You searched for - Support | Kriesi.at - Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 23,521 through 23,550 (of 38,331 total)

← 1 2 3 … 784 785 786 … 1,276 1,277 1,278 →

Author

Posts
September 4, 2018 at 12:48 pm in reply to: Menu in Content – current-menu-item does not respond to anything #1005498

Victoria
Inactive Moderator

Hi buero-36 ,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

September 4, 2018 at 12:47 pm in reply to: Custom script in missing or not working #1005496

Victoria
Inactive Moderator

Hey reyatmadi,

What is the script you’re trying to add?

If you want the code to stay in the header.php or functions.php you need to have the child theme.

Install or update Enfold Theme

Best regards,
Victoria

September 4, 2018 at 12:43 pm in reply to: image can't load #1005494

Victoria
Inactive Moderator

Hey decode,

Can you disable caching and minification for now?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 4, 2018 at 12:41 pm in reply to: Pictures in testimonial are not showing #1005491

Victoria
Inactive Moderator

Hi reyatmadi,

Can you disable caching and minification for now?

Best regards,
Victoria

September 4, 2018 at 12:40 pm in reply to: Layer Slider in home page disappeared #1005490

Victoria
Inactive Moderator

Hi robertoKM,

Try using just WP Fastest cache, it should be work fine.

Best regards,
Victoria

September 4, 2018 at 12:38 pm in reply to: Blog posts not showing #1005488

Victoria
Inactive Moderator

Hi Amandah86,

Best regards,
Victoria

September 4, 2018 at 11:50 am in reply to: top menu with search function #1005461
Victoria
Inactive Moderator
Hi beenee,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) {
   .av_secondary_right .sub_menu {
      padding-right: 160px;
  }

  .av_phone_active_left .phone-info {
      position: absolute;
      right: 0;
      float: none;
      padding: 0;
  }
  .av_phone_active_left .phone-info #searchform #searchsubmit {
      font-size: 13px;
      width: 30px;
      line-height: 30px;
  }
  #top .av_minimal_header #s {
      padding: 9px 47px 9px 7px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 4, 2018 at 11:42 am in reply to: Help: Error When Update page #1005457

Victoria
Inactive Moderator

Hi newmediologo,

That is a notice, you need to deactivate debug output for the users, here is how to configure it:

Debugging WordPress: How to Use WP_DEBUG

If you need further assistance please let us know.
Best regards,
Victoria

September 4, 2018 at 11:40 am in reply to: Layer Slider in home page disappeared #1005456

Victoria
Inactive Moderator

Hi robertoKM,

Can you disable caching and minification for now?

Best regards,
Victoria

September 4, 2018 at 11:38 am in reply to: Jump from version Enfold v3.1.5 to v4.4 #1005452

Victoria
Inactive Moderator

Hi Luca,

Yes, of course, you can do that :)

Best regards,
Victoria

September 4, 2018 at 11:35 am in reply to: Blog posts not showing #1005449

Victoria
Inactive Moderator

Hi Amandah86,

Best regards,
Victoria

September 4, 2018 at 11:31 am in reply to: Portfolio Raster soll sliden #1005443

Victoria
Inactive Moderator

Hi utebuechele,

I was about to check.

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

September 4, 2018 at 11:22 am in reply to: How can i remove the gaps between these container content view in responsive #1005430

Victoria
Inactive Moderator

Hi kreamand,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 4, 2018 at 11:21 am in reply to: Centerd menu – logo without underline #1005427

Victoria
Inactive Moderator

Hi graffi,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

September 4, 2018 at 11:20 am in reply to: top menu with search function #1005424

Victoria
Inactive Moderator

Hi beenee,

I don’t see the form added anywhere. Did you remove it?

Best regards,
Victoria

September 4, 2018 at 11:05 am in reply to: Jump from version Enfold v3.1.5 to v4.4 #1005411

Victoria
Inactive Moderator

Hey Luca,

Closing this as dupicate.

Best regards,
Victoria

September 4, 2018 at 11:05 am in reply to: Jump from version Enfold v3.1.5 to v4.4 #1005410

Victoria
Inactive Moderator

Hey Luca,

If you have the license key, you don’t even need to purchase the theme.

Please make sure you have a backup.

Check if your php version is above 5.6.3.

You can just update the theme. No need for the intermediate update.

It is better to rename the enfold folder via FTP and upload a fresh copy of the theme.

Best regards,
Victoria

September 4, 2018 at 11:01 am in reply to: Blog posts not showing #1005407

Victoria
Inactive Moderator

Hey Amandah86,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 4, 2018 at 11:00 am in reply to: Can't save changes on page – save button is inactive #1005404

Victoria
Inactive Moderator

Hi goloburda,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 4, 2018 at 11:00 am in reply to: Sidebar issue #1005401

Victoria
Inactive Moderator

Hi soniavoice,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

September 4, 2018 at 10:58 am in reply to: Socket navigation font size #1005394

Victoria
Inactive Moderator

Hi markpevans,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

September 4, 2018 at 10:58 am in reply to: Add short code to Animated Number #1005393

Victoria
Inactive Moderator

Hi Chris,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

September 4, 2018 at 10:57 am in reply to: Special Heading Font behaving strangely #1005391

Victoria
Inactive Moderator

Hey markpevans,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 4, 2018 at 10:51 am in reply to: Help: Error When Update page #1005387

Victoria
Inactive Moderator

Hi newmediologo,

Please let us know if you need any more help.

Best regards,
Victoria

September 4, 2018 at 10:50 am in reply to: 'description' words in description tab in woocommerce. #1005386
Victoria
Inactive Moderator
Hey ngavy,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.woocommerce-Tabs-panel.woocommerce-Tabs-panel--description h2 {
    display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 4, 2018 at 10:48 am in reply to: Change size's Title sidebar #1005384
Victoria
Inactive Moderator
Hi MCLdesign2010,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
strong.news-headline  {
    font-size: 18px;
}
strong.news-headline .news-time {
    font-size: 14px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 4, 2018 at 10:44 am in reply to: SSL issue with Enfold theme settings #1005382

Victoria
Inactive Moderator

Hi samuelngyl,

I see that ssl is active and I pressed save on theme options, they seemed to save without any issues.

Could you please attach some screenshots of the issue?

Best regards,
Victoria

September 4, 2018 at 10:35 am in reply to: Change background color and overlay color on Masonry element #1005376
Victoria
Inactive Moderator
Hi kristenangel,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#av-masonry-1-item-167 .av-inner-masonry-content {
	background-color: #FFD035;
}
#av-masonry-1-item-163 .av-inner-masonry-content {
	background-color: #95D4F4;
}
#av-masonry-1-item-172 .av-inner-masonry-content {
	background-color: #28AC50;
}
#av-masonry-1-item-177 .av-inner-masonry-content {
	background-color: #F26722;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 4, 2018 at 10:29 am in reply to: Line Height Not Working with LayerSlider #1005371

Victoria
Inactive Moderator

Hi Eric,

The settings from the Advanced styles settings do not really affect the Layer Slider, it has its own styles, but the code you put in Quick css will affect the Layer Slider if you target its selectors right.

If you need further assistance please let us know.
Best regards,
Victoria

September 4, 2018 at 10:24 am in reply to: social media links #1005366

Victoria
Inactive Moderator

Hey transformaglobalweb,

You can add social profiles here in Theme options

Do you mean you want to style them differently?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 23,521 through 23,550 (of 38,331 total)

← 1 2 3 … 784 785 786 … 1,276 1,277 1,278 →