Color section with transparent header not working Enfold 4.4 + WordPress 4.9.6 #970438Hi briantduncan,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaJune 9, 2018 at 4:03 pm in reply to: How to Delete Enfold Logo on Site and Replace with Mine? #970436Hi Dane626,
Like Guenni007 said you need to use the “logo left – menu right” header layout and from there we can help you adjust it further.
Best regards,
VictoriaHi Snerp,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaJune 9, 2018 at 3:56 pm in reply to: Additional font weights via google-webfonts-helper not recognized #970433Hey Barnimer,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi inaudit,
Tab Section is a fullwidth element and so the sidebar will be pushed below if used together.
You should be running at least php5.6.3 for the code to work properly. Please consider upgrading your php version.
Best regards,
VictoriaHey damnsharp,
Here is a thread for you to consider
If you need further assistance please let us know.
Best regards,
VictoriaJune 9, 2018 at 3:04 pm in reply to: Special Headings Don't Show up when Blog Posts are Emailed #970425Hi wescrete,
How did you configure the newsletter?
Best regards,
VictoriaHey Certificateofconception,
Could you please attach some screenshots of the issue?
Best regards,
VictoriaHi MattJensenMarketing,
Credentials did not work for me. Could you please update the credentials?
Best regards,
VictoriaJune 9, 2018 at 2:57 pm in reply to: How to add the category above the title of a single post in a child theme #970421Hey Vesna,
Those files need to be added to the child theme, not that you find them there. And make your changes in the newly added files, and you need to preserve the folder structure. What code are you using?
Best regards,
VictoriaHi wzshop,
Credentials did not work for me. Could you please update the credentials?
Best regards,
VictoriaJune 9, 2018 at 2:53 pm in reply to: Cannot update data privacy page ("service unavailable" error) #970419Hi Org4Europe,
You need to make sure everything is requested over https.
Here are some articles to help you:
http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/https://www.thepolyglotdeveloper.com/2014/12/force-https-pages-wordpress-site/
If you need further assistance please let us know.
Best regards,
VictoriaJune 9, 2018 at 2:48 pm in reply to: Breakingpoint der Spalten und Reihenfolge der Spalten ändern #970417Hi M_AVT,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
.page-id-24 .main_color.notfullsize { min-height: 2px !important; }If you need further assistance please let us know.
Best regards,
Victoria -
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