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July 27, 2018 at 1:56 pm in reply to: Form not working anymore #990705

Victoria
Inactive Moderator

Hi prissesje,

Can you please install this plugin

Email Log

and check the log?

Best regards,
Victoria

July 27, 2018 at 1:50 pm in reply to: Align Grid Row Left Side to Site Box #990702

Victoria
Inactive Moderator

Hi shreinmedia,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

I meant instead of the grid row use 1/1 and then put you 1/2 with the content inside.

Best regards,
Victoria

July 27, 2018 at 1:46 pm in reply to: Content going over the top oh header????? #990700

Victoria
Inactive Moderator

Hi whdsolutions,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

July 27, 2018 at 1:44 pm in reply to: Masonry Gallery increases file size of image #990697

Victoria
Inactive Moderator

Hey JohnMYates,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

What sizes were you uploading?

Best regards,
Victoria

July 27, 2018 at 1:41 pm in reply to: Excerpts won't show #990692

Victoria
Inactive Moderator

Hi Papster,

I am seeing the excerpts now, did you manage to get it working?

Best regards,
Victoria

July 27, 2018 at 1:37 pm in reply to: Image as hotspot #990690

Victoria
Inactive Moderator

Hi Nikisha,

Thank you :) no worries

Best regards,
Victoria

July 27, 2018 at 1:29 pm in reply to: Changing header colour #990688

Victoria
Inactive Moderator

Hi Gemma,

Thank you.

Best regards,
Victoria

July 27, 2018 at 1:21 pm in reply to: Help needed for a "magazine style" page #990685

Victoria
Inactive Moderator

Hi Roberto F.,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

July 27, 2018 at 1:17 pm in reply to: Creating a child theme for an existing enfold site #990681

Victoria
Inactive Moderator

Hi s29ers,

Which version of php are you running?

Can you add the child theme again so that we can see the issue?

Best regards,
Victoria

July 27, 2018 at 1:13 pm in reply to: Spacing of elements. Builder Margin Setting on element not Applying #990680
Victoria
Inactive Moderator
Hi asapevictions,

No need the negative margin there, you just need to set is to 0.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.spacingtitle.av-special-heading {
  margin-top: 0px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 27, 2018 at 1:09 pm in reply to: Portfolio Grid 2 Columns change to 1 Column at certain screen sizes #990676

Victoria
Inactive Moderator

Hi killyman,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

July 27, 2018 at 1:06 pm in reply to: Reduce column width MEGA MENU #990674

Victoria
Inactive Moderator

Hi Justin,

Best regards,
Victoria

July 26, 2018 at 10:04 pm in reply to: HTML-Field beside Logo, Main-Navi Height #990474

Victoria
Inactive Moderator

Hi Mick,

You can upload screenshots to a service like Dropbox and give us the links here.

Best regards,
Victoria

July 26, 2018 at 10:02 pm in reply to: Design appears different in different browsers #990472

Victoria
Inactive Moderator

Hi Tim,

Thanks for that. Looks the same tough in Chrome and Safari on my end.

Best regards,
Victoria

July 26, 2018 at 9:56 pm in reply to: Audio default Playlist Problem #990470

Victoria
Inactive Moderator

Hi Sashsites,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 26, 2018 at 9:54 pm in reply to: Layout Builder not working on certain pages #990467

Victoria
Inactive Moderator

Hi better_in_violet,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 26, 2018 at 9:53 pm in reply to: Admin notice error message #990465

Victoria
Inactive Moderator

Hi iveyeng,

You have the files in your child theme, are they updated with the fresh copies?

If the “Load only used elements” is not working for you, you can try other options.

Best regards,
Victoria

July 26, 2018 at 9:44 pm in reply to: Position of text changes depending on display size #990463

Victoria
Inactive Moderator

Hi 805ITS,

Glad we could help :)

You can validate the css in a service like this
https://jigsaw.w3.org/css-validator/

If you need further assistance please let us know.
Best regards,
Victoria

July 26, 2018 at 9:42 pm in reply to: Avia layout builder not working anymore #990460

Victoria
Inactive Moderator

Hi koen_dieren,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 26, 2018 at 9:40 pm in reply to: Enfold Mega Menu – Submenu items not aligning #990458

Victoria
Inactive Moderator

Hey GWS,

Best regards,
Victoria

July 26, 2018 at 9:39 pm in reply to: Enfold Mailchimp not working – also message not shown after submission #990456

Victoria
Inactive Moderator

Hi samdive,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

July 26, 2018 at 9:38 pm in reply to: Cannot Save Any Changes Or Install Demo Site #990454

Victoria
Inactive Moderator

Hey stevesgrocerydelivery,

Are you working on a local machine?

Can you please check server log for error?

Best regards,
Victoria

July 26, 2018 at 9:36 pm in reply to: Layerslider white line on left #990452

Victoria
Inactive Moderator

Hey fanlokbun,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

July 26, 2018 at 9:35 pm in reply to: Hide right top header images on mobile view only #990450

Victoria
Inactive Moderator

Hey vegaspro,

Best regards,
Victoria

July 26, 2018 at 9:29 pm in reply to: [URGENT]: Header icon displaying & menu changes color #990447

Victoria
Inactive Moderator

Hi Roberta,

Did you see my reply in private?

You do have the includes/helper-main-menu.php in your child theme, you need to update it too.

Best regards,
Victoria

July 26, 2018 at 9:27 pm in reply to: Image Overlay DIV container #990445

Victoria
Inactive Moderator

Hi Justin,

We need to see the actual css and html to be able to propose a solution for you. Please get back to us when you get the website to some testing server.

Best regards,
Victoria

July 26, 2018 at 9:25 pm in reply to: Navigation links not showing on masonry gallery #990444

Victoria
Inactive Moderator

Hi garybaitson,

No, we did not. Please try again, but this box has to have some text too.

Best regards,
Victoria

July 26, 2018 at 9:23 pm in reply to: New homepage spacing & font size and weight issues #990442

Victoria
Inactive Moderator

Hi creativeyes,

Which screen size are you using?

Best regards,
Victoria

July 26, 2018 at 9:22 pm in reply to: Replace a H2 by H1 in a easy slider fullpage #990441

Victoria
Inactive Moderator

Hi Sandrine,

Well, if you are not comfortable making changes and this seems too complex, you might want to hire a freelancer to do it for you.

If you need further assistance please let us know.
Best regards,
Victoria

July 26, 2018 at 9:16 pm in reply to: Logo over the menu and content (slider) #990435

Victoria
Inactive Moderator

Hi Rebecca,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria
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Viewing 30 posts - 24,751 through 24,780 (of 38,331 total)

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