Hi Mike,

Well, we can have a look at your css, maybe it can be adjusted.

Could you please give us a link to your website?

Best regards,
Victoria

Hey ti2media,

Best regards,
Victoria

Hey finalwebdesign,

Can you please expain, step by step what should happen and where the user clicks, it is a confusing what I’ve read on top.

Könnten Sie bitte erklären, was Schritt für Schritt passieren soll und wo der Benutzer klickt, ist es verwirrend, was ich oben gelesen habe.

Best regards,
Victoria

Hey DaLegulas,

Could you please attach a mockup of what you’re trying to achieve?

Did you add the frames to the images with the Photoshop?

Best regards,
Victoria

Hi Antonio,

Best regards,
Victoria

Hey dirtdiggr,

Here are some threads to consider:
https://kriesi.at/support/topic/issue-with-indexing-of-theme-on-google/

As for the other errors, could you please attach some screenshots of the issue?
Best regards,
Victoria

Hi barbara,

Es tut uns leid, dass die Zahlungsoptionen von Themeforest nicht Ihren Erwartungen entsprachen, aber dieses Problem ist nicht im Umfang unserer Unterstützung, wir können es jedoch nicht beeinflussen.

We are sorry that Themeforest’s paying options did not come up to Your expectations, but this issue is out id the scope of our support, we cannot affect it anyhow.

Best regards,
Victoria

Hey mike.rav,

Can you please attach the zip file, you’re trying to upload?

Best regards,
Victoria

Hey graffi,

Here are some links for you to consider:

Best regards,
Victoria

Hey DianaLoola73,

The button does not work, because that is the area where you have the navigation (header) area, you need to move the button somewhere esle.

Best regards,
Victoria

Hi brandreach_at,

Which version of php are you running?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

Hi honkatech,

Please refrain from bumping or replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

• This reply was modified 6 years, 6 months ago by Victoria.

Hi m_d9,

We need to see the actual css and html to be able to propose a solution for you. Please get back to us when you get the website to some testing server.

Best regards,
Victoria

Hi toniface,

I adjusted the me nu for you to change to burger on screens below 990px in the theme options for the Spanish version, you might want to do it for other languages.

As for the slider, you’re using a fullscreen slider, which commands a certain height and so the image always have to have the height of the screen and the images used have the landscape acpect ratios and so they do not seem to adjust and not look good in portrait mode. I think in this case it si better to use a fullscreen slider on desktop screens sizes and then use full-width slider for tablet and moblile, with images optimized for smaller screens and that slider can be adjusted more easily.

Best regards,
Victoria

Hi sovik_rc,

Best regards,
Victoria