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September 3, 2018 at 3:16 pm in reply to: Mouse Over masonry elements in mobile #1005013

Victoria
Inactive Moderator

Hi samvasgr,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

September 3, 2018 at 3:14 pm in reply to: MailChimp newslether #1005012

Victoria
Inactive Moderator

Hi transformaglobalweb,

Can you please explain how you want to modify them?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

September 3, 2018 at 3:13 pm in reply to: Contact Form attack… #1005010

Victoria
Inactive Moderator

Hi Slick Sites,

Here is a thread for you to consider

Thousands of spam emails

If you need further assistance please let us know.
Best regards,
Victoria

September 3, 2018 at 3:11 pm in reply to: Http error 500 #1005007

Victoria
Inactive Moderator

Hi scarlet,

Can you please check server log for error?

Best regards,
Victoria

September 3, 2018 at 3:09 pm in reply to: include two full width submenus #1005004

Victoria
Inactive Moderator

Hey koszachos,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

September 3, 2018 at 3:08 pm in reply to: ADDING A QUANTITY FIELD to woocommerce archives pages breaks buttons postion #1005003

Victoria
Inactive Moderator

Hi Yannick77,

What code did you use to add it there?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 3, 2018 at 3:01 pm in reply to: Aligning images in masonry gallery #1005000

Victoria
Inactive Moderator

Hi webmastergeus,

You should try different masonry setting, not flexible. Try 4 columns + Perfect grid.

If you need further assistance please let us know.
Best regards,
Victoria

September 3, 2018 at 2:56 pm in reply to: Loggo blurry on mobile devices #1004993

Victoria
Inactive Moderator

Hi VM,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

September 3, 2018 at 2:47 pm in reply to: change portfolio grid on tag archive pages #1004991

Victoria
Inactive Moderator

Hi Munford,

Best regards,
Victoria

September 3, 2018 at 2:43 pm in reply to: Exclude specific script from merging. #1004988

Victoria
Inactive Moderator

Hey Guenter,

https://cl.ly/da223d677705 From what I see here in the /enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php, you can use the filter avf_exclude_assets to exclude files from being processed.

Best regards,
Victoria

September 3, 2018 at 2:37 pm in reply to: Allow registred user upload portfolio elements #1004982

Victoria
Inactive Moderator

Hi tavomenas,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

September 3, 2018 at 2:16 pm in reply to: Problem Updating Enfold: "Download failed. Problem downloading theme" #1004973

Victoria
Inactive Moderator

Hi ChristianEnglen,

Can you please check server log for error?

There is a solution here for the theme update via WordPress

Can not update to ENFOLD 4.4.1 ( on all our websites )

If you need further assistance please let us know.
Best regards,
Victoria

September 3, 2018 at 2:14 pm in reply to: Click here to add your own text – content disappears #1004970

Victoria
Inactive Moderator

Hi Chris,

Looks like you’re not using Enfold anymore, that’st why you see the shortcodes showing up. I cannot check for responsiveness since you’re using a different theme now.

Best regards,
Victoria

September 3, 2018 at 2:08 pm in reply to: No shop-filters in sidebar #1004963

Victoria
Inactive Moderator

Hi Maren,

Here is a thread for you to consider
https://kriesi.at/support/topic/how-sidebar-on-product-category-pages-with-woocommerce/

Best regards,
Victoria

September 3, 2018 at 2:04 pm in reply to: Mega Menu link "Demo Page Overview" like in 2017 Demo under shop #1004962
Victoria
Inactive Moderator
Hi accutherm,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .header_color .main_menu .menu ul li>a:hover .avia-bullet {
  border-color: #fff;
}
#top .header_color .main_menu .menu ul li>a:hover,
#top #wrap_all .av-main-nav ul > li:hover > a {
  color: yellow;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 3, 2018 at 1:50 pm in reply to: Blog post font doesn't change, headers do #1004955

Victoria
Inactive Moderator

Hi Eikordo,

I was about to check your theme options but the login links are not working, can you please share the login link in private?

