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July 29, 2018 at 3:37 pm in reply to: Cannot Save Any Changes Or Install Demo Site #991075

Victoria
Inactive Moderator

Hi stevesgrocerydelivery,

The theme is php7 compatible.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 29, 2018 at 3:35 pm in reply to: same height slider #991074

Victoria
Inactive Moderator

Hi Evedd,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

July 29, 2018 at 3:34 pm in reply to: Unordered List Doesn't work in Timeline #991073

Victoria
Inactive Moderator

Hi TrangVu,

That’s very weird, the css is there for the bullets to be shown. Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 29, 2018 at 3:24 pm in reply to: Saving didnt work! Please reload the page and try again #991072

Victoria
Inactive Moderator

Hi vlada,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Which version of php are you running?

Best regards,
Victoria

July 29, 2018 at 3:23 pm in reply to: enlarge the columns on the Additional Information tab #991071
Victoria
Inactive Moderator
Hi fensor2,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .woocommerce-tabs .tabs li a {
  font-size: 16px;
}
.shop_attributes td {
  font-size: 14px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 29, 2018 at 3:20 pm in reply to: Reduce column width MEGA MENU #991070
Victoria
Inactive Moderator
Hi Justin,

In the admin login link you put .com and it’s .org.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#header .six.units {
    width: 540px !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 29, 2018 at 3:15 pm in reply to: Navigation links not showing on masonry gallery #991069
Victoria
Inactive Moderator
Hi garybaitson,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
	#top #av_section_1 .avia_ajax_form .text_input, #top #av_section_1 .avia_ajax_form .select {
		width: 90%;
		padding: 5px;
	}
	#av_section_1 .avia_ajax_form .button {
		padding: 8px 10px;
	}
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 29, 2018 at 3:09 pm in reply to: Accordian controls not functioning #991068

Victoria
Inactive Moderator

Hi JaneJoyce,

There seem to be no errors in JavaScript on that page, but there are on other pages, can you please re-upload the latest version of the theme via FTP? Seems like you have old JavaScript files.

Best regards,
Victoria

July 29, 2018 at 3:04 pm in reply to: Sticky Header, but hide the centered logo when scrolling down #991067

Victoria
Inactive Moderator

Hi Catchbudapest,

Glad you and Ismael finally got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 29, 2018 at 3:03 pm in reply to: Layer Slider WP in Woocommerce Kat. anzeigen mit shortcode funktioniert nicht #991063

Victoria
Inactive Moderator

Hey Helmuth,

Here are some articles for you to consider:

Shortcodes not working in category or tag description

https://wordpress.stackexchange.com/questions/232411/how-get-a-shortcode-working-in-category-description

If you need further assistance please let us know.
Best regards,
Victoria

July 29, 2018 at 3:00 pm in reply to: Horizontal gallery inside Tab placed after columns #991062

Victoria
Inactive Moderator

Hi smoothbob,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 29, 2018 at 2:58 pm in reply to: Tab Section "Auto adjust to content" problem #991061

Victoria
Inactive Moderator

Hi vadikcoma,

Glad Ismael helped you to finally get it working.

If you need further assistance please let us know.
Best regards,
Victoria

July 29, 2018 at 2:57 pm in reply to: New homepage spacing & font size and weight issues #991060
Victoria
Inactive Moderator
Hi creativeyes,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 1100px) {
  .avia-image-container.avia-align-center.avia-builder-el-no-sibling {
    margin-right: 10px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 29, 2018 at 2:53 pm in reply to: [URGENT]: Header icon displaying & menu changes color #991059
Victoria
Inactive Moderator
Hi rpesce,

Here is how to hide the Enfold’s burger menu:
```
@media only screen and (max-width: 989px) and (min-width: 768px) {
  .responsive.html_mobile_menu_tablet .av-burger-menu-main {
      display: none;
  }
}
```
If you need further assistance please let us know.
Best regards,
Victoria
July 29, 2018 at 2:48 pm in reply to: Add Media Button Not Working (Enfold 4.4.1) #991058

Victoria
Inactive Moderator

Hi vocalman77,

Best regards,
Victoria

July 29, 2018 at 2:44 pm in reply to: New theme update crashes javascript? #991057

