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August 13, 2018 at 3:06 pm in reply to: Media library doesn't find uploaded mp4 file #996718

Victoria
Inactive Moderator

Hi Rolf,

Yes, you can ask them to do it for you, even if it is possible to do it only temporarily.

If you need further assistance please let us know.
Best regards,
Victoria

August 13, 2018 at 3:04 pm in reply to: issues with video in fullscreen slider #996715

Victoria
Inactive Moderator

Hey danneeroy,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

August 13, 2018 at 3:02 pm in reply to: Comment text font size #996713
Victoria
Inactive Moderator
Hey Sophie,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .comment_content .comment_text p {
font-size: 13px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
- This reply was modified 6 years, 8 months ago by Victoria.
August 13, 2018 at 2:58 pm in reply to: whitespace below slider and others #996711
Victoria
Inactive Moderator
Hi eKMUch,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av_slideshow_full li img.jetpack-lazy-image {
    display: block;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 13, 2018 at 2:45 pm in reply to: Phone Number in Header section #996705

Victoria
Inactive Moderator

Hi wildlilly,

To be able to have the phone info in that box, you need to add the widget to the header and then add the text widget with that html.

Here is how to do it

Header

If you need further assistance please let us know.
Best regards,
Victoria

August 13, 2018 at 2:33 pm in reply to: Two Problems: Fallback image while loading + lightbox on mobile #996700

Victoria
Inactive Moderator

Hi Brandon,

The lightbox did not work on my end, it only opened the new tab in Chrome on a Mac.

Best regards,
Victoria

August 13, 2018 at 2:31 pm in reply to: Line break and hyphen in testimonial slider #996697

Victoria
Inactive Moderator

Hi Sigmund,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 13, 2018 at 2:31 pm in reply to: Masonry show single post item #996696

Victoria
Inactive Moderator

Hi Andrea,

The images have to have the sizes to look like that. One big square and others have to be small squares.

Best regards,
Victoria

August 13, 2018 at 2:29 pm in reply to: After Update, missing style #996694

Victoria
Inactive Moderator

Hey AresKratos01,

Can you please check server log for error?

Here is how to find it: http://snapcreek.com/blog/wordpress-error-log-friend/

Best regards,
Victoria

August 13, 2018 at 2:22 pm in reply to: Align prodcut list description #996692

Victoria
Inactive Moderator

Hey noyaholidays,

Best regards,
Victoria

August 13, 2018 at 2:19 pm in reply to: Sticky mobile Menu / non sticky #996689

Victoria
Inactive Moderator

Hi maurice,

Best regards,
Victoria

August 13, 2018 at 2:15 pm in reply to: Fullwidth Break Point for Columns / switch to fullwidth #996686

Victoria
Inactive Moderator

Hey kreazwo,

Credentials did not work for me. Could you please update the credentials?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

August 13, 2018 at 2:05 pm in reply to: display for desktop screens under 20 inches #996683

Victoria
Inactive Moderator

Hi digioiarte,

The login link seems to have expired, can you please update it?

Best regards,
Victoria

August 13, 2018 at 1:44 pm in reply to: Problem with Layersilder after Update #996673

Victoria
Inactive Moderator

Hi Roger,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 13, 2018 at 1:40 pm in reply to: Line break and hyphen in testimonial slider #996670

Victoria
Inactive Moderator

Hi Sigmund,

You need to edit the /enfold/config-templatebuilder/avia-shortcodes/testimonials/testimonials.php
to remove the hypen.

If you need further assistance please let us know.
Best regards,
Victoria

August 13, 2018 at 1:38 pm in reply to: Scale to fit image size #996667

Victoria
Inactive Moderator

Hi Freek,

Are you using a Layer Slider now? Is it working better for you? Looks ok in Chrome on a Mac.

Best regards,
Victoria

August 13, 2018 at 1:32 pm in reply to: Masonry show single post item #996664

Victoria
Inactive Moderator

Hi apxo,

Here is a portfolio masonry, so I guess to an do the same with the posts, or you want the left element to be a separate one?