Best regards,
Victoria

September 3, 2018 at 11:45 am in reply to: Need info about our registration or theme purchase #1004884

Victoria
Inactive Moderator

Hey Ladislau Posta,

Do you still have the license key in the theme options?

I did not find any users registered with either of these emails.

Best regards,
Victoria

September 3, 2018 at 11:43 am in reply to: Product Text lined up #1004882
Victoria
Inactive Moderator
Hi Dan,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
 @media only screen and (min-width:1150px) {
    .product. .heateor_sss_sharing_container.heateor_sss_horizontal_sharing {
         width: 67%;
         padding-left: 50px;
         float: right;
     }
 }
```
If you need further assistance please let us know.

Best regards,
Victoria
September 3, 2018 at 11:36 am in reply to: structured data not submitted to google #1004876

Victoria
Inactive Moderator

Hi Clemens,

Where are you checking?

Best regards,
Victoria

September 3, 2018 at 11:30 am in reply to: Google Map API Key, not accepted #1004871

Victoria
Inactive Moderator

Hey Wadmin,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 3, 2018 at 11:29 am in reply to: Centerd menu – logo without underline #1004870
Victoria
Inactive Moderator
Hi graffi,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#menu-item-314 .avia-menu-fx {
  background: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 3, 2018 at 11:22 am in reply to: resolved! contact form & cut off on mobile #1004862

Victoria
Inactive Moderator

Hey Munford,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 3, 2018 at 11:22 am in reply to: Main Menu Responsive Problem #1004861

Victoria
Inactive Moderator

Hi dariosolarino,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

September 3, 2018 at 11:22 am in reply to: top menu with search function #1004860

Victoria
Inactive Moderator

Hey Stefan,

Could you please attach a mockup of what you’re trying to achieve?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 3, 2018 at 11:20 am in reply to: fullwidth easy slider don't show the captions on mobile & it also creates white #1004858
Victoria
Inactive Moderator
Hi darkfashion,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:767px){
  #full_slider_1, 
  #full_slider_1 .av_slideshow_full.avia-slideshow,
  #full_slider_1  .avia-slideshow-inner,
  #full_slider_1 .avia-slideshow li,
  #full_slider_1 .avia-slideshow li img {
    min-height: 240px;

  }
  #full_slider_1 .avia-slideshow li img {
    width: 140% !important;
    max-width: auto;
  }
   .html_header_transparency #top .avia-builder-el-0 .slideshow_caption {
      padding-top: 0px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 3, 2018 at 11:13 am in reply to: Hotspot image click to expand image #1004852

Victoria
Inactive Moderator

Hi s29ers,

No update yet.

Best regards,
Victoria

September 3, 2018 at 11:12 am in reply to: sitenavigationelement #1004851

Victoria
Inactive Moderator

Hi tfnovice,

You need to build the pages anew, you cannot convert them.

https://cl.ly/75dbdd3b15e6 This is the widget that shows up in the footer. You can remove it.

I see a demo slider there, which slider are you trying to import?

Best regards,
Victoria

September 3, 2018 at 11:05 am in reply to: "Share this entry", remove tag #1004850

Victoria
Inactive Moderator

Hey pixeet2016,

You need to copy this file to your child theme and make your changes there
/enfold/includes/helper-social-media.php, change the h5 to the div tag.

If you need further assistance please let us know.
Best regards,
Victoria

September 3, 2018 at 10:58 am in reply to: How to have the secondary menu as burger menu on mobile? #1004848

Victoria
Inactive Moderator

Hey Gitte,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

On another hand, it can be shown on mobile as it is, just in two lines.

Best regards,
Victoria

September 3, 2018 at 10:57 am in reply to: Menu Editor Not Functioning #1004847

Victoria
Inactive Moderator

Hi VerhoevenGroup,

Thanks for the clarification.

Best regards,
Victoria
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Viewing 30 posts - 23,581 through 23,610 (of 38,331 total)

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