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Hi VerhoevenGroup,
Which pages is it not working on for you?
Best regards,
VictoriaAugust 31, 2018 at 3:11 pm in reply to: Green Screen with Video in Color Section on Mac / Safari #1004104Hi lfultz,
There will still be an additional request for the video, not matter to where either Youtube, AWS or your server. Maybe a CDN or a good caching solution can help.
Best regards,
Victoria-
This reply was modified 6 years, 7 months ago by
Victoria.
Hi Simon,
Maybe this post can help you
https://kriesi.at/support/topic/comments-do-not-show-up-on-posts-or-pages/#post-104469If you need further assistance please let us know.
Best regards,
VictoriaHey pddcoms,
Best regards,
VictoriaHey Vladimir,
For technical support please register here kriesi.at/support/register with your item purchase code .
Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfold
Scroll to the bottom of the page to open a new ticket.
Best regards,
VictoriaAugust 31, 2018 at 10:41 am in reply to: Sidebar Widget Navigation like Enfold Construction Demo #1004012Hi accutherm,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
#top .content .flex_column #nav_menu-2 .menu-item:hover a { background-color: #cccccc45; } #top .content .flex_column #nav_menu-2 .menu-item a { padding-left: 10px; }If you need further assistance please let us know.
Best regards,
VictoriaHey ppi37,
You might want to consider some plugin to have more flexibility with forms and customizing emails.
Here are some articles for you to consider
Best regards,
VictoriaAugust 31, 2018 at 10:32 am in reply to: Display a small styling shadow at top of section larger #1004004Hi accutherm,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
.avia-shadow { box-shadow: inset 0 12px 10px rgba(0, 0, 0, 0.1); }You can even generate a totally different shadow here and use css on your website
https://www.cssmatic.com/box-shadow
https://html-css-js.com/css/generator/box-shadow/If you need further assistance please let us know.
Best regards,
VictoriaAugust 31, 2018 at 10:29 am in reply to: Mega Menu link "Demo Page Overview" like in 2017 Demo under shop #1004001Hi accutherm,
That looks like menu title and description and the link of the next menu item.
Here is how it’s done

Can you show us what you’ve got so far?
Best regards,
Victoria-
This reply was modified 6 years, 7 months ago by
Victoria.
Hi Trent Dyrsmid,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaAugust 31, 2018 at 10:15 am in reply to: Titles on Accordion List have disappeared or become corrupted. #1003997Hi AnnWolfMusic,
I showed you in the screenshots how we see it, there is nothing in the private content box. If you try to send it as a separate message, there had to be some text in the normal text box, otherwise, the message will not be sent.
Please try again.
Best regards,
VictoriaHi scottmlogan,
Which version of php are you running?
Did you remove all the css you tried above?
Did you update the theme via FTP? It might be a good idea to reupload a fresh version on the theme via FTP at this point.
Best regards,
VictoriaHi info224,
Do you mean you need other themes and child themes? You can install them too.
Best regards,
VictoriaHi info224,
Do you mean you need other themes and child themes? You can install them too.
Best regards,
VictoriaHi cyber13,
There is a fix for the download issue in this thread, please have a look
If you need further assistance please let us know.
Best regards,
VictoriaAugust 31, 2018 at 10:00 am in reply to: Change background color and overlay color on Masonry element #1003987Hi kristenangel,
Can you please remove the code and we will try to come up with a solution, don’t want to be fighting the code you added with the !important;
Best regards,
VictoriaHey atifaijaz123,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
.avia-builder-el-9 .slide-entry.flex_column.post-entry, #top .avia-content-slider-inner .slide-entry-wrap, #top .avia-smallarrow-slider, #top .avia-content-slider-inner { min-height: 275px; }If you need further assistance please let us know.
Best regards,
VictoriaHi combra,
You should be running at least php5.6.3 for the code to work properly. Please consider upgrading your php version.
Best regards,
VictoriaHi metamorfic,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaHi Eikordo,
I can help you with all of those, but you need to be more specific, which elements and which changes you need for all of them :)
Best regards,
VictoriaHi HomeEnglishOnline,
Sometimes the image shows up, sometimes it does not, it is something with how the server serves the images. The links are there in html and so they should show up.
Best regards,
VictoriaHi akapoun,
Could you please clear the cache, check again and get back to us.
Best regards,
VictoriaHi stfreeman,
Can you please check server log for error?
Here is how to find it: http://snapcreek.com/blog/wordpress-error-log-friend/
Best regards,
VictoriaHi leadingnorth,
Actually, the lightbox works. The window opens up and then the page goes to the image link, which is not supposed to be happening.
Yes, you can totally remove the Google Tag Manager code form the header and put the code in functions.php.
Here is how to do it
https://kriesi.at/support/topic/adding-the-google-tag-manager-code-permanently/#post-373011If you need further assistance please let us know.
Best regards,
VictoriaHi scottmlogan,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHey Tallnick,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VictoriaHi S17Design,
Well, in this case, you can add a widget to the header area and add the code for the button there.
Here is how to do itBest regards,
VictoriaAugust 30, 2018 at 3:16 pm in reply to: Burger/Mobile Menu / How can I get it bigger/thicker? #1003663Hi Carsten,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaAugust 30, 2018 at 3:16 pm in reply to: After upgrade to version 4.4.1 (random HTML Code last line in Socket) #1003662Hey aburger01,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHey limedrop,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
Victoria -
This reply was modified 6 years, 7 months ago by
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