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September 27, 2018 at 4:05 pm in reply to: Footer bug #1015352

Victoria
Inactive Moderator

Hi pixeet2016,

Best regards,
Victoria

September 27, 2018 at 3:52 pm in reply to: Mobil Menu and Safari Problems #1015349

Victoria
Inactive Moderator

Hi mary301187,

Well, we need to see the issue to be able to suggest a solution for you.

Could you please attach some screenshots of the issue?

Best regards,
Victoria

September 27, 2018 at 3:50 pm in reply to: Layer Slider problems after changes in layer #1015348

Victoria
Inactive Moderator

Hi JamesHodel,

Could you please clear the cache, check again and get back to us.

Can you disable caching and minification for now?

Best regards,
Victoria

September 27, 2018 at 3:48 pm in reply to: Changing CSS For Footer To Add An Image Background to The Top #1015344

Victoria
Inactive Moderator

Hey philthebass,

Can you please upload the screenshot to a service like Dropbox and give us the link here.

We don’t see the one you added above

Best regards,
Victoria

September 27, 2018 at 3:47 pm in reply to: Mobile menù #1015343

Victoria
Inactive Moderator

Hi topmedialab,

Glad it is working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 27, 2018 at 3:46 pm in reply to: lost settings in events calendar only on enfold #1015342

Victoria
Inactive Moderator

Hi vasileandrei,

Best regards,
Victoria

September 27, 2018 at 3:43 pm in reply to: Gallery: excluding thumb in lightbox & view of images in lightbox 100% unscaled #1015338

Victoria
Inactive Moderator

Hi shaoxuming,

That is not a thumb, I mean, that image is a part of the gallery and is shown in the lightbox as well.

Best regards,
Victoria

September 27, 2018 at 3:36 pm in reply to: Show list of posts in same category in single post sidebar #1015335

Victoria
Inactive Moderator

Hi Jon,

Please let us know if your questions got answered or you have some more of those :)

Best regards,
Victoria

September 27, 2018 at 3:33 pm in reply to: On Blog Posts Page, only 1st post has Read More but not content #1015333

Victoria
Inactive Moderator

Hi Jon,

The thing is that posts built with the Advanced Layout Builder can have any elements and not necessarily a lot of text, parsing the page looking for text can be very tedious and how is the script supposed to know which text a user wants to show in an excerpt. So you have the option to add the excerpt yourself and put whatever test you need in there.

If you need further assistance please let us know.
Best regards,
Victoria

September 27, 2018 at 3:29 pm in reply to: woocommerce reviw form #1015330

Victoria
Inactive Moderator

Hi ngavy,

Thank you for clarifying.

Can you disable caching and minification for now?

Here is an article for you on review sorting

Reverse Date Order of WooCommerce Reviews – Show Newest / Oldest First

woocommerce-reviews-show-newest-oldest-first/embed/#?secret=QTyseIjscS" data-secret="QTyseIjscS" width="600" height="338" title="“Reverse Date Order of <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> Reviews – Show Newest / Oldest First” — Silicon Dales" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Best regards,
Victoria

September 27, 2018 at 3:26 pm in reply to: LayerSlider hyperlinks not updating #1015326

Victoria
Inactive Moderator

Hi creativepassion,

Best regards,
Victoria

September 27, 2018 at 3:24 pm in reply to: Site crashes on update to Theme #1015325

Victoria
Inactive Moderator

Hi AB,

Can you please check server log for error?

Here is how to find it: http://snapcreek.com/blog/wordpress-error-log-friend/

Best regards,
Victoria

September 27, 2018 at 3:22 pm in reply to: LayoutSlider WP not rendering properly on multiple computers #1015324

Victoria
Inactive Moderator

Hi leadliaison,

I see credentials but I do not see the login link. Can you post it as well, please?

Best regards,
Victoria

September 27, 2018 at 3:14 pm in reply to: Fullwidth Submenu above the Page title & breadcrumbs #1015321

Victoria
Inactive Moderator

Hi hazelallturf,

Well, you can add a color section and add the special heading in it. The color section will push the sidebar down.

