You searched for - Support | Kriesi.at - Premium WordPress Themes

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July 17, 2018 at 11:56 am in reply to: How to insert an image into the socket #986371

Victoria
Inactive Moderator

Hey Nicola,

Where did you put your divs? In the files directly? Can you explain a bit more if you want my input?

Anyways, glad you got it working for you! :)

If you need further assistance please let us know.
Best regards,
Victoria

July 17, 2018 at 11:52 am in reply to: Made New Google API still not loading #986368

Victoria
Inactive Moderator

Hi CurlyHost,

Best regards,
Victoria

July 17, 2018 at 11:45 am in reply to: Page elements not loading after upgrade to 4.4.1 #986367

Victoria
Inactive Moderator

Hi BanquetsSupport,

Which version of php are you running? There is an error in JavaScript, looks like a broken dependency.

Best regards,
Victoria

July 13, 2018 at 10:07 am in reply to: Made New Google API still not loading #985076

Victoria
Inactive Moderator

Hey Andrea,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 13, 2018 at 10:05 am in reply to: Font summary blogpost #985074

Victoria
Inactive Moderator

Hi Eefke,

Best regards,
Victoria

July 13, 2018 at 9:58 am in reply to: Changing the background colour of footer columns? #985069

Victoria
Inactive Moderator

Hi ellamac,

In the latest version of Enfold, you can set another page to be the footer.

Best regards,
Victoria

July 13, 2018 at 9:56 am in reply to: Google Maps Develpoment purposes #985065

Victoria
Inactive Moderator

Hey aderal2016,

Best regards,
Victoria

July 13, 2018 at 9:51 am in reply to: Google Maps and 4.4.1 #985063

Victoria
Inactive Moderator

Hi Günter,

Please activate it so that we can see the issue.

Best regards,
Victoria

July 13, 2018 at 9:50 am in reply to: main menu is overlapping the search form #985062

Victoria
Inactive Moderator

Hi mbauercag,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

July 13, 2018 at 9:48 am in reply to: Linking to a specific tab in a Tab Section with a custom button, not header #985061

Victoria
Inactive Moderator

Hey vividbridge,

Best regards,
Victoria

July 13, 2018 at 9:47 am in reply to: Burger menu next to centered logo on desktop #985059
Victoria
Inactive Moderator
Hi raisonbrands,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.main_menu {
    position: absolute !important;
    right: auto;
    left: 0;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 13, 2018 at 9:37 am in reply to: Animated Numbers isn't working for me on mobile #985054

Victoria
Inactive Moderator

Hi ExquisiteRetail,

If Appearance > Editor is working, you can give us access to the WordPress dashboard, if not FTP access will be necessary.

Best regards,
Victoria

July 13, 2018 at 9:36 am in reply to: Image sizes #985053

Victoria
Inactive Moderator

Hey fanlokbun,

Here is an article for you to consider:

How to Prevent WordPress from Generating Image Sizes

If you need further assistance please let us know.
Best regards,
Victoria

July 13, 2018 at 9:34 am in reply to: Mobile Parallax #985052

Victoria
Inactive Moderator

Hi GreenSunSolutions,

Which phone are you using? Is it iPhone? Which text are you trying to reduce? All of it? Please point us to the exact element.

Best regards,
Victoria

July 13, 2018 at 9:31 am in reply to: Custom 404 page and LayerSlider WP – slider missed #985050

Victoria
Inactive Moderator

Hey LarryLayouter,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 13, 2018 at 9:30 am in reply to: Fresh install, getting 'Saving didn't work!' error message. #985049

Victoria
Inactive Moderator

Hi whonym,

Best regards,
Victoria

July 13, 2018 at 9:26 am in reply to: Data table column CSS #985045
Victoria
Inactive Moderator
Hi,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.main_color .avia-heading-row th strong {
    color: #fff;
}
#top td strong {
    color: #666;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 13, 2018 at 9:19 am in reply to: Vertical menu width and Tabs section alignment #985044
Victoria
Inactive Moderator
Hi Jake,

Thank you.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#header .nine.units {
    width: 70vw !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 13, 2018 at 9:17 am in reply to: Featured image size on single post #985043

Victoria
Inactive Moderator

Hey SeBaCODEAWAY,

Best regards,
Victoria

July 13, 2018 at 9:15 am in reply to: AV Masonry – posts – cuts off images in category filter #985042

Victoria
Inactive Moderator

Hi Aljoscha,

I asked my colleague to have a look. I can see that this is still happening even in Chrome, it seemed to work fine yesterday.

Best regards,
Victoria

July 13, 2018 at 9:04 am in reply to: Lightbox by clicking a button #985040

Victoria
Inactive Moderator

Hi seykom,

There is a link to one image and so it shows up in lightbox. There is no option to add the gallery like that, you can only add a link to the page open in lightbox.

Best regards,
Victoria

July 13, 2018 at 8:57 am in reply to: incorrect layout of the masonry tunnel function #985038

Victoria
Inactive Moderator

Hey Albino,

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Best regards,
Victoria

July 13, 2018 at 8:56 am in reply to: Sticky Header, but hide the centered logo when scrolling down #985037

Victoria
Inactive Moderator

Hi catchbudapest,

Best regards,
Victoria

July 13, 2018 at 8:53 am in reply to: Menu jumping slightly… #985036

Victoria
Inactive Moderator

Hi beenee,

Thank you for the screencast, however, I do not see the issue, this is just the normal page reloading. It’s not a single page website and pages load when you navigate through the menu.

Best regards,
Victoria

July 13, 2018 at 8:51 am in reply to: Masonry gallery jerking on Android #985034

Victoria
Inactive Moderator

Hi Marc,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

July 12, 2018 at 2:09 pm in reply to: Logo Image full width #984765
Victoria
Inactive Moderator
Hi dondela,

Do you mean like this?
```
div .logo img, div .logo {
    width: 100%;
    height: auto;
   max-width: 1500px;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
July 12, 2018 at 2:07 pm in reply to: Add GA tracking code to custom menu item #984763

Victoria
Inactive Moderator

Hi dereknicholson,

Yes, menu items have ids which you can use for the code.

Best regards,
Victoria

July 12, 2018 at 2:07 pm in reply to: AviaTooltip is not a constructor #984761

Victoria
Inactive Moderator

Hi Erik,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

If you are using a child theme and you have the header.php file in your child theme you need to update it with the fresh version.

Best regards,
Victoria

July 12, 2018 at 2:05 pm in reply to: AV Masonry – posts – cuts off images in category filter #984760

Victoria
Inactive Moderator

Hi Aljoscha,

Best regards,
Victoria

July 12, 2018 at 2:03 pm in reply to: Vertical menu width and Tabs section alignment #984758

Victoria
Inactive Moderator

Hi Jake,

Best regards,
Victoria
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Posts

Viewing 30 posts - 25,171 through 25,200 (of 38,331 total)

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