You searched for - Support | Kriesi.at - Premium WordPress Themes

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August 20, 2018 at 4:55 pm in reply to: LayerSlider showing only blank white space #999494

Victoria
Inactive Moderator

Hi Thomas,

Glad it is working :)

If you need further assistance please let us know.
Best regards,
Victoria

August 20, 2018 at 4:54 pm in reply to: MOBIL ONLY -> Copyright and Footer Menu CENTERED in 2 lines #999493
Victoria
Inactive Moderator
Hi Holger,

The media query below will make the code apply only for screen sizes up to 767px
```
@media only screen and (max-width: 767px) {
   /*Footer Content centered MOBIL*/
  #socket .sub_menu_socket {
    text-align: center;
  }
  #socket .sub_menu_socket li {
    float: none;
    display: inline;
  }
  /*Footer Copyright centered MOBIL*/
  #socket .copyright {
    width: 100%;
    text-align: center;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 20, 2018 at 4:50 pm in reply to: Google Maps API #999490

Victoria
Inactive Moderator

Hi acscreativenew,

Thanks.

Best regards,
Victoria

August 20, 2018 at 4:45 pm in reply to: Vertical diagonals on grid #999485

Victoria
Inactive Moderator

Hi sparkzilla,

https://cl.ly/1X2c0Q2M1X3sThese guys are using a background image. You can make an image like that and set it to be the background for the color section for example.

Best regards,
Victoria

August 20, 2018 at 4:43 pm in reply to: Keyboard numbers to fill reCAPTCHA #999482

Victoria
Inactive Moderator

Hi adam_madar,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

August 20, 2018 at 4:41 pm in reply to: Contact Form not working #999481

Victoria
Inactive Moderator

Hey fridaypic12,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 20, 2018 at 4:40 pm in reply to: product gallery images to be larger and uncropped #999477

Victoria
Inactive Moderator

Hi Dameon,

MAybe this article can help you then

WooCommerce. How to change product image dimensions

woocommerce-how-to-change-product-image-dimensions.html/embed/#?secret=KZjMfgH3JK" data-secret="KZjMfgH3JK" width="600" height="338" title="“<a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a>. How to change product image dimensions” — Template Monster Help" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Here is an explanation from Ismael

Enfold Woocommerce Product Image

woocommerce-product-image/embed/#?secret=vFbWEJnpO6" data-secret="vFbWEJnpO6" width="600" height="338" title="“Enfold <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">Woocommerce</a> Product Image” — Support | Kriesi.at - Premium WordPress Themes" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Best regards,
Victoria

August 20, 2018 at 4:37 pm in reply to: "Startseite" im Menü umbenennen #999475

Victoria
Inactive Moderator

Hi Nikolas,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 20, 2018 at 4:36 pm in reply to: Disable overlay on hover on category image in Shop #999474

Victoria
Inactive Moderator

Hi dameonjamie,

Well, if you remove this code, we’ll try to make overlay transparent and keep the arrow.

Best regards,
Victoria

August 20, 2018 at 4:32 pm in reply to: Ongoing Functions and header issues #999470

Victoria
Inactive Moderator

Hi Rgrant74,

Please let us know how that worked for you :)

Best regards,
Victoria

August 20, 2018 at 4:31 pm in reply to: Option for video to expand to full screen #999469

Victoria
Inactive Moderator

Hi Dameon,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 20, 2018 at 4:31 pm in reply to: gallery using both portrait and landscape images creates gap to thumbnails #999468

Victoria
Inactive Moderator

Hey Heidi,

Well, this is the way this gallery works out of the box. The images are supposed to be the same size for the gallery to look good.

You might want to look for a gallery plugin to have more flexibility with the image sizes.

Best regards,
Victoria

August 20, 2018 at 4:26 pm in reply to: Masonry grid for archive pages #999465

Victoria
Inactive Moderator

Hey Sophie,

Not sure what you’re trying to achieve. Can you explain a bit more?

Best regards,
Victoria

August 20, 2018 at 4:23 pm in reply to: Google Maps API #999462

Victoria
Inactive Moderator

Hi acscreativenew,

How can I access the Dashboard? I logged in to the account, but that’s not what I was looking for.

Best regards,
Victoria

August 20, 2018 at 4:18 pm in reply to: Sub menu sticky until….. #999454

Victoria
Inactive Moderator

Hi Francesco_Zani,