Masonry Portfolio: 4 Column Masonry Grid

Best regards,
Victoria

August 13, 2018 at 1:27 pm in reply to: Google maps API und Enfold Tutorial #996663

Victoria
Inactive Moderator

Hi mary301187,

https://developers.google.com/maps/documentation/javascript/error-messages?utm_source=maps_js&utm_medium=degraded&utm_campaign=billing#api-key-and-billing-errors Here is the docs for you error, you need to enable billing.

Best regards,
Victoria

August 13, 2018 at 1:19 pm in reply to: Un-selected categories appearing in blog when using the masonry content elements #996659

Victoria
Inactive Moderator

Hi Macroview_research,

Ok, let us know when to check again.

Best regards,
Victoria

August 13, 2018 at 1:15 pm in reply to: Layerslider Navigational Buttons CSS Assistance #996653

Victoria
Inactive Moderator

Hi CodeSamurai,

Can you disable CSS merging, please, so that we can see where the code is coming from?

Best regards,
Victoria

August 13, 2018 at 8:03 am in reply to: Header Formatting Help #996554
Victoria
Inactive Moderator
Hi raisonbrands,

The code below reduces some vertical padding on the container and so there are about 40px for the logo to grow without pushing the header to be too high.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 1024px) {
  .responsive #top #header .logo, .responsive #top #header .logo a, .responsive #top #header .logo img {
      max-width: 320px;
  }
  #top #header #header_main .container.av-logo-container .inner-container {
        padding: 0 20px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 13, 2018 at 7:57 am in reply to: Two Problems: Fallback image while loading + lightbox on mobile #996553

Victoria
Inactive Moderator

Hey brandonmattalo,

I am seeing the video on the front page on desktop. Is it a different page or different element I should be looking at?

I do not see images with lightbox anywhere either.

Can you please describe in more detail how to reproduce the issue?

Best regards,
Victoria

August 12, 2018 at 6:12 pm in reply to: Plugin Events Calendar Address #996474

Victoria
Inactive Moderator

Hey selinakoch21,

You will need to edit the plugin’s templates for that or write to the plugin’s support.

If you need further assistance please let us know.
Best regards,
Victoria

August 12, 2018 at 6:09 pm in reply to: Change Output/Layout of ALB's Blog-Posts Element #996472
Victoria
Inactive Moderator
Hey momoko-enfold,

You should be looking at this file
/enfold/config-templatebuilder/avia-shortcodes/postslider/postslider.php

or this one
/enfold/config-templatebuilder/avia-shortcodes/contentslider/contentslider.php
If you need further assistance please let us know.
Best regards,
Victoria
- This reply was modified 6 years, 8 months ago by Victoria.
August 12, 2018 at 5:50 pm in reply to: My fullscreen slider stopped loading #996468

Victoria
Inactive Moderator

Hi Dana2225,

Best regards,
Victoria

August 12, 2018 at 5:13 pm in reply to: Problem Updating Enfold: "Download failed. Problem downloading theme" #996460

Victoria
Inactive Moderator

Hi Corina,

Thank you for letting us know.

Yes, future updates will be possible.

Best regards,
Victoria

August 12, 2018 at 5:09 pm in reply to: Color Section Not Full Height #996459

Victoria
Inactive Moderator

Hi themeforesttony,

The parallax effect is there, it’s just not that visible and the height seems to be ok now. Is it a working solution for you?

Best regards,
Victoria

August 12, 2018 at 5:06 pm in reply to: Logo squashed in ipad portrait mode #996458

Victoria
Inactive Moderator

Hi ProTravelGolf,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 12, 2018 at 5:05 pm in reply to: Google Maps API Issues #996457

Victoria
Inactive Moderator

Hi rcgroup,

Ok, I was about to check again, but credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

August 12, 2018 at 5:03 pm in reply to: Change Title Font (Custom CSS?) Of Blog Post Titles Embedded ELement #996456

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 24,361 through 24,390 (of 38,331 total)

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