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June 12, 2018 at 9:24 pm in reply to: Google Maps Not Showing after upgrade #971858

Victoria
Inactive Moderator

Hi calvary21concepts,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

June 12, 2018 at 9:22 pm in reply to: Facebook header not showing in widgets #971857

Victoria
Inactive Moderator

Hi Pete,

I’m getting an error in the widget. Did you change your account settings in Instagram?

Best regards,
Victoria

June 12, 2018 at 9:05 pm in reply to: Enfold Mega Menu Two Rows in One of the Columns #971842

Victoria
Inactive Moderator

Hi calvary21concepts,

It’s that I still do not understand where you want to move it or it is not really possible with Enfold and in this case, you might want to look for a plugin to have more options for building menus.

Here are some of them
https://colorlib.com/wp/wordpress-menu-plugins/

If you need further assistance please let us know.
Best regards,
Victoria

June 12, 2018 at 8:57 pm in reply to: instagram widget not working #971840

Victoria
Inactive Moderator

Hi bluesbrush,

Can you please try removing the widget and recreating it?

Best regards,
Victoria

June 12, 2018 at 8:55 pm in reply to: Text between logo and menu #971837

Victoria
Inactive Moderator

Hey zizibe1,

You can insert the widget area in the header and add the text widget in there. Here is how to do it:
http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

If you need further assistance please let us know.
Best regards,
Victoria

June 12, 2018 at 8:54 pm in reply to: Issue with portfolio grid display opacity #971835

Victoria
Inactive Moderator

Hi antilimited,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

June 12, 2018 at 8:48 pm in reply to: YouTube Videos not Loading (Can't disable conditional play) #971825

Victoria
Inactive Moderator

Hi lucaroehrl,

The videos are working when you’re logged in, but not when you’re logged out.

Have you tried deactivating all plugins one by one to check which one is causing this issue and let us know if this solves the problem?

Best regards,
Victoria

June 12, 2018 at 8:35 pm in reply to: Website down: an error occurred while processing this directive #971818

Victoria
Inactive Moderator

Hi AlyssaMandy,

I see Enfold activated and it is 4.4, did you manage to get it working? Do you have any other issues at the moment?

Best regards,
Victoria

June 12, 2018 at 8:31 pm in reply to: Logo center, menu above (but align right) #971814
Victoria
Inactive Moderator
Hi cavanaughb,

Please, remove this code from your Quick css:
```
.html_header_top.html_logo_center .logo {
    margin-top: 100px;
}
```
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_header_top.html_bottom_nav_header #header_main_alternate .main_menu {
    width: 6%;
    top: -250px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 12, 2018 at 8:26 pm in reply to: Problem with ESSENTIAL GRID #971813

Victoria
Inactive Moderator

Hi Pawel,

Can you please check the Theme options > Performance and uncheck the loading jQuery in the footer?

Best regards,
Victoria

June 12, 2018 at 8:22 pm in reply to: Beitragsseite lässt sich nicht bearbeiten #971810

Victoria
Inactive Moderator

Hi Andreas_BS,

Thank you, I found the page.

Could you please enable the Advanced Layout Builder debug mode. Here is how to do it:

Advanced layout builder

Best regards,
Victoria

June 12, 2018 at 8:15 pm in reply to: Mobile shows object object instead of fallback picture #971804

Victoria
Inactive Moderator

Hi green-finch,

I think second best can be good for now, or you can use a video element to show on mobiles if the video is important, until our devs come up with a better solution.

Best regards,
Victoria

June 12, 2018 at 8:07 pm in reply to: How to create a pop-up content on button click? #971801

Victoria
Inactive Moderator

Hey Jessica,

Here is a thread for you to consider

Open popup modal with Button

If you need further assistance please let us know.
Best regards,
Victoria

June 12, 2018 at 8:06 pm in reply to: Enfold theme slider isshue #971799

Victoria
Inactive Moderator

Hi zoomyourtraffic,

I added the youtube video slide for a test and the video starts there, looks like the self hosted does not want to work.