Looks like the ids for the links are too deep, the sections or layout grids should have the ids for the anchors.

Best regards,
Victoria

August 20, 2018 at 4:14 pm in reply to: Differences when resizing color background video and slider videos #999452
Victoria
Inactive Moderator
Hi sparkzilla,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  #full_slider_1, 
  #full_slider_1 .av_slideshow_full.avia-slideshow,
  #full_slider_1  .avia-slideshow-inner,
  #full_slider_1 .avia-slideshow li,
  #full_slider_1 .avia-slideshow li img {
    min-height: 220px;
  }
  #full_slider_1 .avia-slideshow li img {
    width: 140%;
  }
  .slideshow_inner_caption {
      height: 36%;
      top: 10%;
  }
  #top .avia-slideshow-button.avia-color-light {
      padding: 3px 6px;
      margin-top: 5px;
  }
  #top #wrap_all .avia-slideshow-button {
      font-size: 14px;
      line-height: 1.3em;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 20, 2018 at 4:10 pm in reply to: Vertical diagonals on grid #999449

Victoria
Inactive Moderator

Hi sparkzilla,

https://cl.ly/2k020v0J0u3m This can be done with the two 1/2 elements. I don’t see any diagonals in the last link you provided.

Best regards,
Victoria

August 20, 2018 at 4:08 pm in reply to: Layout trouble #999439

Victoria
Inactive Moderator

Hi celum78770,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 20, 2018 at 4:07 pm in reply to: Copyright area #999437

Victoria
Inactive Moderator

Hey celum78770,

You can try adding the links to the copyright field in the Theme Options.

If you need further assistance please let us know.
Best regards,
Victoria

August 20, 2018 at 3:10 pm in reply to: fonts and editor stopped working, as well as homepage slider. update didn't fix #999406

Victoria
Inactive Moderator

Hi helefa,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 20, 2018 at 3:09 pm in reply to: How to add borders between menu-items in sidebar widget menu? #999405

Victoria
Inactive Moderator

Hi santoki74,

That menu does not have the current-item class and so the css will not work.

Best regards,
Victoria

August 20, 2018 at 3:01 pm in reply to: Align formula in color section #999401

Victoria
Inactive Moderator

Hi mirzepapa,

Have you tried Guenni007’s solution?

Best regards,
Victoria

August 20, 2018 at 2:52 pm in reply to: icons gones #999395

Victoria
Inactive Moderator

Hey Paul maina Njuguna,

Could you please clear the cache, check again and get back to us.

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Best regards,
Victoria

August 20, 2018 at 2:47 pm in reply to: Not able to edit page #999391

Victoria
Inactive Moderator

Hey Bravoavas,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

August 20, 2018 at 2:39 pm in reply to: Fullwidth photos on mobile #999388

Victoria
Inactive Moderator

Hi ProTravelGolf,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 20, 2018 at 2:37 pm in reply to: "Startseite" im Menü umbenennen #999386

Victoria
Inactive Moderator

Hey birgit_krueger,

The menu can be edited under Appearance > Menus, you can change the text there.

If you need further assistance please let us know.

Das Menü kann unter Darstellung> Menüs bearbeitet werden, dort können Sie den Text ändern.

Wenn Sie weitere Hilfe benötigen, lassen Sie es uns bitte wissen.
Best regards,
Victoria

August 20, 2018 at 2:31 pm in reply to: Sub menu sticky until….. #999383

Victoria
Inactive Moderator

Hi Francesco_Zani,

Can you please disable the caching plugin and css merging?

Best regards,
Victoria

August 20, 2018 at 2:23 pm in reply to: Change Fullwidth Break Point for section ID to custom value #999377

Victoria
Inactive Moderator

Hi ProTravelGolf,

Which screen size is that? I could not see the issue with the images like on the screenshot.

Best regards,
Victoria

August 20, 2018 at 2:19 pm in reply to: Blog use Alternate Content colours #999373
Victoria
Inactive Moderator
Hi Rob,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.inner_product.main_color, #top .inner_product_header {
    border: none;
}
.inner_product_header .avia-arrow {
    background: #fff;
    border: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 20, 2018 at 2:15 pm in reply to: Fix icon list showing bullet points #999367
Victoria
Inactive Moderator
Hi Kosta,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.page-id-1243 #after_full_slider_1 .iconlist_icon {
    width: 10%; 
    clear: none;
    float: left;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 24,061 through 24,090 (of 38,331 total)

← 1 2 3 … 802 803 804 … 1,276 1,277 1,278 →