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October 15, 2018 at 9:49 pm in reply to: Sidebar not displaying on blog page #1021839

Victoria
Inactive Moderator

Hi ihf-eramstad,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 15, 2018 at 9:48 pm in reply to: onetrust gdpr Cookiebar not working #1021838
Victoria
Inactive Moderator
Hi Sietskedehaan,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Victoria
October 15, 2018 at 9:41 pm in reply to: Make my submit gravity form button look like all my other enfold buttons? #1021835
Victoria
Inactive Moderator
Hi Pointbreakd,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .gform_wrapper input {
    border-radius: 3px;
    text-decoration: none;
    display: inline-block;
    margin: 3px 0;
    line-height: 1.2em;
    position: relative;
    padding: 15px 30px 13px;
    font-size: 13px;
    min-width: 139px;
    color: #ffffff;
    border-color: #36486a;
    background-color: #36486a;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 15, 2018 at 9:30 pm in reply to: Firefox (Mac): caption at the top of big image instead of being in the center #1021826

Victoria
Inactive Moderator

Hi zizibe1,

Did you get it working for you? It seems to look fine on my end.

Best regards,
Victoria

October 15, 2018 at 9:23 pm in reply to: Video slide on mobile #1021818

Victoria
Inactive Moderator

Hey sutiboz,

Here are some threads to consider:

Vimeo video will not play on mobile

https://kriesi.at/support/topic/videos-not-loading-on-work-page-mobile/

If you need further assistance please let us know.
Best regards,
Victoria

October 15, 2018 at 9:17 pm in reply to: Cant change the color of my header #1021811

Victoria
Inactive Moderator

Hi Jopmediamirror,

Can you disable caching and minification for now?

You should be running at least php5.6.3 for the code to work properly. Please consider upgrading your php version.

Best regards,
Victoria

October 15, 2018 at 9:13 pm in reply to: 4.5 problem with fullwith sub menu – not clickable #1021808

Victoria
Inactive Moderator

Hey Peter,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

October 15, 2018 at 9:01 pm in reply to: need to remove color section but some matter came up. #1021804