Here is a thread for you to consider
https://kriesi.at/support/topic/hosted-video-not-playing-in-fullscreen-slider-or-colored-sections/

Best regards,
Victoria

June 12, 2018 at 7:34 pm in reply to: menu below , logo right #971785

Victoria
Inactive Moderator

Hi kasem-online,

Social icons are in a different container and so they stay there is the meta header area.

To have them there, you can add a widget area to the header and assign a widget there with social icons.

Header

If you need further assistance please let us know.
Best regards,
Victoria

June 12, 2018 at 7:30 pm in reply to: menus in widget area #971782

Victoria
Inactive Moderator

Hi Pilar,

Best regards,
Victoria

June 12, 2018 at 7:21 pm in reply to: Header image issues after updating to v.4.4.1 #971779

Victoria
Inactive Moderator

Hi Nirvana,

Could you please enable the Advanced Layout Builder debug mode. Here is how to do it:

Advanced layout builder

Can you also please change the language for this user to English? I cannot access that page.

Best regards,
Victoria

June 12, 2018 at 7:06 pm in reply to: Safari on mobile devices does not show the whole slider picture #971770

Victoria
Inactive Moderator

Hi Sandra,

Can you show us what you’ve got?

Could you please attach some screenshots of the issue?

Best regards,
Victoria

June 12, 2018 at 7:05 pm in reply to: preview post content on main page #971769

Victoria
Inactive Moderator

Hi Guy,

Best regards,
Victoria

June 11, 2018 at 4:08 pm in reply to: Masonry Gallery – Image title is not displayed #971268

Victoria
Inactive Moderator

Hi sckye,

Thank you for bringing this up.

I reported this issue to our devs, they’ll work on it whenever they can.

Best regards,
Victoria

June 11, 2018 at 3:58 pm in reply to: Link in footer to anchor #971265

Victoria
Inactive Moderator

Hi shedoesitcoaching,

Best regards,
Victoria

June 11, 2018 at 3:42 pm in reply to: Can not paste the Google Maps Api anywhere. #971260

Victoria
Inactive Moderator

Hi Lukas,

Best regards,
Victoria

June 11, 2018 at 3:30 pm in reply to: Move Date in post to top #971247

Victoria
Inactive Moderator

Hi aicompcloud,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

June 11, 2018 at 3:29 pm in reply to: Product reviews don't appear on site when using ALB #971245

Victoria
Inactive Moderator

Hi FadingReality,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

June 11, 2018 at 3:28 pm in reply to: Insert saved template in footer #971242

Victoria
Inactive Moderator

Hi Eefke,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

June 11, 2018 at 3:27 pm in reply to: Website down: an error occurred while processing this directive #971241

Victoria
Inactive Moderator

Hey AlyssaMandy,

Your work has not disappeared. Can you please have Enfold enabled? Which version of php are you running?

Best regards,
Victoria

June 11, 2018 at 3:25 pm in reply to: How to add the category above the title of a single post in a child theme #971238

Victoria
Inactive Moderator

Hi Vesna,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Please check if the Appearance > Editor is enabled.

Best regards,
Victoria

June 11, 2018 at 3:23 pm in reply to: Full width slider on home page show title on some of the images #971237

Victoria
Inactive Moderator

Hi Buddy,

Hm.. Yes, I see that. Normally we get requests from users who want to hide those. Then you really need a tooltip, but building it on to of the slider is quite a task. You might want to hire someone to do it for you.

Maybe it’s easier to have the image edited and have the text added on the image?

Or try to add some html in the caption field and show it hover?

Best regards,
Victoria

June 11, 2018 at 3:17 pm in reply to: Logo center, menu above (but align right) #971234

Victoria
Inactive Moderator

Hi cavanaughb,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

June 11, 2018 at 3:12 pm in reply to: Issue with portfolio grid display opacity #971231

Victoria
Inactive Moderator

Hey antilimited,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Not sure it has to be covered like that at all.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 26,311 through 26,340 (of 38,331 total)

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