If you need further assistance please let us know.
Best regards,
Victoria

September 27, 2018 at 3:12 pm in reply to: social icons not showing in mobile view #1015320
Victoria
Inactive Moderator
Hi John,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
    .responsive #top #wrap_all .main_menu {
        right: 70px;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 27, 2018 at 3:09 pm in reply to: Full width easy slider on mobile view #1015319

Victoria
Inactive Moderator

Hi John,

Well, this is one way to deal with the issue.

It looks ok, but I still think the min-height should be bigger.

Best regards,
Victoria

September 27, 2018 at 3:07 pm in reply to: Social Media Icons – Color Not Applying #1015317
Victoria
Inactive Moderator
Hi jonnycuest,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.avia_transform #av_section_8 .av_font_icon {
    opacity: 1;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
September 27, 2018 at 3:01 pm in reply to: Search icon, logo and cart hover for mobile #1015314

Victoria
Inactive Moderator

Hi Arthapignet,

Glad you got it working for you and thank you for sharing! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 27, 2018 at 3:00 pm in reply to: Masonry Gallery: Show Image Title as Lightbox Title #1015313

Victoria
Inactive Moderator

Hi stefko,

Best regards,
Victoria

September 27, 2018 at 2:56 pm in reply to: Enfold Update not working #1015310

Victoria
Inactive Moderator

Hi room631,

Did you try to do the FTP update as Peter suggested?

Best regards,
Victoria

September 27, 2018 at 2:53 pm in reply to: Masonry on Safari #1015308

Victoria
Inactive Moderator

Hi Paul,

Can you disable caching and minification for now?

Best regards,
Victoria

September 27, 2018 at 2:51 pm in reply to: Featured image not posting onto linkedin or google #1015306

Victoria
Inactive Moderator

Hey andrea,

ON the first link I see no social share buttons and no featured image.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 26, 2018 at 8:14 pm in reply to: Avia Layout Builder Color Section is displaying as blank #1014977

Victoria
Inactive Moderator

Hi Murtaza ,

There is a 500 error. Can you please check server log for error?

Here is how to find it: http://snapcreek.com/blog/wordpress-error-log-friend/

Best regards,
Victoria

September 26, 2018 at 8:10 pm in reply to: Remove mouse hover feature on images with captions #1014975
Victoria
Inactive Moderator
Hey russavery,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.avia-image-container.avia-align-center {
  pointer-events: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 26, 2018 at 8:06 pm in reply to: Link to a pdf document #1014973

Victoria
Inactive Moderator

Hey Eefke,

I see no link on that page. How are you trying to add the link to the file?

Best regards,
Victoria

September 26, 2018 at 7:56 pm in reply to: Some elements not centered on mobile #1014970
Victoria
Inactive Moderator
Hi aph80,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
     .av-layout-tab-inner .container {
         width: 100vw !important;
     }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 26, 2018 at 7:51 pm in reply to: Social Share – Update Google+ Icon #1014969

Victoria
Inactive Moderator

Hey Cordell,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 26, 2018 at 7:50 pm in reply to: Fullwidth Sub Menu Dropdown CSS #1014967
Victoria
Inactive Moderator
Hi hazelallturf,

Yes, thank you for pointing to the Gift shop page.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .av-subnav-menu > li ul {
    top: 52px;
}
#sub_menu1 .current-menu-item .avia-menu-text {
  color: red;
}
#sub_menu1 .current-menu-item  {
  border-bottom: 1px solid red;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 26, 2018 at 7:45 pm in reply to: Controlling transitions between screen sizes on Enfold #1014962
Victoria
Inactive Moderator
Hi stevegjacobs,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media screen and (max-width: 768px) and (min-width: 737px) {
  body #custom_html-5.extendedwopts-hide.extendedwopts-tablet {
      display: block;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 26, 2018 at 7:42 pm in reply to: Masonry Gallery: Show Image Title as Lightbox Title #1014958

Victoria
Inactive Moderator

Hey stefko,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Here are some threads to consider:

Showing image title in lightbox

Masonry gallery lightbox title problem

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 22,831 through 22,860 (of 38,331 total)

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