Victoria
Inactive Moderator

Hi Gerhard,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

July 29, 2018 at 2:44 pm in reply to: How to remove the sidebar from blog posts but keep it on forum pages? #991055

Victoria
Inactive Moderator

Hi bakbek,

You can set to not show the sidebar in the theme options here for the blog page and single blog post:

If you need further assistance please let us know.
Best regards,
Victoria

July 29, 2018 at 2:41 pm in reply to: Customize the woocommerce THANK YOU page on Enfold Theme #991054

Victoria
Inactive Moderator

Hi Michael,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

July 29, 2018 at 2:36 pm in reply to: Need immediate help, please-Enfold conflicting with WP-Admin login. Error code #991053

Victoria
Inactive Moderator

Hi RockSolidGear,

Please refrain from bumping or replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

I see you’re not using Enfold anymore.

Which version of php are you running?

Best regards,
Victoria

July 29, 2018 at 2:33 pm in reply to: Tex block elements missing #991052
Victoria
Inactive Moderator
Hi ellenyoung,

You need to remove the inline styles present in that text.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av_textblock_section .av_textblock p * {
    font-family: 'Adria Gomez Luthier', 'HelveticaNeue',' Helvetica Neue', Helvetica,Arial,sans-serif;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 29, 2018 at 2:24 pm in reply to: Duplicate Main Image on Blog Post #991048

Victoria
Inactive Moderator

Hi kesdeg,

I just checked the page and still see only one image with a kid on the bike. Did you deactivate the plugin again?

Best regards,
Victoria

July 29, 2018 at 2:23 pm in reply to: Ad writer to a portfolio item #991046

Victoria
Inactive Moderator

Hi Cristel,

I was not aware you’re using portfolio not the blog post.

Here is a thread for you to consider
https://kriesi.at/support/topic/add-author-field-to-portfolio-items/

If you need further assistance please let us know.
Best regards,
Victoria

July 29, 2018 at 2:20 pm in reply to: Products not showing up in product grid #991043

Victoria
Inactive Moderator

Hi Max,

Here is a thread with a possible solution for you

Product Grids not displaying any products after recent update?

If you need further assistance please let us know.
Best regards,
Victoria

July 27, 2018 at 2:47 pm in reply to: Admin notice error message #990733

Victoria
Inactive Moderator

Hi Lisa,

Fresh copies meaning the copies from the latest version of the theme. Have they been updated? They need to be manually updated and then the customizations, if any, to be added on top.

But this might not be causing the issue, you might want to use the “Always load elements” option in the Performance tab.

Best regards,
Victoria

July 27, 2018 at 2:44 pm in reply to: Enfold Mega Menu – Submenu items not aligning #990729

Victoria
Inactive Moderator

Hi GWS,

Hmm… weird, not sure the code you added can do anything here. And not sure why it is happening. Maybe it happens because some text is overflowing the li element and so pushes the next element to the right.

Best regards,
Victoria

July 27, 2018 at 2:31 pm in reply to: image hover in LayerSlider #990723

Victoria
Inactive Moderator

Hey Erwin,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

You might need to give a class or an id to the layer to be able to target it better.

Best regards,
Victoria

July 27, 2018 at 2:05 pm in reply to: Text looks weird in Firefox #990711

Victoria
Inactive Moderator

Hi meercatz,

Best regards,
Victoria

July 27, 2018 at 2:01 pm in reply to: Adding custom Mobilemenu #990710

Victoria
Inactive Moderator

Hi hunter74,

Is Mobilemenu a plugin? Or just the regular menu from Enfold? Anyways, adding this kind of functionality is out of the scope of our support, like Ismael said before. You might want to hire someone to help you with this.

Best regards,
Victoria

July 27, 2018 at 1:57 pm in reply to: Error "Error 404 Page" #990708

Victoria
Inactive Moderator

Hi prudsys,

Glad you got it working for you! Thank you for the feedback :)

If you need further assistance please let us know.

Best regards,
Victoria

July 27, 2018 at 1:56 pm in reply to: Form not working anymore #990707

Victoria
Inactive Moderator

Hi prissesje,

Can you please install this plugin

Email Log

and check the log?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 24,721 through 24,750 (of 38,331 total)

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