Victoria
Inactive Moderator

Hi ngavy,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

October 15, 2018 at 9:00 pm in reply to: Header behavior – misaligned repeated text on drop menu hover #1021802
Victoria
Inactive Moderator
Hi Jane,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
 #top #header_main > .container .main_menu .av-main-nav > li > a,
 #top #header_main #menu-item-shop .cart_dropdown_link {
     height: 35px !important;
     line-height: 35px !important;
 }
```
If you need further assistance please let us know.

Best regards,
Victoria
October 15, 2018 at 8:54 pm in reply to: Urgent help needed, page can not be edited #1021794

Victoria
Inactive Moderator

Hi paullindqvist,

Could you please enable the Advanced Layout Builder debug mode. Here is how to do it:

Advanced layout builder

Can you also please have Wordfence disabled?

Best regards,
Victoria

October 15, 2018 at 8:51 pm in reply to: Google Maps in Tab2 #1021786

Victoria
Inactive Moderator

Hey Stephan,

Have you tried using tab section? You can put different content in there.

Best regards,
Victoria

October 15, 2018 at 8:46 pm in reply to: h3 links not changing hover colour #1021783

Victoria
Inactive Moderator

Hi Susanne,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

October 15, 2018 at 8:46 pm in reply to: Cannot update to Version 4.5 #1021779

Victoria
Inactive Moderator

Hi KWiesner,

Please confirm that you have a backup. So that we can proceed.

Best regards,
Victoria

October 15, 2018 at 8:36 pm in reply to: Self-hosted video not showing in slideshow #1021777

Victoria
Inactive Moderator

Hey pramedia,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 15, 2018 at 8:34 pm in reply to: The quality of the gallery pictures in the store #1021770

Victoria
Inactive Moderator

Hey creativeopole,

Here are some threads to consider:

Woocommerce gallery layout, and blurry images

woocommerce-gallery-layout-and-blurry-images/embed/#?secret=s0vWrwdCzQ" data-secret="s0vWrwdCzQ" width="600" height="338" title="“<a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">Woocommerce</a> gallery layout, and blurry images” — Support | Kriesi.at - Premium WordPress Themes" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Blurry Featured Images

https://kriesi.at/support/topic/blurry-product-image-in-woocommerce-and-bigger-button/

If you need further assistance please let us know.
Best regards,
Victoria

October 15, 2018 at 8:32 pm in reply to: issue with Menu font colour #1021766

Victoria
Inactive Moderator

Hey alsonjonsolutions,

The colors can be adjusted in the Theme options > General styling

If you need further assistance please let us know.
Best regards,
Victoria

October 15, 2018 at 8:26 pm in reply to: Enfold Lawyer problem landscape Ipad #1021761

Victoria
Inactive Moderator

Hi Florinek,

Do you mean you want the headlines and the buttons aligned on top and at the bottom on iPad landscape?

Best regards,
Victoria

October 15, 2018 at 8:19 pm in reply to: Problem after updating #1021760

Victoria
Inactive Moderator

Hi creativeopole,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Please have Appearance > Editor enabled.

Best regards,
Victoria

October 15, 2018 at 8:12 pm in reply to: Tab Content Height Issue #1021756

Victoria
Inactive Moderator

Hi vincentsalin,

I checked that thread and replied. Please do not post in multiple threads.

Best regards,
Victoria

October 15, 2018 at 8:10 pm in reply to: Tab section content disappear on tablet device #1021755

Victoria
Inactive Moderator

Hey!

Best regards,
Victoria

October 15, 2018 at 7:57 pm in reply to: Categories won't display… again #1021752

Victoria
Inactive Moderator

Hi EmiGrandOuest,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 15, 2018 at 7:57 pm in reply to: Table background #1021751

Victoria
Inactive Moderator

Hi Ida,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 15, 2018 at 7:56 pm in reply to: Change Color of Buttons #1021750

Victoria
Inactive Moderator

Hi Papergena,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 15, 2018 at 7:56 pm in reply to: Mail Autoresponder with Mail Validation not Working #1021749

Victoria
Inactive Moderator

Hi druckhoher,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 15, 2018 at 7:50 pm in reply to: The title of the menu on 2 lines with scrolling #1021748

Victoria
Inactive Moderator

Hi Nathalie,

Can you disable caching and minification for now?

Best regards,
Victoria

October 15, 2018 at 7:47 pm in reply to: Enfold contact forms not working #1021745

Victoria
Inactive Moderator

Hi Yohanna,

Please let us know how that worked for you.

Best regards,
Victoria

October 15, 2018 at 7:45 pm in reply to: Border Button change #1021743

Victoria
Inactive Moderator

Hi timchurchman,

I adjusted the code for you, the button stays the same size now, just the gray color on hover covers the white.
Please check if it works for you like this.

Best regards,
Victoria

October 15, 2018 at 7:36 pm in reply to: Woocomerce price not with tax in metadata and in ld+json #1021739

Victoria
Inactive Moderator

Hey saquasar,

Here is the link for you to consider

No tax in Woocommerce? Here’s the fix!

woocommerce-heres-the-fix/embed/#?secret=ft47vVk6sI" data-secret="ft47vVk6sI" width="600" height="338" title="“No tax in <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">Woocommerce</a>? Here’s the fix!” — Data Roots" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

If you need further assistance please let us know.
Best regards,
Victoria

October 15, 2018 at 7:30 pm in reply to: Changing the magazine colors #1021736

Victoria
Inactive Moderator

Hi yifatcohen,

Best regards,
Victoria

October 15, 2018 at 7:28 pm in reply to: Can't Save Cell Changes #1021735

Victoria
Inactive Moderator

Hi Snerp,

Which page is it happening on? Do you have a test page where we can observe the issue?

Best regards,
Victoria
Author

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Viewing 30 posts - 22,381 through 22,410 (of 38,331 total)

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